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About HiBid
HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.
Ideal For Local & Online Auctions
HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location.
Auctions For Everyone
Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of ca...
HiBid Reviews Summary
The company has established a reputation for providing a user-friendly online auction platform, with many customers appreciating the ease of bidding and tracking items. Positive feedback highlights the quality of products and efficient transaction processes. However, significant concerns arise regarding website performance, excessive shipping charges, and insufficient customer support, particularly in resolving issues related to missing items and unclear invoicing. Overall, while the platform is favored for its convenience and product variety, improvements in customer service responsiveness and transparency in seller charges are necessary to enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Good auction. Hope items are as good as presented on-line. I like the alarm bells when item has been outbid or won. I had an issue when my watch list items got close to ending. When bidding, the list didn't stay on watch list items only. Instead I was switched to live auction with every item for sale. Which confused me on focusing in on only my items selected. Very fast paced when multiple items are closing close together and not able to properly execute my bid plan. Suggestions on how to focus in on watch list items only would be appreciated. Thanks for a successful auction.
It can be addictive. I do find the percentage to be high some times
But no problems
Hi Tammy,
Thank you for the 5-star review! We’re glad to hear you enjoy bidding on HiBid—it can definitely be a lot of fun! We understand your point about percentages; those fees are set by each individual auction company, so they can vary between sales.
We appreciate your feedback and are happy to have you as part of the HiBid community—happy bidding!
—The HiBid Team
It was fun I like doing it there was nothing complicated about it it was a good past time for Sunday afternoon.
Hi Paul,
Thank you for the great review! We’re glad to hear you had a fun, uncomplicated experience bidding on HiBid—it sounds like a perfect way to spend a Sunday afternoon.
We appreciate you being part of the HiBid community—happy bidding!
—The HiBid Team
Rarely with any auction service is there enough information or pictures given to determine conditon or value. Rarely "tested, working or not working ". Or Car or boat has title or no title. If you call to get the specific info, they rarely if ever return the call. Just as bad if you email the auctioneer... If the item is damaged, rarely will that be mentioned nor will picture s of damage be shown...
Hi Donald,
Thank you for the 3-star review and for sharing your feedback. We understand your concern about listings not always including enough detail, but we’re also proud to have many great sellers on HiBid who provide excellent customer service and take care to include clear descriptions and photos.
Each auction company manages its own listings, and we encourage bidders to reach out directly if more information is needed before bidding—many sellers are happy to help when contacted.
We appreciate you taking the time to share your thoughts and for being part of the HiBid community.
—The HiBid Team
It is the hardest to navigate through I have ever experienced. It cost me a lot of money because of the way you move things through. If your system ever comes again I just won't even watch the auction much less bid.
Hi Jeff,
We’re sorry to hear the platform felt difficult to navigate and that it affected your bidding experience. We know how frustrating that can be and appreciate you taking the time to share your feedback — it helps us identify where improvements are most needed.
We’re always working to make bidding smoother and more intuitive for everyone, and your comments are valuable in that process.
— The HiBid Team
I have been buying on this site for years. I find most of the items are described in a very truthful manner. The process is straight forward and the shipping hadn't been an issue.
Hi Tom,
Thank you for the 5-star review and for being a longtime HiBid user! We’re glad to hear you’ve consistently had a smooth experience with bidding, accurate item descriptions, and reliable shipping.
We appreciate your continued trust and are happy to have you as part of the HiBid community—happy bidding!
—The HiBid Team
It was so easy and looking forward to seeing other auctions.
Hi Lynell,
Thank you for the 5-star review, and welcome to HiBid! We’re thrilled to hear your first bidding experience was easy and enjoyable.
We appreciate you joining the HiBid community and look forward to having you explore more auctions soon—happy bidding!
—The HiBid Team
The most recent auction had advertised a 7pm closing, but actually started at 7am the next day. I woke up and changed my schedule based on the 7am time and won several lots. THEN there was a message that because of the 7am error they would extend the bidding through the evening and I lost all my lots. I am sure the auctioneer typed (by mistake) AM in place of PM. Human error exists, however they should have stayed with the bids and acknowledgement I won.
Hi Bonnie,
We realize some time has passed since your review, but we still wanted to thank you for sharing your experience. We’re sorry to hear about the timing issue — that would be frustrating after planning your day and placing bids. Each auction on HiBid is managed by the individual auction company, including scheduling and final bid confirmations, so it sounds like there was an unfortunate mix-up during that event.
Your feedback is appreciated and helps reinforce the importance of clear, accurate auction details for bidders moving forward.
— The HiBid Team
It would be good to receive an email notification that states you won the item you were bidding on and where to pick it up.
Hi Barbara,
Thank you for the 4-star review and for sharing your suggestion! We understand how helpful it would be to receive a clear email notification right after the auction ends.
Winning bidders typically receive an invoice email directly from the auction company once the auction closes—this includes payment and pickup details. If you don’t see it right away, it’s a good idea to check your spam or promotions folder, as those emails sometimes land there.
We appreciate your feedback and are glad to have you as part of the HiBid community—happy bidding!
—The HiBid Team
Enjoyed the buildup to the auction day. We watched the items as they closed. Never had any problem with bidding or response from system.
