Monterey Bay Herb Co.

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Monterey Bay Herb Co.

4.8

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From the business

Bulk herbs, spices, seasonings, and teas from Monterey Bay Spice Co. All of our bulk herbs are wholesale.


herbco.com
Watsonville, CA, United States
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Monterey Bay Herb Co. Reviews Summary

Monterey Bay Herb Company enjoys a strong reputation for high-quality products, with customers frequently praising the freshness and variety of herbs and teas offered. Many reviews highlight the reliability of the ordering process and prompt shipping, contributing to overall customer satisfaction. However, some concerns arise regarding occasional stock shortages and specific product quality issues, such as clumping in garlic granules. While the majority of customers report positive experiences and express trust in the brand, a few suggest improvements in communication and product instructions. Overall, the company is viewed favorably, with a solid foundation for continued customer loyalty.

This summary is generated by AI, based on text from customer reviews

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17,675 reviews

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Washington
1 review
0 helpful votes
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Would recommend!
September 13, 2022

I appreciate the site's ease of use and the prices.

Date of experience: September 13, 2022
Sonia D. — Monterey Bay Herb Co. Rep
over a year old

Hello Anna, we're glad the website was easy to navigate to place your order. Thank you for your purchase and for your review.

South Carolina
1 review
0 helpful votes
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A Great Place 2 Shop
September 12, 2022

Quality products, priced competitively. Love the detailed information provided for the herbs.

Date of experience: September 12, 2022
Sonia D. — Monterey Bay Herb Co. Rep
over a year old

Hello Georgette, we're glad the website was helpful and informative to place your order. Thank you for your purchase and for your review.

Oregon
2 reviews
0 helpful votes
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Great vendor!
September 10, 2022

Great quality products, great prices, and very fast service - an easy 5 stars!

Date of experience: September 10, 2022
Sonia D. — Monterey Bay Herb Co. Rep
over a year old

Hello Richard, we're glad you're satisfied with our wholesale product selection and our service. Thank you for your purchase and for your review.

Iowa
2 reviews
0 helpful votes
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Fast shipping, great experience
September 9, 2022

Your prices beat Amazon by a mile, and I got about twice the quantity as anywhere else I found. First time ordering, very pleased!

Date of experience: September 9, 2022
Sonia D. — Monterey Bay Herb Co. Rep
over a year old

Hello Abby, thank you for your purchase. We understand your concern with the shipping rates and we are working to find a better solution in that area.

Alabama
1 review
0 helpful votes
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Good site!
September 7, 2022

I really like this websites design and all the really nice food grade flowers you sell! I like to use them to make jelly: 3

Date of experience: September 7, 2022
Sonia D. — Monterey Bay Herb Co. Rep
over a year old

Hello Leona, we're glad you found the website helpful and informative to place your order. We also understand your concern with the shipping rates and we are working to find a better solution in that area. Thank you for your purchase and for your review.

California
1 review
0 helpful votes
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Great products, prices, and service
September 7, 2022

Easy to navigate and great prices! Fast service and products were exactly as advertised.

Date of experience: September 7, 2022
Sonia D. — Monterey Bay Herb Co. Rep
over a year old

Hello Chandler, we're glad the website was easy to navigate to place your order. Thank you for your purchase and for your review.

Georgia
1 review
0 helpful votes
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I couldn't be happier! Quality products, excellent pricing, fast handling and shipping — I am just so glad I found you! Here's to a long business relationship!

Date of experience: September 7, 2022
Sonia D. — Monterey Bay Herb Co. Rep
over a year old

Hello Kimberly, we're glad you're satisfied with our wholesale products and our service. Thank you for your purchase and for your review.

North Carolina
1 review
0 helpful votes
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I really enjoyed all the fresh herbs
September 7, 2022

I absolutely love this site. Everything is freshly prepared and dried.

Date of experience: September 6, 2022
Sonia D. — Monterey Bay Herb Co. Rep
over a year old

Hello Amy, we're glad you had a pleasant shopping experience. Thank you for your purchase and for your review.

Missouri
1 review
0 helpful votes
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Great herbs!
September 6, 2022

Site continues to improve in ease of use and functionality.

