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HiBid

4.1

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From the business

About HiBid

HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.

Ideal For Local & Online Auctions

HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location.

Auctions For Everyone

Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of ca...


hibid.com
Lincoln, United States
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HiBid Reviews Summary

The company has established a reputation for providing a user-friendly online auction platform, with many customers appreciating the ease of bidding and tracking items. Positive feedback highlights the quality of products and efficient transaction processes. However, significant concerns arise regarding website performance, excessive shipping charges, and insufficient customer support, particularly in resolving issues related to missing items and unclear invoicing. Overall, while the platform is favored for its convenience and product variety, improvements in customer service responsiveness and transparency in seller charges are necessary to enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 20 days

Instant Feedback

8,857 reviews

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Texas
1 review
0 helpful votes
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Great platform!
September 20, 2023

Great and easy to bid. I liked the old style platform better but over all it still gets the job done for all my bidding needs.

Date of experience: September 19, 2023
Ben C. — HiBid Rep
over a year old

Thank you, Scott! We appreciate your feedback and are glad to be your choice for online auctions. We'll continue working to provide the best bidding experience possible. If you ever have more suggestions or questions, feel free to reach out. Happy bidding!

Texas
1 review
0 helpful votes
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I have participated in a number of auctions on HiBid. The bidding process is effortless and the products are of high quality. I have never had an issue with any of the items I have won.

Date of experience: September 19, 2023
Ben C. — HiBid Rep
over a year old

Thank you, Ken! We're delighted to hear about your positive experiences with HiBid. If you ever need assistance or have any questions in the future, don't hesitate to reach out. We're here to ensure your bidding experiences are smooth and enjoyable!

Canada
1 review
0 helpful votes
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This is my first experience
September 20, 2023

Everything is simple, easy and exciting. I liked everything. I hope that my opinion will not change.

Date of experience: September 19, 2023
Ben C. — HiBid Rep
over a year old

Welcome to HiBid, Halyna! We're thrilled to hear you had a positive first experience with us. If you ever have any questions or need assistance, our team is here to help. Happy bidding!

Colorado
1 review
0 helpful votes
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Estate coin auction
September 20, 2023

Easy bidding. Had to keep an eye on your target item, or you could be outbid. Good experience.

Date of experience: September 19, 2023
Canada
1 review
0 helpful votes
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I live in Ontario Canada. Since the last few updates I have found I don't automatically go to HiBid Ontario. When I put location as Ontario and look for sports cards within 50 or 100 miles I get inconsistent results. Sometimes Ontario, sometimes US and other times a mix. If I type everything myself (not thru the search) I get the right results, but if I go back one page I don't get the last page I was on, I get strange results. Each time there's an update the program doesn't seem to work the same as it did - from an accuracy perspective. This is very frustrating when I only want Ontario (Canadian) listings, which used to happen when I used the Search function (which I do a lot), with a location of Ontario. I also have to go to HiBid Ontario myself, and I didn't have to before. Help Please! Stephen

Date of experience: September 19, 2023
Ben C. — HiBid Rep
over a year old

Thank you for reaching out, Stephen. We understand your frustration! Our development team is currently aware of this intermittent issue and is working on a resolution. In the meantime, you can check out our state/region map here: https://hibid.com/home/stateauctions/ and our short instructional video here: https://hibid.com/info/help on how to navigate searches by location. Your support is greatly appreciated, and please rest assured that our team is actively addressing this problem. Should you have any additional questions, please don't hesitate to contact our bidder support team at (844) 775-4774. Thank you for choosing HiBid.

Montana
1 review
0 helpful votes
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Awesome Auction
September 19, 2023

Our friends told us about Hibid and we've done it twice. It was easy and quick; not drawn out like other auctions. We got nice, quality items for great prices. They offer two days to inspect beforehand which is a good to do if you can. It was a fun experience and the people running Vero Beach are great. We'll definitely will be checking out their auctions regularly!

Date of experience: September 18, 2023
Ben C. — HiBid Rep
over a year old

Thank you, Linda! We're thrilled to hear that you had such a positive experience with HiBid and found quality items at great prices. It's wonderful to know that you'll be checking out our auctions regularly. If you ever need assistance or have any questions, don't hesitate to reach out. Happy bidding, and enjoy your future finds!

Ohio
1 review
0 helpful votes
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Didn't get item
October 19, 2023

Item was already gone when I showed up to pick it up

Date of experience: September 18, 2023
Canada
1 review
0 helpful votes
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Nice and easy.
September 18, 2023

Registration is easy and fast. Bidding works well.

Date of experience: September 18, 2023
Illinois
1 review
0 helpful votes
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Easy to follow.
September 18, 2023

I found the process of placing my bids easy to understand. I like the ability to set a limit and not have to check in every 15 minutes to see if it's still standing. Also, being able to quickly access my bids without having to scroll through the catalogue, or memorize a specific lot number was fantastic.

Date of experience: September 18, 2023
North Carolina
1 review
0 helpful votes
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Need items shipped
September 18, 2023

I didn't click the shipping icon, hope things will go smoothly once I speak with someone.

