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About HiBid
HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.
Ideal For Local & Online Auctions
HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location.
Auctions For Everyone
Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of ca...
HiBid Reviews Summary
The company has established a reputation for providing a user-friendly online auction platform, with many customers appreciating the ease of bidding and tracking items. Positive feedback highlights the quality of products and efficient transaction processes. However, significant concerns arise regarding website performance, excessive shipping charges, and insufficient customer support, particularly in resolving issues related to missing items and unclear invoicing. Overall, while the platform is favored for its convenience and product variety, improvements in customer service responsiveness and transparency in seller charges are necessary to enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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I did have a hard time figuring out how to get signed up, but after I got signed up it was easy to bid and an email was sent every time someone outbid me and everything I bid on was right there in the email.
I have bid on many auctions, and for the most part my experience has been good. However there are a few auction sites that sell "sterling silver" and ".925 silver" inaccurately. Once I bid on and receive precious metals as gold or silver, I acid test these items to make sure I am receiving real gold/silver. I informed one auction house and they were so happy I notified them and also did their own acid testing. They are now dealing legally with the individual they purchased the items from.
Another auction house - Think Pink Marketplace also sold me a bunch of said sterling silver rings which I tested. The results were not as such. Even the metal was a bronze color when scratched. They were rude when I advised them of this. It took me some time and persistence to get these items refunded to me. I will never purchase from that auctioneer again.
Thank you for the opportunity to provide feedback.
The auctioneer was helpful when called and with loading.My experience has been other companies are no touch.
I am in one state but my billing address is out of another. I live in both places. Due to that out of state address, I was blocked from my third-ever auction from bidding. I called and explaining that I was local. Talked to a great guy and I was unblocked — Only that did not work on all lots. I could still bid on some and could not bid on others. I called back and was told that all was fine on the auction side. Only I was still blocked from most bids. Another call and an email. Talked to someone who sent me on to someone who does tech support. It could not be resolved. I was told to register a second account. For whatever reason, that was not loading. I had bids that I REALLY wanted to place in this particular auction. I attempted to message via particular lots — thinking that they could unblock that particular bid. Apparently, either the calls or trying to set up a second account triggered something or really pissed someone off. Today in an auction I was denied bids. When I called and asked if it was due to the billing address, I was told that it was due to my having been reported as a problem.
I discovered auctions last week. I bid, I pay, I show up and get my stuff on time. I assume my attempts to get someone to fix the software glitch just pissed someone off.
To be reported as a problem seems really inappropriate and wrong.
The bidding and sale went as expected but i have not yet received an email confirming my purchases, total amount due or if I need to arrange a specific pick up date and time. Auction mongers much more informative
Bidding always seems fair and well done, on some items I'd like them to say if it has been tested or not also more pictures of inside/outside and measurements is something to show scale
Hibid is a great site for both the auctionor and the buyer. As a buyer I find the site easy to bid and keep track of what is going on. As an auction I have found that the local and national audiences come to this site to buy.
Every thing went fine, had to drive from Brampton to St Catherine though, but not bad, presented my invoice and paid at the reception, with 2 minutes my item was handed over to me in the parking lot.
I buy and sell for a hobby and it is great to be able to do this from home and not stand around at a sale all day waiting for something to sell
I was registered for 2 auctions and the first one was overlapping the second one. I could participate in both by going to my watchlist. That is a great option to bid in both at the same time.
Please describe your experience. Please describe your experience please describe your experience
Easy to search and navigate.
I'm pleased with every auction i win.
Worked great no problems.moved fast and accurate.very nice to start with watch list and keep track of everything your watching.
Only thing I would like to see is the ability to check a box on each individual auction site that would allow you to pay in Cash. Like have the option for paying with cash even tho they have credit card on file.
It was my first time registering and bidding. My biggest hurdle was figuring out the shipping and learning that it will be billed later on a separate charge. Hoping it's not horrible because the Auction never had any base information about shipping.
Great site to bid on, items have good descriptions, sellers are reputable. Rarely ant problem
Please put the pick up/ load out date and time on main screen. Some of us work for a living. Other than that good.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for the additional clarification. For any billing-related concerns, such as issues with your billing address, the seller would be the best point of contact, as they handle all transactions. We recommend reaching out to them directly to resolve any billing or payment issues you encountered.
If you continue to have trouble getting in touch with the seller, or if there's anything else we can assist with, please don’t hesitate to contact our support team at 844-775-4774. We'll do our best to help facilitate communication.
Thank you for your understanding, and we hope your future experiences go smoothly!