Monterey Bay Herb Co.

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Monterey Bay Herb Co.

4.8

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From the business

Bulk herbs, spices, seasonings, and teas from Monterey Bay Spice Co. All of our bulk herbs are wholesale.


herbco.com
Watsonville, CA, United States
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Monterey Bay Herb Co. Reviews Summary

Monterey Bay Herb Company enjoys a strong reputation for high-quality products, with customers frequently praising the freshness and variety of herbs and teas offered. Many reviews highlight the reliability of the ordering process and prompt shipping, contributing to overall customer satisfaction. However, some concerns arise regarding occasional stock shortages and specific product quality issues, such as clumping in garlic granules. While the majority of customers report positive experiences and express trust in the brand, a few suggest improvements in communication and product instructions. Overall, the company is viewed favorably, with a solid foundation for continued customer loyalty.

This summary is generated by AI, based on text from customer reviews

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17,715 reviews

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Arkansas
1 review
0 helpful votes
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Best tea I've tried
November 25, 2024

Love the looseleaf tea and the consistency of their product

Date of experience: December 2, 2024
California
1 review
0 helpful votes
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Quick Quality
November 25, 2024

The teas and spices have always been good, and the prices have pleased me too.

Date of experience: November 29, 2024
Indiana
1 review
0 helpful votes
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Miracle Workers, Truly.
November 25, 2024

Their website is so easy to navigate, and they provide so much information, that it's my favorite website by far to provide homeopathic remedies to my family.

Date of experience: November 28, 2024
Montana
1 review
0 helpful votes
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Great
November 25, 2024

Fast shipping, good quality herbs. Love this company. Thank you

Date of experience: November 14, 2024
Texas
1 review
0 helpful votes
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Texas buyer
November 24, 2024

Quality products.will purchase again
Fast shipping
Well packaged

Date of experience: November 14, 2024
Texas
1 review
0 helpful votes
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Quick Shipping
November 24, 2024

Great quality herbs and fast shipping! Prices are more affordable with Monterey Herb Co- thank you!

Date of experience: November 14, 2024
New Jersey
1 review
0 helpful votes
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Excellent products
November 24, 2024

I have bought your powders and teas many times. I've found the quality to be excellent in every way - product, packaging, availability. This site came highly recommended and has served me well over the years.

Date of experience: November 13, 2024
Michigan
1 review
0 helpful votes
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Herbalist
November 24, 2024

Awesome I have ordered many years always quick and easy ships quickly

Date of experience: November 13, 2024
District of Columbia
1 review
0 helpful votes
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I return it back, Because I used it for my teeth and I drink it, yours it says it not used for eating or drinking. I pay a lot of money around $12

Date of experience: November 27, 2024
California
1 review
0 helpful votes
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Ships Quick
November 24, 2024

Very reliable, accurate and quick delivery and good prices.

Date of experience: November 13, 2024
Georgia
1 review
0 helpful votes
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Love the products
November 23, 2024

Love how fresh and packaged the herbs are. My absolute go to for my life

Date of experience: November 13, 2024
Wisconsin
1 review
0 helpful votes
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Favorite herbal supplier
November 23, 2024

I run a tea shop and this is my favorite place to get ingredients for myself and my shop.

Date of experience: November 13, 2024
California
1 review
0 helpful votes
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Happy with the Service and Products
November 23, 2024

I was having trouble with the website and called. The person who answered took my order and was very helpful. She took the time to give me choices that were available.

Date of experience: November 13, 2024
Florida
1 review
0 helpful votes
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Could be way better product
November 23, 2024

Packaging is terrible, needs to have a zipper at the very least, and needs to be thicker.

Monterey Bay Herb Co. attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 13, 2024
Utah
1 review
0 helpful votes
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Fantastic Herbs
November 23, 2024

I love ordering from Herbco, they are always quick to get my order shipped. The quality of the herbs is top notch.

Date of experience: November 13, 2024
Pennsylvania
1 review
0 helpful votes
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Response to the survey
November 23, 2024

I am slightly below the moderate income hence I just purchase the products that I need.
Further, I cannot evaluate other variety of products that Herb Co. Offers.

Date of experience: November 13, 2024
Colorado
1 review
0 helpful votes
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Teas Glorious Teas!
November 23, 2024

I had a great conversation on the phone with a Monterey Bay Spice Co. Staff member who helped me better understand how the tea would arrive. Everything was great except the UPS guy did what he always does on Fridays...skips out early, but says he "attempted delivery". I was walking around the building within 20 minutes of his message and there were NO STICKERS to be found anywhere. There was little to no wind that day and absolutely no rain. Other stickers are always left on a protected door of the building. Because of his choice (others have noticed and raised concerns) our tea was not present for our event, but Monterey Bay Spice Co. Was FABULOUS!

Date of experience: November 29, 2024
Pennsylvania
1 review
0 helpful votes
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Always great tea
November 22, 2024

Never had a bad experience with any teas ive chosen. Always great tasting :)

Date of experience: November 12, 2024
California
1 review
0 helpful votes
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Thank you
November 22, 2024

Fast service. Only had one bad experience in 6 years.
One time a few years ago the black sesame tasted like mildew.

Date of experience: November 28, 2024
Montana
1 review
0 helpful votes
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Buy herbs here!
November 22, 2024

Good quality, good prices, good service. My go-to for my cooking and medicinal herbs.

Date of experience: November 12, 2024