Date of experience: September 6, 2022
Sonia D. — Monterey Bay Herb Co. Rep
over a year old

Hello Darlene, we're glad you found the website helpful and easy to navigate to place your order. Thank you for your purchase and for your review.

Florida
1 review
0 helpful votes
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Great experience
September 3, 2022

Easy to find products. Easy to check out. Easy to get/apply coupon.

Date of experience: September 3, 2022
Sonia D. — Monterey Bay Herb Co. Rep
over a year old

Hello Christine, we're glad the website was easy to navigate to place your order. Thank you for your purchase and for your review.

Wisconsin
1 review
0 helpful votes
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Hoping this is a good source for this supplement. So far so good though one of my horses is leaving some behind.

Date of experience: September 1, 2022
Sonia D. — Monterey Bay Herb Co. Rep
over a year old

Hello Jessica, thank you for your purchase. We truly hope you're satisfied with your purchase and we look forward to hearing your feedback.

Washington
1 review
0 helpful votes
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Marshmallow Root Powder
August 31, 2022

Very easy to find products. Affordable prices. Will definitely be returning for more products

Date of experience: August 31, 2022
Sonia D. — Monterey Bay Herb Co. Rep
over a year old

Hello Cheryline, we're glad to hear the website was easy to navigate to place your order. Thank you for your purchase and for your review.

Maryland
1 review
0 helpful votes
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Great
August 30, 2022

Quick and simple site. Wish i could see estimated shipping earlier in the process.

Date of experience: August 29, 2022
Sonia D. — Monterey Bay Herb Co. Rep
over a year old

Hello Kimberly, thank you for your purchase. All shipping rates will be determined at checkout. Each shipping rate will be unique by order, so we would need to know the shipping address and the products being ordered (total weight) in order to give you an accurate quote since all these factors play a role.

California
1 review
0 helpful votes
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Exactly what I needed
August 28, 2022

Ordering was quick, easy and arrived fast. Monterey Bay Spice Co had the best price.

Date of experience: August 27, 2022
Sonia D. — Monterey Bay Herb Co. Rep
over a year old

Hello Christine, we're glad you had a pleasant shopping experience. Thank you for your purchase and for your review.

Washington
1 review
0 helpful votes
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Great stuff not intuitive web site
September 26, 2022

Web site is tricky to read and clunky. Advise to look at other websites like REI for visual and click layout.

Monterey Bay Herb Co. attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 27, 2022
Indiana
1 review
0 helpful votes
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Slow website
August 28, 2022

Slow website. I did complete my order and received it very quickly so the order filling part was great. I just found the website to have a sluggish response. No big deal.

Monterey Bay Herb Co. attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 29, 2022
Utah
2 reviews
0 helpful votes
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Had everything I needed and almost the best prices except for two items. Yarrow and Plantain are cheaper on other sites but overall, I'm very pleased.

Date of experience: July 28, 2022
North Carolina
4 reviews
1 helpful vote
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Quality Herbs
July 28, 2022

Their herbs are of a high quality. I can see and smell the difference between various companies. Reasonable prices, too.

Date of experience: July 28, 2022
Monterey B. — Monterey Bay Herb Co. Rep
over a year old

Hello Nancy, we're glad you're satisfied with our wholesale products and our service. Thank you for your purchase and for your review.

South Carolina
1 review
0 helpful votes
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Its my first time using this website for herbs, Making an account for a website that may or may not sell my information to a third party is nerve wracking so i wish there was a guest option for check out.
Edited - Thank you for the private message, not alot of companies take the time to reach out with an original message and not a rehearsed reply. Hopefully you and your company keep doing these personal messages. It kinda makes me believe that there are still good businesses out there that are not only in it for the money. So Thank you.

Date of experience: July 11, 2022

Its my first time using this website for herbs, Making...
August 8, 2022
Previous review

Its my first time using this website for herbs, Making an account for a website that may or may not sell my information to a third party is nerve wracking so i wish there was a guest option for check out.

Date of experience: July 8, 2022
Indiana
1 review
0 helpful votes
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Is the reason you can't change or cancel order after submission because you are actually robots.? Yes i have my receipt thankyou

Date of experience: June 3, 2022