Heirloom RosesReviews 315

Very easy to navigate the website. The filters were very helpful in helping me narrow down the rose that was best for me.

I had trouble using rewards points toward my purchase while using the Earth Day discount. A representative contacted me by email offering to apply my rewards to my order. Problem solved. Very easy.

Love this site - all "own root" roses and great information to take care of them!

Wonderful healthy roses, packed with care. Always arrive in excellent condition.
My go to source for roses!

EDITED: I was gifted a rose and it died. I had a couple of struggles with Heirloom Roses. First of all, they would not talk to me even though I had the order number and original packaging. So, I had to bug the gifter to try and contact them, which required multiple communication attempts. Thankfully this was a family member and I was able to reach them, but I would not recommend gifting from this company as it is not an easy process if the receiver has issues.

I planted the rose on March 15th after carefully monitoring the temperature. Since then, it did not freeze as proven by weather records. Initially, Heirloom Rose refused to replace or refund the dead plant because according to them, it "could" have frozen in my area until April 11th. As I and the gifter continued to reach out, we eventually found out that purchasing from a 3rd party vendor (Amazon) voids the companies 1 year warranty. Heirloom did eventually make this right, which I very much appreciate. However, I would still suggest caution when purchasing, especially if it is through a 3rd party site.

Baby rose arrived on time and in good health, already getting leaves

I was disappointed not to be able to use my rewards with the earth day promotion as it was an earned reward. I understand the ability to process multiple codes is coming, which is great! I appreciate the quick response from Heirloom Roses to address my concerns. Their roses are great and I've purchased from them many times.

My roses have always come in healthy and ready to grow. Some have done better then others after planting, but that's not Heirlooms fault.

Another great order of roses received! Ordered 2 Darcy Bussells and a Tess D'Urberville. Both arrived healthy and have been planted in ground. Looking good so far!

Website easy. Roses arrived in good condition.
Appear to be growing well.

So many beautiful roses. Hard to choose! Now cross fingers it grows. It looks healthy.

Smooth experience, easy ordering and shipping was great.

Good condition arrived on time. Good packaging. Over all experience was good.

User Friendly website, wonderful products! I will definitely buy from them again.

The c;limber that I received was great. Just hope the roses in this order are equally great!

Very easy so many choices always packed with care...super healthy plants

I've ordered from heirloom a number of times and the roses I receive are always in great shape and packaged wonderfully.

Top notch products, people,...all around! I will order here again.