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The company enjoys a strong reputation for its product quality and customer service, with many customers praising the helpfulness and responsiveness of support staff. Shoppers frequently highlight the variety of items available and the overall positive shopping experience, including efficient delivery and well-packaged orders. However, concerns regarding shipping delays, particularly for international orders, and the complexities of returning items have been noted. Despite these issues, the overall sentiment is largely positive, with customers expressing satisfaction with their purchases and a willingness to recommend the boutique to others.
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The communication is great, only some items are delayed and two items out of 15 did not arrive at all!
I have had nothing but a good experience with hesimple and will continue to shop with them. It takes longer to get items but well worth the wait for the savings
Good shopping experience very easy waited 14 days but was well satisfied with the items. I love this store and i think persons should give them a try.
This store will not disappoint you, I personally love it! It is amazing to see so many designs to choose from. They are real size, I ordered an M and that is what I got at an excellent price
Usually, I don't buy clothes online, but in this store I have done very well, especially with a nice short pink dress, the quality is optimal, the price is very accessible and delivery is not delayed as much as in other occasions
Ver cheap prices and fast dispatch and delivery. A couple of issues wih drss lily but theynsoon fixed the problem and sent me replacement items. Lovely cloghes for cheap prices.
I think your products are great and generally good quality. Your level of customer service makes working with you a pleasure. Thanks for the prompt and efficient service!
I ordered some items, all received and just as described on their webpage. Excellent customer service, Great Communication, Fast mailing service!
I ordered this dress for my auntie. I didn't know how to place an order. But I got great help from the customer service. They are so patient and helpful. Thank you so much.
I had the best shopping online experience when I was buying from here. So I would like to say that you have the best customer service which is very appreciated by all your customers. Only if that you can improve your shipping speed, that will be better! Please!
My religion requires me to have a modest but femenine dress code, so I wear a lot of skirts and dresses and hesimple have good ones, this shop is my favorite
I ordered a denim jacket and the fabric is marvelous, the denim is very thick and sturdy, and the oversizing fit make it look like an 80's jacket, soo cool!
Great store. Time saver for a busy person like me. Happy that I came across of a real amazing store like hesimple.
The items i bought there are nicely made, the accesories and shoes are pretty cool but my favorite are the clothes, i always reach this shop for dresses or pants and blouses
Wow what an amazing dress I received! Ordered my party dress and it is beautiful! Every detail on the dress is perfect! Its well made! And just like the photo shown! Will shop again in this store
The jackets, cardigans, and scarfs here are super good! They have an soft texture, and very cozy and warm feeling,
Answer: Good Luck! I'm fighting this company via my credit card company! They are a scam.
Answer: Company is located in China. Shipping is 4-6 weeks for partial shipments. Return policy is quite costly as you have to send back to a China and the cost is more than the items!
Answer: They are legitimate in the fact that they make the clothing. But it's definitely false advertising. Sizing, quality, and colors are not as advertised.
Answer: I also am awaiting an address for return. The address labels on the two packages i received Have these return addresses: 1. COLIN 605 W. Victoria St. Commerce CA 90220 And 2. Dept CA #1169 13725 Pipeline Avenue Chino, A 91710 If anyone can confirm which is right, please do so.
Answer: They are a scam out of China! They make it very difficult to return anything. Materials used are lesser quality than what they show. Sizing is completely off. So sad I got suckered into ordering from them. Trying to fight the charges via my credit card company.
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