Hi Larry,
Thank you for the 5-star review! We’re glad to hear you enjoyed the excitement leading up to auction day and that everything—from watching items close to placing bids—went smoothly.
We appreciate you sharing your experience and are happy to have you as part of the HiBid community—happy bidding!
—The HiBid Team
It was a great experience. Easy to use. Overall a pleasant experience. I will use again
Hi Mike,
Thank you for the 5-star review! We’re glad to hear you had a great experience and found HiBid easy to use. It’s great to know you plan to bid again!
We appreciate you being part of the HiBid community—happy bidding!
—The HiBid Team
Hi,
Thank you for the 4-star review! We appreciate you taking the time to share your feedback and are glad to have you as part of the HiBid community.
—The HiBid Team
Site locked/crashed on me about 1/3 of the way through. Had to close browser and restart to get it to reset, missed bidding on several items, other than that was OK
Hi D. C.,
We’re sorry to hear the site crashed during your bidding — that’s definitely frustrating, especially when it causes you to miss items. We appreciate you taking the time to share this feedback, and we’ll pass it along to our technical team as we continue improving performance.
Happy bidding,
— The HiBid Team
Hesitated on getting involved with this particular auctioneer but there were several items that had me decide to make the plunge. Auctioneer insisted on charging 20% of the invoice total to bidder's credit card despite being informed in advance that the invoice would be paid with cash and/or Zelle in it's entirety. Much too short of a time period post-auction for pick up and more than 24 hours after the conclusion of the auction there had not been scheduling of pickup times. Giving them a rating of "mmehhh", will monitor.
Great experience. Easy to bid and easy to follow. No issues.
Hi Melissa,
Thank you for the 5-star review! We’re glad to hear you had a great experience and found bidding easy to follow from start to finish.
We appreciate you being part of the HiBid community—happy bidding!
—The HiBid Team
Everything went very smoothly. Keep doing what you're doing. Thanks for asking,
John Bryan
Jefferson City, MO
Hi John,
Thank you for the 5-star review! We’re glad to hear everything went smoothly and appreciate your encouraging words.
We’re happy to have you as part of the HiBid community—thanks again for the kind feedback, and happy bidding!
—The HiBid Team
Using Thiel and Thiel Auction site is easy to use. The items are clearly shown and described. If you have a question on an item they respond quickly.
Hi Nathan,
Thank you for the 5-star review! We’re glad to hear you’ve had great experiences bidding with Thiel and Thiel Auctions and that you find the listings clear, detailed, and responsive when you have questions.
We appreciate you being part of the HiBid community—happy bidding!
—The HiBid Team
Easy to bid and increase bid. Liked watching live bidding and knowing the outcome
Hi Amy,
Thank you for the 5-star review! We’re glad to hear you found bidding easy and enjoyed watching the live bidding and knowing the outcome—it’s great to hear you feel like a winner.
We appreciate you being part of the HiBid community—happy bidding!
—The HiBid Team
I was the highest bidder on multiple items in the auction by Dear Diamonds and Jewelry that closed on 8/9. All of the items that resulted in me as the highest bidder posted "you may have won". I then noticed these same items up for another of their auctions ending 8/11. Time consuming to watch and place competitive bids and then never get the product or even a response from anyone explaining why I didn't win after being the highest bidder.
Hi Joseph,
We realize some time has passed since your review, but we wanted to thank you for sharing your experience. We’re sorry to hear about what happened with that auction — we understand how disappointing it must’ve been after placing competitive bids and not receiving a clear follow-up.
Each auction on HiBid is managed directly by the individual auction company, including final bid confirmations and communication with winners. While it’s too late to resolve that specific event, your feedback helps highlight the importance of transparency and timely responses from sellers.
We appreciate you taking the time to share your experience and helping us identify where improvements can be made.
— The HiBid Team
Excellent service and experience. They had everything ready to go and numbered for easy gathering of your items. Plus they had a surplus of extra boxes on hand if you needed them.
Hi Linda,
Thank you for the 5-star review! We’re glad to hear you had such a great experience with Fraise Auctions and that pickup was organized and convenient. It’s great to know their team went the extra mile to make things easy for bidders.
We appreciate you sharing your experience and being part of the HiBid community—happy bidding!
—The HiBid Team
I recently was involved in an auction and enjoyed the experience. I didn't get everything I bid on, but I won some. A very interesting experience and planning on participating again. Registering was simple and I was notified when my bid was outbidded. Fun experience for sure
Hi Mary,
Thank you for the 5-star review! We’re glad to hear you enjoyed the auction experience and found registration and bidding simple. It’s great that the notifications kept you updated along the way—and even better that you had fun participating!
We appreciate you being part of the HiBid community and look forward to having you join more auctions soon—happy bidding!
—The HiBid Team
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Robert,
Thank you for the 4-star review! We’re glad to hear you enjoyed the auction and liked the outbid and win alerts—they definitely make bidding more exciting.
If you’re bidding on multiple items, we recommend keeping two tabs open—one for your Watch List and another for the main auction catalog. This way, you can track your selected items and also follow the live closings without losing your place.
We appreciate your feedback and are happy to have you as part of the HiBid community—happy bidding!
—The HiBid Team