On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
About HiBid
HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.
Ideal For Local & Online Auctions
HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location.
Auctions For Everyone
Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of ca...
HiBid Reviews Summary
The company has established a reputation for providing a user-friendly online auction platform, with many customers appreciating the ease of bidding and tracking items. Positive feedback highlights the quality of products and efficient transaction processes. However, significant concerns arise regarding website performance, excessive shipping charges, and insufficient customer support, particularly in resolving issues related to missing items and unclear invoicing. Overall, while the platform is favored for its convenience and product variety, improvements in customer service responsiveness and transparency in seller charges are necessary to enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
The commercial liquidators of America auctions that is sponsons HBID is horrible do not buy or bid. Missing parts broken items, trashy managers and staff!
WARNING! Do Not By or Bid!
The bidding site is easy to use and was helpful in making my first online auction an amazing experience
Fun fun fun! Always a pleasure and all of the auction houses are friendly and make shipping items very easy.
Easy to navigate the process. Pictures appropriate for sale items.
Barbara, we're thrilled you found our bidding process easy and our auction items appealing. If you ever spot more auctions you're interested in, feel free to join the fun again. Thank you for choosing us!
Everything went very smoothly and the seller treated me very professionally
Michael, thank you for your kind words! We're delighted to hear that everything went smoothly and that you had a professional experience with the seller. If you have more auctions in mind or any feedback to share, please don't hesitate to reach out. Happy bidding!
Bidding was straight forward without any hidden fees stipulations. Mark was a savior assisting me with loading everything into my truck. I will definitely do business with them in the future.
Thank you for the 5-star review, Randy! We're thrilled to hear that your bidding experience went smoothly, and that Mark was able to assist you. Your positive feedback and support are greatly appreciated. We look forward to serving you again in the future. If you have any more questions or need assistance, feel free to reach out. Happy bidding!
It was positive and exciting! I'm probably a little biased because I was successful!
David, thank you for the 5-star review! We're thrilled to hear that your new experience with us was positive and exciting. Congratulations on your success! We're here to provide a platform that helps you achieve your goals. We appreciate your friend's referral and look forward to providing you with more great auction experiences in the future. If you have any questions or need assistance, feel free to reach out. Happy bidding!
My budget didnt allow me to buy much this time but I'll try it again as long as the pickup location is within the area where I llive!
Lowell, thank you for the 5-star review! We're thrilled that you're finding excitement in our auctions. It's great to hear that you had a positive experience with our customer support team and were able to resolve the credit card issue. We'll continue working to provide you with more opportunities to find the items you're looking for. If you have any further questions or need assistance, don't hesitate to reach out. We're here to make your auction experience enjoyable and convenient!
Simple signup, bidding, and pay. Fast item displays and easy navigation through the auction sites..
Gerald, thank you for the 5-star review! We're delighted to hear that you found our platform easy to use and enjoyable. We strive to make your auction experience smooth and hassle-free. If you ever need assistance or have any questions, feel free to reach out. We're here to provide you with more great experiences in the future!
I watch items I am interested in before the live auction, and effortlessly bid when the time comes!
Kathy, thank you for the fantastic review! We're thrilled to hear that you find our platform fun and easy to use for bidding. It's great to know that you're able to watch and bid on items effortlessly during live auctions. We're here to provide you with a seamless and enjoyable experience. Your support is appreciated! If you ever need assistance or have more insights to share, please feel free to reach out. Your satisfaction is our top priority
Excellent format and ease of bidding! It's very self explanatory and thoroughly detailed instructions.
Martin, thank you for your 5-star review! We're delighted that you found our auction format excellent and the bidding process easy. Your feedback means a lot to us. If you ever have more insights to share or if you need assistance, don't hesitate to reach out. We're here to ensure your experience remains top-notch. Happy bidding!
Site is laid out well and when someone outbid you the message pops up and the bid you need to make is clear.
Thank you for your wonderful review, Teresa! We're thrilled to hear that you had an easy and simple auction experience on our platform. It's great to know that the layout, bid notifications, and customer service met your expectations. We're glad you chose us based on positive reviews, and we're looking forward to having you participate in more auctions in the future. If you ever need assistance or have questions, feel free to reach out. Happy bidding!
Easy to use for my jeep renegade search. I loved it.
Victoria, thank you for your fantastic review! We're delighted that you found our platform easy to register on and that our customized options and customer support were helpful. We're here to make your experience smooth and enjoyable, whether you're searching for a Jeep Renegade or any other items. Your choice to use HiBid is greatly appreciated, and we're committed to providing you with the best buying and selling experience possible. If you ever need anything, don't hesitate to reach out.
Great as always. Very friendly, great to work with. Good customer service.
Bonnie, thank you for the 5-star review! We're thrilled to hear that you've had great experiences with us. Providing excellent customer service and being easy to work with are top priorities for us. If you ever need anything or have questions, don't hesitate to reach out. We're here to ensure your experiences remain positive and seamless, happy bidding!
Bidding could not be easier on HiBid, but, a couple of things to remember,
1. Auctioneers often do not provide clear photos or note things like smell, cracks, chips, and things like that. Prices often reflect this fact so be aware of it when you are bidding.
2. Make sure you read what the auctioneer requires for payment and pick up, they often do not respond to emails.
3. ITS FUN! We will be bidding a lot and hope to build a relationship with our local auctioneers.
Amy, thank you so much for your feedback! We appreciate your insights and are glad that you're enjoying the platform. We're glad you had a positive experience with us. If you ever need assistance in the future, feel free to reach out. Happy bidding!
Much easier to bid from home, Then Standing around at a live Onsite Auction. Don't waste the time of Driving there, spending 3 to 4 hours and then coming home with nothing.
Brian, we're so pleased that our platform is beneficial to you! Thank you for the 5-star review! We're glad you had a positive experience with us. If you ever need assistance in the future, feel free to reach out. Happy bidding!
This was my time using HiBid. It was a great experience and easy to navigate the site.
Douglas, we're so thrilled you had such a positive first-time experience with HiBid! If you ever need assistance or have questions, feel free to reach out. Happy bidding!
This is my first time bidding but hibid has been great. Very easy to use. Great staff, very knowledgeable, and helpful. I love it!
Thank you for the 5-star review, Emily! We're thrilled to hear that your first bidding experience on HiBid has been great. We're glad you found our platform easy to use and our staff knowledgeable and helpful. It's wonderful that we could quickly resolve your issue, and your appreciation means a lot. Your choice to use our platform for its large quantities of items is valued. If you ever need more assistance, have insights to share, or want to bid again, don't hesitate to reach out. We're here to ensure your experiences with us remain awesome and successful. Happy bidding!
Great experience. Fast, easy, fun, great customer service.
Some times you have more than one auction closing at same time what can i do to watch both
Thomas, thank you for the 5-star review! When you have more than one auction closing at the same time, the best approach is to have them open in separate browser windows. This way, you can easily keep an eye on both without any overlap. If you have any more questions or need assistance, feel free to reach out. We're here to ensure your auction experiences are smooth and enjoyable!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for the 5-star review, Kristen! We're delighted to hear that your first online auction experience was amazing and that our bidding site was easy to use. If you ever have more auctions to explore or need assistance in the future, don't hesitate to reach out. Your positive feedback is truly appreciated. Happy bidding, and here's to many more great experiences!