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HiBid

4.1

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From the business

About HiBid

HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.

Ideal For Local & Online Auctions

HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location.

Auctions For Everyone

Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of ca...


hibid.com
Lincoln, United States
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HiBid Reviews Summary

The company has established a reputation for providing a user-friendly online auction platform, with many customers appreciating the ease of bidding and tracking items. Positive feedback highlights the quality of products and efficient transaction processes. However, significant concerns arise regarding website performance, excessive shipping charges, and insufficient customer support, particularly in resolving issues related to missing items and unclear invoicing. Overall, while the platform is favored for its convenience and product variety, improvements in customer service responsiveness and transparency in seller charges are necessary to enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 20 days

Instant Feedback

8,851 reviews

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Iowa
1 review
0 helpful votes
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Froze
September 20, 2024

My screen froze while trying to bid on 2 forklifts in the last two minutes. It would not let me click on the bud button or go to profile to try to get back into bidding before bidding ended

Date of experience: September 9, 2024
Audriana B. — HiBid Rep
over a year old

Thanks for your feedback, and sorry we didn’t respond sooner. That sounds incredibly frustrating—especially during the final moments of bidding on something as important as forklifts.

Technical issues like that can really impact the bidding experience, and we appreciate you bringing it to our attention. We hope future auctions run much more smoothly for you.

Canada
1 review
0 helpful votes
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I appreciated the notifications, prompting attention when outbid.

Date of experience: September 9, 2024
Texas
1 review
0 helpful votes
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Great first experience
September 20, 2024

I love the opportunity to get some needed things for the house on a deal

Date of experience: September 9, 2024
Canada
1 review
0 helpful votes
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First time bidder
September 20, 2024

I gotta say, I'm content with everything I won from bidding and I found that it's actually worth the price

Date of experience: September 9, 2024
Minnesota
2 reviews
0 helpful votes
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This was only for a couple of things.
September 20, 2024

As usual easily navigated the site. We are having to prioritize our purchases related to the economy and being on fixed income.

Date of experience: September 9, 2024
Canada
1 review
0 helpful votes
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Know your being bid up and it's all ok
September 20, 2024

Bidding seems to be driven up and when you win a good auction they seemed to not be able to find it when you go pick it up.

Date of experience: September 9, 2024
Audriana B. — HiBid Rep
over a year old

Thanks for your feedback, and apologies for the delayed response. We understand your concerns around bidding activity and item availability—both are frustrating situations that can impact trust in the process.

Each auction house manages its own listings, bidding, and pickup process, so we recommend reaching out to the seller directly if something doesn’t seem right. We’re also happy to help connect you if needed.

Appreciate you bringing this to our attention, and we hope future experiences are more positive.

Arizona
2 reviews
0 helpful votes
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Easy to Bid
September 19, 2024

I have enjoyed bidding on HiBid. I am new to out of state auctions and I am now hooked! The bidding and the shipping from the various Auctioneers has been so easy. Thank you HiBid, I am now addicted!

Date of experience: September 9, 2024
Texas
1 review
0 helpful votes
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Much easier than all the other sites.
September 19, 2024

Auctioneers are very responsive to your orders and contact you very quickly, says a lot for a company then most of the other ones.

Date of experience: September 9, 2024
Michigan
1 review
0 helpful votes
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Have used HiBid several times through a couple of Auction companies. Always seems smooth and effortless. The only issue is with the refreshing of the live page during closing. Sometimes the internet is not your friend and you can miss out on items during a stalled refresh. Can be frustrating, but not the end of the world.

Date of experience: September 9, 2024
California
1 review
2 helpful votes
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Fun but be cautious
September 18, 2024

Fun to bid and win, just be cautious about the buyers fee of 15 percent and then taxes. I don't understand paying tax on fees

Date of experience: September 8, 2024
Arizona
1 review
0 helpful votes
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Great experience
September 17, 2024

Easy process, friendly staff, easy location to find, prices were more then reasonable

Date of experience: September 7, 2024
Canada
1 review
0 helpful votes
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Great people at pick up
September 17, 2024

Very friendly and helpful staff at auction pick up. Everything went smoothly and I wasn't rushed. Took the time to chat & make sure we had everything.

Date of experience: September 6, 2024
Illinois
1 review
0 helpful votes
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Simple to bid and watch
September 17, 2024

Once registered it's so easy to scroll through the lots and either mark for an item you want watched or to just bid on the lot.

Date of experience: September 6, 2024
New York
1 review
0 helpful votes
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Hard to use
September 17, 2024

I had a hard time using the online auction i was bidding on a item and it had disapeared when the item had a few minutes left

Date of experience: September 6, 2024
Audriana B. — HiBid Rep
over a year old

Thanks for your feedback, and sorry we didn’t respond sooner. We know how frustrating it is when an item disappears during bidding—especially with only minutes left.

If this ever happens again, we recommend reaching out to the auction house directly, and we’re happy to help connect you if needed. We appreciate you sharing your experience and hope your next auction goes more smoothly.

Illinois
1 review
0 helpful votes
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First time using.
September 17, 2024

I was outbid at the final moment and was unable to counter bid.

Date of experience: September 6, 2024
Audriana B. — HiBid Rep
over a year old

Thanks for your feedback, and welcome to HiBid! We’re sorry your first experience ended with a last-second outbid—it’s definitely frustrating when there’s no time to respond.

If you ever have questions about how bidding works or need help navigating future auctions, feel free to reach out. We hope your next experience is a winning one!

Texas
1 review
0 helpful votes
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Lower on prices
September 17, 2024

Some products are okay. But there some that don't come complete and price are to high!

Date of experience: September 6, 2024
Audriana B. — HiBid Rep
over a year old

Thanks for your feedback, and sorry we didn’t respond sooner. We understand your concern—pricing and incomplete items can be frustrating.

Since each auction house sets their own listings and conditions, we recommend reviewing descriptions carefully and reaching out to the seller with any questions before bidding. We're also happy to help if you ever need support.

We appreciate you sharing your experience and hope future auctions offer better value.

Minnesota
1 review
0 helpful votes
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It was Ok
September 16, 2024

It does need to be refreshed sometimes at a critical time to submit a bid.

Date of experience: September 6, 2024
Oklahoma
1 review
0 helpful votes
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You need tp notify people of they win a bid with items needing to be picked up within two days after bid closing it leaves for transport type to pickup items

Date of experience: September 6, 2024
Audriana B. — HiBid Rep
over a year old

Thanks for your feedback, and sorry we didn’t respond sooner. We understand how frustrating it is not to receive a clear notification after winning—especially with tight pickup windows.

Each auction house handles their own invoicing and notifications, so if you didn’t receive confirmation, we recommend contacting the seller directly. We’re also happy to help connect you if needed.

We appreciate you bringing this to our attention and hope future auctions go more smoothly.

Illinois
1 review
0 helpful votes
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It has been very exciting to keep track of the auction and how the bidding process works. I like getting text messages when I have been outbid so I can decide if I wish to keep going.

Date of experience: September 5, 2024
New Mexico
2 reviews
0 helpful votes
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First time sucess
September 16, 2024

I found it tricky for me to sign and get my credit card approved but with some help got it done!

Date of experience: September 5, 2024