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About HiBid
HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.
Ideal For Local & Online Auctions
HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location.
Auctions For Everyone
Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of ca...
HiBid Reviews Summary
The company has established a reputation for providing a user-friendly online auction platform, with many customers appreciating the ease of bidding and tracking items. Positive feedback highlights the quality of products and efficient transaction processes. However, significant concerns arise regarding website performance, excessive shipping charges, and insufficient customer support, particularly in resolving issues related to missing items and unclear invoicing. Overall, while the platform is favored for its convenience and product variety, improvements in customer service responsiveness and transparency in seller charges are necessary to enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Je suis enregistré et toujours en attente quand je bid sur un items. Le message doit être approuvé par le commissaire priseur. J'ai perdu plusieurs items. Pourquoi.
It was a good auction, I liked being able to put my maximum on a bid and let auto bid keep up with what was going on.
Hi Jeremy, thanks for the great review! We're glad to hear you had a good experience and that the max bid feature worked well for you. It’s a great way to stay in the game without having to watch every second.
We appreciate you choosing HiBid and hope you keep scoring those winning bids!
Went better than expected. HiBid has never let me down. I always get exactly what I'm bidding on and buy exactly what I looked at. I will continue using HiBid.
Thanks so much for the kind words! We’re thrilled to hear everything went even better than expected and that HiBid continues to deliver exactly what you're looking for. Consistency and trust are what we aim for, and it means a lot to know we’re hitting the mark.
We look forward to seeing you in more auctions—happy bidding!
Easy to bid on, convenient to pick up. Was not to crazy about having to wait 2 min to bid again.
Thank you for your review and for bidding with HiBid! We're glad to hear you found the platform easy to use and the pickup process convenient.
Regarding the 2-minute wait to bid again—that's not a standard HiBid feature, so it may be specific to the auction you participated in. We recommend reaching out directly to the seller or contacting HiBid support so they can look into the details and ensure everything is running smoothly.
We appreciate your feedback and hope to see you in more auctions soon!
Ok, it is difficult when watching multiple items that are closing at the same time.
Thank you for your feedback, Joe. We understand how challenging it can be when multiple items are closing simultaneously. For the invoice issue, HiBid does not send invoices directly, as they are handled by the auctioneer. Since you haven't received a response, we recommend following up with the auctioneer directly via the contact info provided on the auction page. If you continue to have trouble, feel free to contact HiBid support at 844-775-4774, and we'll assist with facilitating communication.
This is so much fun and addictive. I have found a lot of interesting and helpful items on here. I hope everyone has a positive experience like I have had.
Thank you for the wonderful feedback, Marna! We're so glad to hear that you've had such a positive experience and enjoyed finding interesting items. We hope your future auctions are just as exciting and successful! Happy bidding! 😊
The only pic was a box that appeared to be closed so was assuming it was new. There is absolutely no description of the item just 1 picture. Picked it up and the box was open and the tool had been well used.
Thank you for your feedback, Patrick. We understand your frustration with receiving an item that did not meet your expectations based on the listing. The auctioneer is responsible for providing accurate descriptions and photos, so we recommend reaching out to them directly through the auction page for clarification or to address any concerns. If you're unable to resolve the issue, feel free to contact HiBid support, and we’ll assist in facilitating communication.
Experience has been real good especially the pick-up process. My only issue is how the 2 minute clock restarts at the end of each bid. I feels that is a great disadvantage for a buyer who has led the bidding for an item and who really wants it, getting an inflated price at the end. Auction would be more attractive it it ended on the time it was set to expire.
Thank you for your feedback. We understand your concern about the restarts in the last-minute bidding process. The extended time is designed to allow other bidders to respond, but we see how it can feel frustrating when you're leading. We recommend reaching out to the auctioneer directly for any further clarification or concerns regarding bidding time rules, as they may vary by auction. If you need assistance, feel free to contact HiBid support as well.
Buy from hibid often. I dislike you cannot review the auction company's. For example I purchased a $200 gun and said company shipped in house and charged me $105 shipping (absurd). Another company i won TWO coins. Again charged $35 in house to ship. I get paying buyers premium but when an auction house is also profiting from shipping I think others should be made aware and likewise when a company is great to deal with, that also should be allowed to review.
