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About HiBid
HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.
Ideal For Local & Online Auctions
HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location.
Auctions For Everyone
Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of ca...
The company has established a reputation for providing a user-friendly online auction platform, with many customers appreciating the ease of bidding and tracking items. Positive feedback highlights the quality of products and efficient transaction processes. However, significant concerns arise regarding website performance, excessive shipping charges, and insufficient customer support, particularly in resolving issues related to missing items and unclear invoicing. Overall, while the platform is favored for its convenience and product variety, improvements in customer service responsiveness and transparency in seller charges are necessary to enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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My screen froze while trying to bid on 2 forklifts in the last two minutes. It would not let me click on the bud button or go to profile to try to get back into bidding before bidding ended
I love the opportunity to get some needed things for the house on a deal
I gotta say, I'm content with everything I won from bidding and I found that it's actually worth the price
As usual easily navigated the site. We are having to prioritize our purchases related to the economy and being on fixed income.
Bidding seems to be driven up and when you win a good auction they seemed to not be able to find it when you go pick it up.
Thanks for your feedback, and apologies for the delayed response. We understand your concerns around bidding activity and item availability—both are frustrating situations that can impact trust in the process.
Each auction house manages its own listings, bidding, and pickup process, so we recommend reaching out to the seller directly if something doesn’t seem right. We’re also happy to help connect you if needed.
Appreciate you bringing this to our attention, and we hope future experiences are more positive.
I have enjoyed bidding on HiBid. I am new to out of state auctions and I am now hooked! The bidding and the shipping from the various Auctioneers has been so easy. Thank you HiBid, I am now addicted!
Auctioneers are very responsive to your orders and contact you very quickly, says a lot for a company then most of the other ones.
Have used HiBid several times through a couple of Auction companies. Always seems smooth and effortless. The only issue is with the refreshing of the live page during closing. Sometimes the internet is not your friend and you can miss out on items during a stalled refresh. Can be frustrating, but not the end of the world.
Fun to bid and win, just be cautious about the buyers fee of 15 percent and then taxes. I don't understand paying tax on fees
Easy process, friendly staff, easy location to find, prices were more then reasonable
Very friendly and helpful staff at auction pick up. Everything went smoothly and I wasn't rushed. Took the time to chat & make sure we had everything.
Once registered it's so easy to scroll through the lots and either mark for an item you want watched or to just bid on the lot.
I had a hard time using the online auction i was bidding on a item and it had disapeared when the item had a few minutes left
Thanks for your feedback, and sorry we didn’t respond sooner. We know how frustrating it is when an item disappears during bidding—especially with only minutes left.
If this ever happens again, we recommend reaching out to the auction house directly, and we’re happy to help connect you if needed. We appreciate you sharing your experience and hope your next auction goes more smoothly.
Thanks for your feedback, and welcome to HiBid! We’re sorry your first experience ended with a last-second outbid—it’s definitely frustrating when there’s no time to respond.
If you ever have questions about how bidding works or need help navigating future auctions, feel free to reach out. We hope your next experience is a winning one!
Some products are okay. But there some that don't come complete and price are to high!
Thanks for your feedback, and sorry we didn’t respond sooner. We understand your concern—pricing and incomplete items can be frustrating.
Since each auction house sets their own listings and conditions, we recommend reviewing descriptions carefully and reaching out to the seller with any questions before bidding. We're also happy to help if you ever need support.
We appreciate you sharing your experience and hope future auctions offer better value.
You need tp notify people of they win a bid with items needing to be picked up within two days after bid closing it leaves for transport type to pickup items
Thanks for your feedback, and sorry we didn’t respond sooner. We understand how frustrating it is not to receive a clear notification after winning—especially with tight pickup windows.
Each auction house handles their own invoicing and notifications, so if you didn’t receive confirmation, we recommend contacting the seller directly. We’re also happy to help connect you if needed.
We appreciate you bringing this to our attention and hope future auctions go more smoothly.
It has been very exciting to keep track of the auction and how the bidding process works. I like getting text messages when I have been outbid so I can decide if I wish to keep going.
I found it tricky for me to sign and get my credit card approved but with some help got it done!
Answer: Licensed auctioneer here- auction law is that if you give notice that you need to retract your bid before the hammer falls (or the auction ends online) that the auctioneer is required to retract the bid. Actual law also dictates that bidding must start over at opening bid, not the next highest bid.
Answer: Very easy. If you dont get someone immediately they do call back. But once again if you have a problem with items contact the auction house not hibid. Hibid doesn't auction they only provide the platform
Answer: Most auctioneer there are scammers, a thrift store would be better option.
Answer: YES! Confirmed by an auctioneer I know. Hibid auctioneers can see your "maximum bid" and in most states it's legal to "shill" an auction or to bid against the public bidders - to "ensure reasonable sale prices" per national auctioneers associations. Also, anyone can set up an identity and bid against you. Although that may get interesting when they have to pay a commission to "buy" their own item!
Answer: "Mechanically challenged" is often a term auctioneers use to indicate that an item might not be functioning properly. It usually means that the piece needs repairs, doesn't operate as intended, or may have some technical issues. It's best to reach out to the seller for a clearer explanation to avoid any surprises. By confirming the exact condition directly with them, you'll have a better understanding of what you're bidding on.
Answer: Yes, if you suspect any fraud, please contact HiBid directly at 844-775-4774. Our team is here to assist you and ensure a safe and secure experience.
Answer: Some auctioneers require credit card verification as part of the bidder registration process. This process involves a temporary authorization charge of $1.00 to ensure the card is valid. In some cases, additional processing fees or taxes might cause the amount to appear slightly higher, such as $1.46. Please rest assured that this is not an actual charge but rather a temporary hold that will be released by your card issuer. Typically, these holds clear within 5-7 business days, depending on your financial institution. If the charge doesn't disappear after this time, we recommend contacting your credit card provider for further assistance.
Answer: Thank you for reaching out regarding your bidder rating and the reasons behind it. Bidder ratings on HiBid are determined by various factors, such as your bidding activity and whether you've been permanently approved or declined by auction companies in the past. Unfortunately, HiBid support and bidders themselves cannot view or access these ratings or the specific reasons behind them, as this information is exclusively available to auctioneers. The best way to gain insight is to contact an auctioneer you have a good relationship with or one whose auctions you'd like to participate in. They may be able to provide some clarity or work with you to address any concerns.
Answer: Thank you for reaching out! We understand how it can be confusing when an item is removed before an auction ends, but please rest assured it's not a scam. Sometimes auctioneers encounter unforeseen issues and may need to cancel or relist items. Keep in mind that auctioneers often work with consignors to ensure items are sold fairly, which can involve reserve prices or other considerations that may or may not be visible on specific listings. We recommend reaching out to the auctioneer directly for more details. If you have any difficulty reaching them, we're here to help facilitate communication.
Answer: Yes, HiBid regularly features a wide selection of motorcycles available for auction.


Thanks for your feedback, and sorry we didn’t respond sooner. That sounds incredibly frustrating—especially during the final moments of bidding on something as important as forklifts.
Technical issues like that can really impact the bidding experience, and we appreciate you bringing it to our attention. We hope future auctions run much more smoothly for you.