Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Heirloom Roses

Heirloom Roses

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Heirloom Roses?
grey stargrey stargrey stargrey stargrey star

Heirloom Roses Reviews Summary

Heirloom Roses has a rating of 3.8 stars from 315 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Heirloom Roses most frequently mention customer service and good condition. Heirloom Roses ranks 9th among Flower Delivery sites.

service
96
value
58
shipping
56
returns
40
quality
53

Instant Feedback

9,568 reviews

We monitor reviews for authenticity

Michigan
1 review
0 helpful votes
Follow Cara K.
Unfollow Cara K.
Share Review
Report Review

One rose had yellow leaves and is now a stalk, the others looked very rough. I am hoping they will come back.

Date of experience: June 4, 2023
Oregon
1 review
0 helpful votes
Follow Rachel F.
Unfollow Rachel F.
Share Review
Report Review

Arrived in perfect condition
June 4, 2023

I ordered for roses, and they were package beautifully by planted them the same day according to the directions. I can't wait for them to t grow and bloom!

Date of experience: June 4, 2023
Minnesota
2 reviews
0 helpful votes
Follow DIANNA O.
Unfollow DIANNA O.
Share Review
Report Review

Beautiful
June 4, 2023

Arrived on time, very healthy plant
I woll order from them again

Date of experience: June 4, 2023
North Dakota
1 review
0 helpful votes
Follow Nicole V.
Unfollow Nicole V.
Share Review
Report Review

Beautiful Flower
June 3, 2023

Everything arrived on time and in excellent condition. Patiently waiting for it to bloom.

Date of experience: June 2, 2023
Ohio
2 reviews
0 helpful votes
Follow James C.
Unfollow James C.
Share Review
Report Review

Arrived healthy looking
June 2, 2023

The rose plant arrived one day ahead of time and looks very healthy. Time will tell after we get it in the ground.

Date of experience: June 2, 2023
Virginia
1 review
0 helpful votes
Follow William Q.
Unfollow William Q.
Share Review
Report Review

Happy with my purchase
June 2, 2023

My Plum Perfect own root rose arrived on time, which was remarkably quick, and in great health. I have purchased other roses from Heirloom and will definitely be back. I highly recommend this breeder.

Date of experience: June 1, 2023
Georgia
1 review
0 helpful votes
Follow Jing S.
Unfollow Jing S.
Share Review
Report Review

Delivery time too long
June 2, 2023

The delivery waiting time was too long, it took 3 weeks to get my order.

Date of experience: June 1, 2023
Ohio
2 reviews
0 helpful votes
Follow Marcia F.
Unfollow Marcia F.
Share Review
Report Review

It Is Here!
June 1, 2023

The rose arrived when I hoped it would. I'm looking forward to seeing it bloom!

Date of experience: June 1, 2023
North Carolina
1 review
0 helpful votes
Follow Elizabeth I.
Unfollow Elizabeth I.
Share Review
Report Review

Quality Roses
June 1, 2023

Love this company! I have 7 roses from them so far and have had great success.

Date of experience: June 1, 2023
Tennessee
1 review
0 helpful votes
Follow Emma G.
Unfollow Emma G.
Share Review
Report Review

Review - Mothers Day Gift
June 1, 2023

It came in and was perfect! My mom is ecstatic to get it for Mother's Day!

Date of experience: May 31, 2023
California
1 review
0 helpful votes
Follow Chaitali I.
Unfollow Chaitali I.
Share Review
Report Review

Great rose bushes
June 1, 2023

Easy to shop and wonderful support. All of my rose bushes are doing great

Date of experience: May 31, 2023
Illinois
2 reviews
0 helpful votes
Follow Kevin V.
Unfollow Kevin V.
Share Review
Report Review

Right on time
May 28, 2023

Plant arrived as promised. Planted immediately. Time will tell.

Date of experience: May 27, 2023
Oregon
1 review
0 helpful votes
Follow Jacqueline O.
Unfollow Jacqueline O.
Share Review
Report Review

New Roses
May 27, 2023

Just getting back into creating a garden after living overseas for 7 years. We had Heirloom Roses before, as well as some David Austin and loved them. Looking forward to a new generation of roses.

Date of experience: May 26, 2023
Maryland
1 review
0 helpful votes
Follow Walter H.
Unfollow Walter H.
Share Review
Report Review

Pleased
May 27, 2023

Very informative web site, great selection of roses. Both times I've ordered the roses came on time and in good condition. Rose from first order blooming beautifully, just planted the latest order.

Date of experience: May 26, 2023
Georgia
1 review
0 helpful votes
Follow Amanda W.
Unfollow Amanda W.
Share Review
Report Review

Great Customer Service
May 26, 2023

Easy and fast warranty process. Very satisfied with the easy and communication. Thanks!

Date of experience: May 25, 2023
Maine
1 review
0 helpful votes
Follow Celia Q.
Unfollow Celia Q.
Share Review
Report Review

Gorgeous specimens
May 24, 2023

I am thrilled with my Roses. They are beautiful. They arrived and I watched the unboxing video so I would do everything correctly. Their quality is remarkable I have ordered and purchased numerous plants for my garden but non compare to these roses. The ordering process, correspondence, packaging, delivery, and product are unmatched.

Date of experience: May 24, 2023
Minnesota
1 review
0 helpful votes
Follow Kenda T.
Unfollow Kenda T.
Share Review
Report Review

Mom
May 20, 2023

My mom had ordered roses for here and they r beautiful. I had to have one

Date of experience: May 19, 2023
Washington
1 review
0 helpful votes
Follow Sue R.
Unfollow Sue R.
Share Review
Report Review

Order status
May 19, 2023

Difficult to get delivery information until the day it shipped

Date of experience: May 19, 2023
Michigan
1 review
0 helpful votes
Follow Kyle P.
Unfollow Kyle P.
Share Review
Report Review

The website is very easy to use with clear descriptions and many pictures. My account is accessible to review and purchases and 'keep' any favorites. Any issues I've had have been promptly resolved. The many roses I've purchased have been healthy, beautiful, and packaged with care.

Date of experience: May 17, 2023
Ohio
1 review
0 helpful votes
Follow JR V.
Unfollow JR V.
Share Review
Report Review

Not looking great
May 17, 2023

Received the 3 Prince's Trust climbing roses about a week ago - they weren't looking too great. Hoping they recover from whatever than went through in packaging and shipping.

Date of experience: May 17, 2023