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From the business
About HiBid
HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.
Ideal For Local & Online Auctions
HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location.
Auctions For Everyone
Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of ca...
HiBid Reviews Summary
The company has established a reputation for providing a user-friendly online auction platform, with many customers appreciating the ease of bidding and tracking items. Positive feedback highlights the quality of products and efficient transaction processes. However, significant concerns arise regarding website performance, excessive shipping charges, and insufficient customer support, particularly in resolving issues related to missing items and unclear invoicing. Overall, while the platform is favored for its convenience and product variety, improvements in customer service responsiveness and transparency in seller charges are necessary to enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Usually have no problems. Once in awhile the system will over load and cant bid right before item closes
Everything went smooth. No issues whatsoever. Seller answered all questions before and after bidding. It was a pleasure meeting the seller.
Easy as 1-2-3, but be sure to bid early as last second bids sometimes lag!
The crew were extremely helpful in locating items, helping with loading them in vehicle. 13 items took less than 30 minutes to locate and get loaded. Super efficient and helpful.
First time user, had made an account previously, but never bid. Via email I happen to see something of interest to me, I logged on and the auction was taking place live. Before I knew it I had bid on a few items and won. I received an invoice the following day, with an itemized list and I plan to go pick up tomorrow. I've been a little intimidated try this in the past, not anymore, was very easy, and had fun.
Thank you for sharing your positive experience, Dean! We're delighted to hear that your first bidding experience was enjoyable and hassle-free. If you ever have more items on your wishlist, we look forward to having you join our auctions again. Happy bidding!
Very easy to bid. Was able to bid on multiple items.
Thanks, Craig! We're thrilled to hear that you found our platform easy to use. If you ever need assistance or have more items on your radar, we're here for you. Happy bidding!
Quick and easy, closing soon feature helpful, items were fairly well decsribed, could use better dimensions in description.
Thanks for the feedback, Alvin! We're glad you found our quick bidding system helpful. Happy bidding!
I don't trust this site anymore since I won items and replied to the shipping to have it shipped and never received the items but was charged. I can't get any response from HiBid as to where me items are and no refund. 3 emails sent no reply. Turning them into BBB and attorney General for fraudulent sells.
Hello Rick, we have reach out privately to help you with this matter, we hope to assist you with this!
Wonderful, and easy….quick to navigate every page. Really enjoy their auctions.
Thank you, Pam! We're thrilled to hear that you find our auctions wonderful and easy to navigate. Your enjoyment means a lot to us, and we appreciate your support. Happy bidding!
Treasury auctions 1967 s 300 wI bought a home theater and it wouldn't even turn on and then I bought a speaker stand and there is no stand, it's just the base, that's no good!
José, we have reached out privately to help assist you with this matter.
Bidding is so easy you have to be careful not to spend too much
Thank you, Grant! We're thrilled to hear that you find bidding with us easy and user-friendly. We understand the importance of a seamless experience, and we appreciate your trust in choosing our platform. If you ever have any questions or need assistance, feel free to reach out. Happy bidding!
Good. But in review, required to put in 50 characters.
Thank you, Sandra! We're delighted to hear that you found the process easy. Your feedback is valuable, and we appreciate you taking the time to share your positive experience with us. If you ever have more to share or any questions, feel free to reach out. Happy bidding!
I won 2 bids:
Paid $37 for a doll. I was sent a $37 receipt, to later realize that it was for shipping only. I later won another bid $15 for a much larger item. I asked 3 times to be contacted to finalize the purchase. I also left a voice message. Finally, someone called me to tell me that my item was shipped. They charged me $100 for shipping. I will NEVER bid on HiBid again!
Hi Alma, thank you for bringing this to our attention. Shipping and handling costs are determined by individual auctioneers and may vary. We understand the importance of transparency, and we recommend reviewing the shipping policy of each auctioneer before placing bids to ensure clarity on associated costs. Your feedback is valuable, and we appreciate it. If you have further concerns or questions, please reach out to our support team for assistance.
Thank you, Judy! We're delighted to hear your experience was easy, efficient, and matched your expectations. Your satisfaction is our priority, and we appreciate your positive feedback!
I won lots of items and had a great time doing it!
Thanks, Darrell! We're thrilled to hear you had an awesome time and won lots of items. Your satisfaction is our success, and we appreciate your positive feedback!
I've been enjoying the auction experience with HiBid so far. Have made several purchases and plan for more.
Thank you, Chris! We're thrilled to hear that you're enjoying the auction experience with HiBid. We appreciate your support and look forward to assisting you with more purchases in the future. Happy bidding!
Super easy and user friendly. Nice being able to participate in an auction in your own home.
Thank you, Lynette! We're thrilled to hear you found our auction platform easy to use and enjoyed the convenience of participating from the comfort of your home. Your positive feedback is much appreciated!
Fairly simple to maneuver around the site, no problems at all. The customer service is outstanding. Great job job OCPIECES.
Thank you, Juan! We're thrilled to hear about your positive experience with HiBid and appreciate your kind words about our customer service. If you ever have more questions or need further assistance, feel free to reach out. Happy bidding!
So glad that I found this website. It is everything I've been looking for when it comes to public auctions!
Thank you, Deontá! We're delighted to hear that HiBid is everything you've been looking for in public auctions. We appreciate your support and look forward to providing you with more great auction experiences. If you ever have questions or need assistance, feel free to reach out. Happy bidding!
For the Hibid side of things, everything was silky smooth and straightforward with no surprises. I'm not sure if you screen the auctions that use your service, but the three I've worked with have been excellent.
Thank you, John! We're thrilled to hear that your HiBid experience has been silky smooth and straightforward. We aim to provide a seamless platform for both buyers and sellers. If you have any more auctions in mind, we're here to help. Happy bidding!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Craig, we're pleased to hear that you found bidding with us as easy as 1-2-3. If you have any other specific feedback or need anything else, please don't hesitate to let us know! Happy bidding!