Thank you for sharing your feedback, John. We understand your frustration with high shipping costs, and we agree that transparency is important. While HiBid doesn't currently offer a feature for reviewing auction companies directly, we always encourage you to reach out to the auction house directly for any concerns about shipping or other issues. If you're having trouble with a specific auction, please feel free to contact HiBid support at 844-775-4774, and we can assist in facilitating communication. We appreciate your input and look forward to providing you with a better experience in the future!
This was the first auction I ever particpated in, and it was a totally new experience. I was able to win bids on some very nice furniture and other household goods. I had a good time in the process participating with others who were bidding. I would recommend using HiBid to anyone looking to buy items for auction and I look forward to doing it myself again in the future.
Thank you for your wonderful review, David! We're thrilled to hear that your first experience with HiBid was such a positive one. It’s great to know that the process was smooth, and the team at the site was helpful. We appreciate your recommendation and look forward to having you participate in more auctions with us in the future. Happy bidding!
The gun i was bidding on quit letting me bid on it. It sold for $185 and I was willing to go higher than that.
I'm sorry to hear about your experience, Andy. It sounds like you encountered an issue during the bidding process. Please reach out to the seller directly through the auction page for assistance with this. If you're unable to get a response, you can contact HiBid support at 844-775-4774 for further help. We hope this gets resolved for you!
Great experience and interesting items to bid on. Looking forward to more auctions in the future.
Thank you for the 5-star review, Chuck! We're thrilled to hear you had a great experience and are excited about more auctions in the future. Happy bidding, and we look forward to seeing you again soon! 😊
Have won bids on Hines several times and have been consistently satisfied.
Thank you for your wonderful feedback, Wilda! We’re thrilled to hear that you’ve consistently had a great experience with HiBid. We look forward to your future wins! Happy bidding! 😊
Thank you for your kind words, Mary! We're so glad to hear you had a great experience. We look forward to your future bids with us! Happy bidding! 😊
I bid on items daily & my bids win often but I've never won an item & not received an invoice or address to pickup. It's Mon 4/7, pickup is Wed 4/9 but only received an email stating that I had winning bids. Obviously I know that.
Thank you for your feedback, Christopher. We're sorry to hear about the confusion with the pickup details. The invoice and pickup information is typically sent directly by the seller. If you haven't received these details, we recommend reaching out to the seller via the auction page for further clarification. If you need additional assistance, you can also contact HiBid support at 844-775-4774.
Easy website to use for bidding at various online auctions.
Thank you for your 5-star review, Cleburne! We're glad to hear you find the website easy to use and helpful for online auctions. Happy bidding!
Over all it was good. When picking up my items the staff were super
Thank you for the feedback, Gil! We understand how it can be confusing when multiple items are closing out at the same time. We’re glad to hear that the pickup process went smoothly and that our staff were helpful. We appreciate your input and look forward to improving your experience in the future!
I bid on a recent auction. The process is seamless. I find what I like and add it to my Watch List. Then I can concentrate on bidding. Afterwards the invoice is sent very quickly and the process is done. This is a very easy experience and it makes me want to "shop" more!
Thank you for the wonderful 5-star review, Vicki! We're thrilled to hear that you had a seamless experience using HiBid. It's great that the process works so well for you, from bidding to receiving invoices quickly. We look forward to having you shop with us again soon!
Did not receive a receipt to go pick up the merchandise and haven't received one for quite a while. I even checked my email and even the spam.
Thank you for your review, Alfred! We understand how important it is to receive your receipt. If you haven’t received it, we recommend reaching out to the seller directly through the auction page, as they are responsible for sending invoices. If you need further assistance, feel free to contact HiBid support. We're here to help!
Finding auctions and bidding was extremely easy. I was able to add payment info once and register for multiple auctions at one.
Thanks, Mathew! We're glad you found the process simple and efficient. Being able to register for multiple auctions with one setup definitely makes things smoother. Appreciate the 5 stars!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Merci pour votre message. Nous sommes désolés d’apprendre que vous avez rencontré des difficultés pendant l’enchère. Si vous recevez un message indiquant que votre inscription doit être approuvée par le commissaire-priseur, cela signifie que le vendeur n’a pas encore autorisé votre participation à cette vente. Cela peut malheureusement empêcher les mises à temps.
Nous vous recommandons de contacter directement le commissaire-priseur de la vente ou de communiquer avec le support de HiBid pour obtenir de l’aide rapidement: https://hibid.com/contact-us.