Date of experience: September 17, 2023
Ben C. — HiBid Rep
over a year old

Hi Dodie, thank you for reaching out. To address the shipping issue, I recommend getting in touch with the specific auctioneer from whom you won these lots. They will be able to provide you with the information and assistance you need. If you have any other questions or concerns, feel free to let us know. We're here to help!

Maryland
1 review
0 helpful votes
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First times a charm
September 18, 2023

I had a great 1st experience. I searched what I was looking for and put them in my watch list. I got notifications as a reminder (thank goodness) and won my auction. Follow up emails for shipping made it easy too. I'll definitely be a repeat bidder

Date of experience: September 17, 2023
Ben C. — HiBid Rep
over a year old

Thank you, Jim! We're thrilled to hear about your great first experience with us. We're here to make bidding and winning as smooth as possible. If you ever have more auctions in mind or need assistance, you know where to find us. Happy bidding, and welcome to the HiBid community!

New York
1 review
0 helpful votes
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Hibid feedback
September 17, 2023

Great experience. The site did crash for a minute during the auction, but came back up after a minute or so.

Date of experience: September 17, 2023
Ben C. — HiBid Rep
over a year old

Thank you for your feedback, Cynthia! We're glad you had a great overall experience, and we apologize for any inconvenience caused by the momentary site issue. If you ever encounter such issues again, please don't hesitate to reach out to our support team for assistance. Happy bidding!

Texas
1 review
0 helpful votes
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Easy to use
September 16, 2023

Been using Hibid for years and find it a joy.we were going to in-person auctions until moving and have none now. Thank you Hibid.

Date of experience: September 16, 2023
Ben C. — HiBid Rep
over a year old

Thank you, Cindy! We're thrilled to have been your go-to auction platform for years. We appreciate your loyalty and hope to continue providing you with a wide variety of exciting auctions. If you ever have any questions or need assistance, don't hesitate to reach out. Happy bidding!

Tennessee
3 reviews
0 helpful votes
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Easy Peasey
September 16, 2023

Very good app, love the auctions as there is something for everyone and at better price than retail.

Date of experience: September 16, 2023
Ben C. — HiBid Rep
over a year old

Thank you, Jennie! We're delighted to hear that you enjoy our app and find something for everyone at great prices. Consistency is indeed one of our goals, and we're glad it's making your auction experiences even better. If you ever need assistance or have more questions, feel free to reach out. Happy bidding!

Canada
1 review
0 helpful votes
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You'll never find it
September 16, 2023

This is an excellent way to find those things you need and have been searching for, also other things that you don't and want. Some sites are very good in pictures, size and description, others need some work as one picture does not cut it. Appreciate the work involved and you can go and look at it, sometimes it's just not possible. Overall it is a great experience and the site staff are all very helpful.

Date of experience: September 16, 2023
Ben C. — HiBid Rep
over a year old

Thank you, Jaja! We're thrilled to hear that you've had a great experience with us and that HiBid has expanded your options. Recommendations like yours help our community grow, and we're grateful for your support. If you ever have more recommendations or questions, feel free to share them. Happy bidding!

Idaho
1 review
0 helpful votes
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Great experience
September 16, 2023

This platform worked very well, ease of biding and keeping track of your bids on products/services.

Date of experience: September 16, 2023
Ben C. — HiBid Rep
over a year old

Thank you, Rick! We're delighted to hear that you had a great experience using our platform. It's wonderful to know that our bidding process and bid tracking met your expectations. If you ever have more bids or any questions, feel free to reach out. Happy bidding!

Indiana
1 review
0 helpful votes
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Pegs
September 16, 2023

I was good. This was the 1st time that I used the program

Date of experience: September 16, 2023
Ben C. — HiBid Rep
over a year old

Thank you, Margaret! We're thrilled to hear that your first experience with our program went well. If you have any questions or need assistance in the future, don't hesitate to reach out. Happy bidding!

Ohio
1 review
0 helpful votes
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Fun and easy!
September 16, 2023

Fun to watch final minutes count down even if you are not winning!

Date of experience: September 15, 2023
Ben C. — HiBid Rep
over a year old

Hi Tianna! We're thrilled to hear that you had fun using our platform. It's always exciting to be a part of the auction action, whether you're winning or just watching. If you ever have any questions or need assistance in the future, don't hesitate to reach out. Thanks for choosing us!

North Carolina
1 review
0 helpful votes
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Check with Hi-Bid and find an auction in your area. There are many bargains to be had.

Date of experience: September 15, 2023
Ben C. — HiBid Rep
over a year old

Thank you, Nathan! We're thrilled to hear that you're very happy with our service, both online and during in-person pickups. Your positive feedback means a lot to us. We're here to help you find those great bargains, and we look forward to serving you in the future. If you ever have any questions or need assistance, please feel free to reach out. Happy bidding!

Maryland
1 review
0 helpful votes
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Wonderful
September 15, 2023

Very easy to subscribe and use. I like the convenience of on line auctions but I do like live auctions too.

Date of experience: September 15, 2023
Ben C. — HiBid Rep
over a year old

Thank you, Cheryl! We appreciate your kind words and are delighted to hear that you find our platform easy to use. We understand the appeal of both online and live auctions, and we're here to provide you with the convenience and variety you're looking for. If you have any questions or need assistance, please don't hesitate to reach out. Happy bidding!