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The company enjoys a strong reputation for its product quality and customer service, with many customers praising the helpfulness and responsiveness of support staff. Shoppers frequently highlight the variety of items available and the overall positive shopping experience, including efficient delivery and well-packaged orders. However, concerns regarding shipping delays, particularly for international orders, and the complexities of returning items have been noted. Despite these issues, the overall sentiment is largely positive, with customers expressing satisfaction with their purchases and a willingness to recommend the boutique to others.
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I ordered a sweater as a Christmas gift for my sister in law. The price was CONSIDERABLY lower on Hesimple.com and although the shipping takes a bit longer than I am used to, they have quick customer service responses and the item did arrive in the time frame given. I would order from them again!
Shipment was faster than some other sites. The shirt I ordered was too small. Customer service refunded my money since a larger size was no longer available. They were quick to help & gave me several options that I could choose that best fit my needs.
Lovely to view the beautiful and not so beautiful dresses. Its fun. Prices are low but cant expect too much in quality. Synthetic fabrics and nor back or side zips. But value for money
No issues, great service! Highly recommended to anyone who loves great selection, great quality and great service!
Love the products, love the customer service and response was quick. Package arrived as scheduled. Will continue to order
I asked about finding a specific lingerie set that I saw on Instagram. I couldn't find online. They asked for a picture and I sent it and they sent back a link to the item! Great service! <3
Very friendly and helpful customer service, replied to emails efficiently and effectively. Thoroughly satisfied with my products!
Amazing customer service, SPEED OF LIGHT shipping, great clothes. Need i say more. I am a loyal customer. Love them
Uggh I ordered my stuff mindlessly and sent to my old address but as soon as I noticed I sent out a chat and they helped me soooo fast! And fixed the problem. Love their stuff and customer service!
I really wanted to order some clothes for an event coming up this weekend but my store credit hadnt posted to my account yet. Lindsay was able to look into for me and posted the credit to my account that same day and I was able to orde the items! Thanks so much!
This company helped me tons! I appreciate it <3 and I'm glad they did because my mom was asking if they scammed me but, of course I know they will never do that! So, I messaged them and the helped me out!
I have a few dresses from your website and the quality is amazing! The prices are definitely worth it. I'd love to see some cool butterfly designs on dresses, pants and shirts!
I had the best experience on this site! I needed help getting into my account and they texted me within literally under a minute. I was able to get in super fast! Thank you again!
I have been shopping with Hesimple.com for many years. I definitely believe that this site with very trend, stylish fashion does own a peculiar fascination to its customers. I have appreciated very much with its overall excellent customer services.
This is an awesome web sit i see why everyone like this web site more there is so much on the site and it is decent in prices
Some of the stuff comes in quick. They have great quality stuff. Some of their stuff is different than expected
Answer: Good Luck! I'm fighting this company via my credit card company! They are a scam.
Answer: Company is located in China. Shipping is 4-6 weeks for partial shipments. Return policy is quite costly as you have to send back to a China and the cost is more than the items!
Answer: They are legitimate in the fact that they make the clothing. But it's definitely false advertising. Sizing, quality, and colors are not as advertised.
Answer: I also am awaiting an address for return. The address labels on the two packages i received Have these return addresses: 1. COLIN 605 W. Victoria St. Commerce CA 90220 And 2. Dept CA #1169 13725 Pipeline Avenue Chino, A 91710 If anyone can confirm which is right, please do so.
Answer: They are a scam out of China! They make it very difficult to return anything. Materials used are lesser quality than what they show. Sizing is completely off. So sad I got suckered into ordering from them. Trying to fight the charges via my credit card company.
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