Monterey Bay Herb Co.

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Monterey Bay Herb Co.

4.8

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From the business

Bulk herbs, spices, seasonings, and teas from Monterey Bay Spice Co. All of our bulk herbs are wholesale.


herbco.com
Watsonville, CA, United States
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Monterey Bay Herb Co. Reviews Summary

Monterey Bay Herb Company enjoys a strong reputation for high-quality products, with customers frequently praising the freshness and variety of herbs and teas offered. Many reviews highlight the reliability of the ordering process and prompt shipping, contributing to overall customer satisfaction. However, some concerns arise regarding occasional stock shortages and specific product quality issues, such as clumping in garlic granules. While the majority of customers report positive experiences and express trust in the brand, a few suggest improvements in communication and product instructions. Overall, the company is viewed favorably, with a solid foundation for continued customer loyalty.

This summary is generated by AI, based on text from customer reviews

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17,738 reviews

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Oklahoma
2 reviews
0 helpful votes
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I'm so glad I found your company and look forward to doing business with you.

Date of experience: January 4, 2023
Esteban G. — Monterey Bay Herb Co. Rep
over a year old

Hello,

Thank you for the order and for the review. We appreciate your business.

Nevada
1 review
0 helpful votes
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Great Selection
January 4, 2023

Love the large selection of herbs and the option to purchase in different forms. I.e powder or leaf. They provide a fair amount of information about each herb, Takes away the guesswork when trying to decide what to purchase. This is a huge plus. This is the start of a long term relationship.
(smile).

Date of experience: January 3, 2023
Esteban G. — Monterey Bay Herb Co. Rep
over a year old

Hello,

Thank you for the order and for the review. We appreciate your business.

Louisiana
1 review
0 helpful votes
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Authentic herbs
January 4, 2023

Love shopping here almost have all my needs when comes to herbs

Date of experience: January 3, 2023
Florida
1 review
0 helpful votes
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I got the greatest help just now on account The Young Lady who helped me was Professional and very knowledgeable. Thank you so much! I appreciated your help. You went above and beyond even when you didn't have to. The world needs more people like you in it. Thanks again for your patience, Kindness, and Professionalism. Rhona Ferguson

Date of experience: January 3, 2023
Iowa
1 review
0 helpful votes
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Very useful information and good selection. The products were packaged well and arrived fairly quick. They have been very potent too in my balms.

Date of experience: January 3, 2023
Indiana
1 review
0 helpful votes
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Exceeds Expectations
January 1, 2023

Excellent site layout. Very concise and user friendly.

Date of experience: December 31, 2022
Louisiana
1 review
0 helpful votes
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5 stars
January 1, 2023

Quick, easy and found everything I was looking for!

Date of experience: December 31, 2022
Texas
1 review
0 helpful votes
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Not a review
January 30, 2023

It is just average average. I did not like having to establish an account for what may be a one time purchase.

Date of experience: December 30, 2022
Missouri
1 review
0 helpful votes
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Very, very happy with everything
December 29, 2022

Prices are great and the website is so easy to navigate I love it

Date of experience: December 29, 2022
North Carolina
1 review
0 helpful votes
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Mullin
December 29, 2022

Great company to buy from. Repeat buyer.Great for cleaning the lungs and you can also smoke it for a calming affect.

Date of experience: December 28, 2022
Massachusetts
1 review
0 helpful votes
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Best company
December 29, 2022

Great company look forward to building a relationship with them!

Date of experience: December 28, 2022
Illinois
1 review
0 helpful votes
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SusieQ
December 28, 2022

Ordering ease is much appreciated. This is my first time ordering with your company. Am looking forward to getting the product. Will be using for teas and aroma therapy. Hopefully will be placing a second order with you after product is utilized. Thank you so much.
Susan

Date of experience: December 28, 2022
Tennessee
1 review
0 helpful votes
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Really easy and efficient I really liked the packaging this company made sure my order was sealed and fresh which is very appreciated

Date of experience: December 27, 2022
Alaska
1 review
0 helpful votes
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Happy with products and Service
December 28, 2022
Updated review

But I am really unhappy about the uptick in shipping charges. It went from a flat $8.50 to $32.00 for priority mail, to Alaska. I see thr $8.50 is a flat rate now for 5lbs or less. I had 7 lbs of herbs. I have loved the products from HerbalCom.Com but may need to look at a different resource now or make sure I don't go over 5lbs.

Monterey Bay Herb Co. attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 27, 2022

Really unhappy about the uptick in shipping charges
January 12, 2023
Previous review

Really unhappy about the uptick in shipping charges. It went from a flat $8.50 to $32.00 for priority mail, to Alaska. I have loved the products from HerbalCom.Com but may need to look at a different resource now. Too expensive. Very disappointed.

Date of experience: December 13, 2022
Alabama
4 reviews
0 helpful votes
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Prompt and Dependable
December 27, 2022

I found what I needed right away. Easy to order, shipped quickly.

Date of experience: December 27, 2022
Texas
1 review
0 helpful votes
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My customer love it
December 27, 2022

This is my second purchase and I am very satisfied with the quality and the shipping time. I highly recommend it!

Date of experience: December 26, 2022
Esteban G. — Monterey Bay Herb Co. Rep
over a year old

Billie,

Thanks for your order and happy holidays.

Tennessee
1 review
0 helpful votes
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Great experience
December 27, 2022

Great products. Super fast shipping. Will be ordering again. Also great prices.

Date of experience: December 26, 2022
Esteban G. — Monterey Bay Herb Co. Rep
over a year old

Loren, we love our customers as well! Thanks for your order.

Pennsylvania
2 reviews
0 helpful votes
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Easy to move around the website
December 26, 2022
Updated review

Easy to move around
Intuitive site
A bit pricey on some items

Monterey Bay Herb Co. attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 26, 2022

Easy to move around
December 12, 2022
Previous review

Easy to move around
Intuitive site

Date of experience: December 11, 2022
Washington
1 review
0 helpful votes
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Will buy again
December 24, 2022

Looks like they have great prices and I got exactly what I expected.

Date of experience: December 23, 2022
New York
2 reviews
0 helpful votes
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Tortoise food
December 24, 2022
Updated review

I ordered the powered herbs specifically to make jelled cubes for my Herman's tortoise. Chickweed, plantain, artichoke leaf and red clover with agar agar and water.

Date of experience: December 23, 2022

The address bars kept changing
January 6, 2023
Previous review

The address bars kept changing

Date of experience: December 6, 2022