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About HiBid
HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.
Ideal For Local & Online Auctions
HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location.
Auctions For Everyone
Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of ca...
HiBid Reviews Summary
The company has established a reputation for providing a user-friendly online auction platform, with many customers appreciating the ease of bidding and tracking items. Positive feedback highlights the quality of products and efficient transaction processes. However, significant concerns arise regarding website performance, excessive shipping charges, and insufficient customer support, particularly in resolving issues related to missing items and unclear invoicing. Overall, while the platform is favored for its convenience and product variety, improvements in customer service responsiveness and transparency in seller charges are necessary to enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Terrible, And there is no easy way for bidders to complain about auction houses, and your system is really flawed. I have gotten ripped off so many times on this site.
Er about 3I4 of the sale was completed it was paused and started over with a 3 hour extention and sold lots were resold. I think a sold lot should stay sold. After 50 years of buying@ auctions this is a first
We apologize for the delayed response, Ian, and understand your frustration. It sounds like the auction you participated in experienced some unusual changes with extended bidding and reselling items. Auctioneers are responsible for managing their auctions, and it's disappointing when the process doesn't go as expected. We recommend reaching out directly to the auctioneer to address your concerns about the sale. If you need assistance contacting them or have any other questions, please contact our support team at 844-775-4774, and we can help facilitate communication. Thank you for your feedback, and we hope your future experiences are more positive.
I bid and won but not after some "hand to hand combat" during the bidding process and of course then came the bidder's premium and at times, the delivery charges...overall experience was very good.
I do not like that when i am bidding on a block it increases the time on all of of them
We apologize for the delayed response, Jonathan, and understand your frustration. The batch bidding process is set up by the auctioneer, and when a bid is placed on one item in a batch, the time for all items in the batch may be extended. This is a decision made by the seller to manage their auction format. If you have concerns about this, we recommend reaching out directly to the auctioneer for clarification. If you need any assistance, please feel free to contact our support team at 844-775-4774. Thank you for your feedback!
During last few minutes of bidding I was unable to bid for no apparent reason. Lost the item
We apologize for the delayed response, Brenda, and understand your frustration. It sounds like you were locked out during the last few minutes of bidding, which can sometimes happen due to connection issues or delays in processing. We recommend refreshing the page and ensuring a stable internet connection while bidding, especially during the final moments. If you continue to experience issues, please contact our support team at 844-775-4774, and we’ll assist you further. Thank you for your feedback, and we hope this doesn't affect your future bidding experiences!
Each time I need information, the auctioneers have been very prompt in response to questions. When I'm able to schedule a pickup time, pickups are easy and cuts down on the number of people picking up purchases. I've had only 1 issue with a delivered product but was due to the one delivering, not the auction co. My overall experiences have been good.
The 15% bonus is quite high. Considering the 13% addition, that add the price 30%. As much as some item are sold above the price of a new item în store. Other than that is just fun to follow the bidding process.
Once registered (easy) the items being auctioned were available to examine by photograph and the bidding process was easy to understand and follow.
When I try to click on the bid amount on my iPhone I have to lick below the bid amount. This is very frustrating because trying to keep up with multiple bids you want to be as quick as you can, not fumbling around which cost me to lose a bid. Other than that, great experience.
We apologize for the delayed response, John, and understand how frustrating this must be. It sounds like there may be an issue with how the bidding buttons are displayed on your iPhone. We recommend refreshing the page or using the mobile web browser for a smoother experience. If you continue to have trouble or need assistance, please contact our support team at 844-775-4774. Thank you for your feedback, and we're glad to hear that you had a great experience overall!
Price was not accurate, all of the sudden bid jump from 68 to 70
We apologize for the delayed response, Mahmoud, and understand your frustration. The price jump from $68 to $70 is likely due to a standard bid increment change, which happens when other bidders place maximum bids or regular bids. The system automatically increases the bid to the next allowable increment. If you have any further questions or concerns, please feel free to reach out to the auctioneer directly or contact our support team at 844-775-4774. We appreciate your feedback and hope this explanation helps!
I had a wonderful first time buying experience! The platform was user friendly and they had a wide variety of items also!
Overall, my experience with HiBid has been great. Most auctioneers are responsive to email and text messages and do their best to describe their items in details and in the form of multiple pictures.
Auction went well. Good communication. Was very helpful to my questions.
Was easy and loved all of it. Great experience. N ok one knows who's going to bid and that's the excitement trying to win a lot.
Where is my invoice? It's not easy to find, are there outbid notifications?
Great experience using this site across multiple auction sites I like - helps keep track of everything
There is a lot of good stuff offered, but check shipping details if you don't live close enough to pick up. If you can only spend a certain amount of money you might need to chose carefully and remember there are shipping costs.
I had a wonderful experience bidding for the first time, it was so easy! I will definitely continue to use this auction site.
It was very easy to bid on items I was interested in. The bids were updated quickly and accurately.
I placed a bid but the reserve was not met,couldn't find a reserve price all it says is you may have won. Contacted hibid to ask what the next step would be still waiting for a response.
We apologize for the delayed response, John, and understand your frustration. Reserves are set by the sellers, and they are responsible for communicating reserve prices and next steps. If the reserve price is not met, the auction typically ends without the item being sold. We recommend reaching out directly to the seller for clarification on the auction results and any next steps. If you need assistance contacting the seller or have any other questions, please contact our support team at 844-775-4774. Thank you for your feedback, and we hope this helps!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We apologize for the delayed response, Rian, and are truly sorry to hear about your negative experience. We take concerns about scams and dishonest sellers very seriously. While HiBid serves as a platform for auctioneers, we encourage you to report any issues directly to the auctioneer. If you're not receiving a response or are unsure of how to proceed, please contact our support team at 844-775-4774, and we can help facilitate communication. We are committed to improving the platform and ensuring a better experience for all users. Thank you for your feedback.