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Bulk herbs, spices, seasonings, and teas from Monterey Bay Spice Co. All of our bulk herbs are wholesale.
Monterey Bay Herb Company enjoys a strong reputation for high-quality products, with customers frequently praising the freshness and variety of herbs and teas offered. Many reviews highlight the reliability of the ordering process and prompt shipping, contributing to overall customer satisfaction. However, some concerns arise regarding occasional stock shortages and specific product quality issues, such as clumping in garlic granules. While the majority of customers report positive experiences and express trust in the brand, a few suggest improvements in communication and product instructions. Overall, the company is viewed favorably, with a solid foundation for continued customer loyalty.
This summary is generated by AI, based on text from customer reviews
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I really enjoyed the descriptions. I really, really enjoyed the way the site is organized and ease of use; I didn't have to return to the home page or top-of-page after I selected a product. GET WITH IT other websites. Thanks IT!
My usual supplier was having issues so I thought I would make a one-time order...I will now be using Monterey Bay permanently! They were fast, friendly, helpful, and free shipping is a game changer.
It was easy to order the hibiscus flowers and the package arrived just in time for our trips.
Easy to navigate website. Prices and amounts and options are clear.
I've been looking for a reasonably priced herbal online shop you guys are great thank you so much.
The selection was fantastic, my circle had a little tea party and sampled a few of their tea and live what we got. We look forward to offering it in our shop!
Great site, easy to navigate. My order arrived well packed and the price point is great!
The login was tedious at best! The site is slow! Your information banners example"your item has been added to your bag" covers other elements of your information that make things confusing.
My previous order was a single item, went smoothly and was a good value. I'm hoping this order will also be a good value! Shipping cost is outrageous! Makes Amazon look attractive :(
Great items which I have not used yet in my craft project.
Love the idea of offering cup quantity information. It's the small things sometimes.
Still trying it out. But overall I'm enjoying my product. Cynthia J.
I was happy to find Savory in your list of herbs and spices -- can't locate it any store in my area! Need it for French Canadian tourtiere (pork pies) and Quebec pea soup with ham! I ran out awhile ago and have checked every store around me -- thanks!
I'm very happy with my purchases! The teas were fabulous and the herbs and spice were top notch. I was a little a little confused with using the website but got used to it and shipping was a bit high but I received my package in two days.
Quick and easy to order go through! Great followup with notifications of shipment!
Thank you AGAIN!
This was my first order. The website provided enough details about the different tea products, which helped me make my selection. I like the natural (non-bleached) tea bag option without a tag/tail because I use my travel mug.
I had a good experience with this supplier, had more ingredients that I couldn't find on other suppliers sites. Fast shipping as well
I love the extensive and reasonably priced selection of high quality herbs. It's my one stop shop for all my tea and herbal needs.
Excellent variety of herbs and spices at favorable prices.
Answer: Hey there Robert! We do have several pages and places where you can find uses for the herbs and spices on our site but I will include links here to two spots on our website that I find to be very helpful. The first link is for our "Herbal Insights" page. This page has many different articles you can look at that speak to uses of the herbs and spices we sell, including history of the plants. ---> https://www.herbco.com/s-2842-herbal-insights.aspx The second link is to our "Recipes" page. This page has a list of many recipes that you can make with the products we sell! ---> https://www.herbco.com/s-799-recipes.aspx I hope this helps and thanks for your question! If you have any additional questions or concerns, you can also give us a ring at 1-800-500-6148. Hope you have a great rest of your day!
Answer: No, they do not. They are 100% mushroom. Our site lists the ingredients for all of our products, so if you have any hesitation on an item, make sure to look under the picture of the item for some extra information, including the country of origin! Hope this helps! Have a great day!
Answer: Hello, We try and ship within 2-3 business days. Once shipped you should receive tracking information to the email provided.

