Monterey Bay Herb Co.

Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Monterey Bay Herb Co.

Monterey Bay Herb Co.

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Bulk herbs, spices, seasonings, and teas from Monterey Bay Spice Co. All of our bulk herbs are wholesale.


herbco.com
Watsonville, CA, United States
How would you rate Monterey Bay Herb Co.?
grey stargrey stargrey stargrey stargrey star

Monterey Bay Herb Co. Reviews Summary

Monterey Bay Herb Company enjoys a strong reputation for high-quality products, with customers frequently praising the freshness and variety of herbs and teas offered. Many reviews highlight the reliability of the ordering process and prompt shipping, contributing to overall customer satisfaction. However, some concerns arise regarding occasional stock shortages and specific product quality issues, such as clumping in garlic granules. While the majority of customers report positive experiences and express trust in the brand, a few suggest improvements in communication and product instructions. Overall, the company is viewed favorably, with a solid foundation for continued customer loyalty.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

17,628 reviews

We monitor reviews for authenticity

South Carolina
1 review
0 helpful votes
Follow Tess O.
Unfollow Tess O.
Share Review
Report Review

I recently purchased monterey bay herb co Raspberry Tea and St johns bush, and unfortunately, my experience was far from pleasant. Upon tasting the tea, I found it to be extremely bitter, which was quite surprising given my previous experiences with raspberry-flavored teas. The bitterness was so strong that it made the tea undrinkable, and this sentiment was echoed by everyone I shared it with.

In addition to the taste, I was concerned about the quality of the tea itself. It appeared to be compromised, possibly due to mold or mildew. This was particularly disappointing given the quantity I ordered, as I expected a much higher standard. St John's was okay not with the flowers I guess as it was just sticks I got!

Despite trying to overlook these issues, the tea's quality simply did not improve. I also attached images and videos taken the day the tea was delivered to their support email, which further highlight the concerns about its condition.

Overall, I am very disappointed with this purchase and hope that monterey bay herbs co takes steps to ensure better quality control in the future. Organic should be organic with no issues, that's why we pay the extra for organic teas!

Date of experience: November 16, 2024
Kentucky
1 review
0 helpful votes
Follow Darrius B.
Unfollow Darrius B.
Share Review
Report Review

Excellent
November 26, 2024

Excellent experience, excellent shipping, excellent customer service

Date of experience: November 15, 2024
Iceland
1 review
0 helpful votes
Follow Luba X.
Unfollow Luba X.
Share Review
Report Review

Great!
November 26, 2024

They have so much options of teas, and lots of different mixes of tea!

Date of experience: November 30, 2024
Illinois
1 review
0 helpful votes
Follow Mary Kay O.
Unfollow Mary Kay O.
Share Review
Report Review

Great Company
November 26, 2024

The selection, ordering process, and delivery were great and timely.

Date of experience: November 15, 2024
New Jersey
1 review
0 helpful votes
Follow Barb N.
Unfollow Barb N.
Share Review
Report Review

Very good!
November 26, 2024

Good product, good price! Peppermint tea bags much cheaper than at the grocery store!

Date of experience: November 15, 2024
Ohio
1 review
0 helpful votes
Follow BRIAN K.
Unfollow BRIAN K.
Share Review
Report Review

Great Product
November 26, 2024

Great process! Very quick delivery and high quality product!

Date of experience: November 30, 2024
Minnesota
1 review
0 helpful votes
Follow HARISH K.
Unfollow HARISH K.
Share Review
Report Review

I can not describe my experience yet. I did not consumed yet.

Date of experience: November 15, 2024
California
1 review
0 helpful votes
Follow Russell W.
Unfollow Russell W.
Share Review
Report Review

Too many "key strokes" to make a simple purchase
November 25, 2024
Updated review

Too complicated to set up an "account." This is a PayPal transaction. KISS!

Date of experience: November 15, 2024

Too complicated to set up and "account."
November 9, 2024
Previous review

Too complicated to set up and "account." This is a PayPal transaction. KISS!

Date of experience: October 30, 2024
Washington
1 review
0 helpful votes
Follow Brian N.
Unfollow Brian N.
Share Review
Report Review

Best Herb and Tea we buy from
November 25, 2024

The prices are just right for us as a small, small Tea, Spice and Herb shop. Have been buying from Herbo Co. Since the beginning of our business over 2 years ago.

Date of experience: November 15, 2024
California
1 review
0 helpful votes
Follow Imara F.
Unfollow Imara F.
Share Review
Report Review

Yall Lit!
November 25, 2024

I love that you all always have what I'm looking for at a low price!

Date of experience: December 2, 2024
Virginia
1 review
0 helpful votes
Follow TR G.
Unfollow TR G.
Share Review
Report Review

Shipping
November 25, 2024

Shipping costs are very high … please consider lowering the dollar amount to receive free shipping.!

Date of experience: November 15, 2024
New York
1 review
0 helpful votes
Follow Brittany Y.
Unfollow Brittany Y.
Share Review
Report Review

Great quality. Speedy delivery.
November 25, 2024

Thank you for being reliable! Always delivered within a week.

Date of experience: December 2, 2024
California
1 review
0 helpful votes
Follow Karen R.
Unfollow Karen R.
Share Review
Report Review

Excellent business to deal with.
November 25, 2024

The teas are delicious and customer service excellent. Always receive shipments quickly.

Date of experience: November 15, 2024
Florida
1 review
0 helpful votes
Follow Karla T.
Unfollow Karla T.
Share Review
Report Review

Fast shipping
November 25, 2024

I wasn't happy with rose petals so I now purchased rise buds to mix the two.

Date of experience: November 15, 2024
Texas
1 review
0 helpful votes
Follow Bill Z.
Unfollow Bill Z.
Share Review
Report Review

One or two of the steps took some navigation - non obvious at first...

Date of experience: November 29, 2024
North Carolina
1 review
0 helpful votes
Follow Mark K.
Unfollow Mark K.
Share Review
Report Review

Herbs for my syrups
November 25, 2024

Received my herbs quickly! Started making my syrups! Thank you!

Date of experience: December 2, 2024
Arkansas
1 review
0 helpful votes
Follow angela Y.
Unfollow angela Y.
Share Review
Report Review

Best tea I've tried
November 25, 2024

Love the looseleaf tea and the consistency of their product

Date of experience: December 2, 2024
California
1 review
0 helpful votes
Follow Michael N.
Unfollow Michael N.
Share Review
Report Review

Quick Quality
November 25, 2024

The teas and spices have always been good, and the prices have pleased me too.

Date of experience: November 29, 2024
Indiana
1 review
0 helpful votes
Follow Luca I.
Unfollow Luca I.
Share Review
Report Review

Miracle Workers, Truly.
November 25, 2024

Their website is so easy to navigate, and they provide so much information, that it's my favorite website by far to provide homeopathic remedies to my family.

Date of experience: November 28, 2024
Montana
1 review
0 helpful votes
Follow Debbie J.
Unfollow Debbie J.
Share Review
Report Review

Great
November 25, 2024

Fast shipping, good quality herbs. Love this company. Thank you

Date of experience: November 14, 2024