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Heirloom Roses has a rating of 3.8 stars from 315 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Heirloom Roses most frequently mention customer service and good condition. Heirloom Roses ranks 9th among Flower Delivery sites.
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I am very happy with the safety and condition of my Nono rose! Your company sends too many emails. I should have received a catalog with my order. I don't know any other company that doesn't practice this.
My rose was shipped with great care, although it looks a little fragile right now, I am hopeful it will turn out as promised. Looking forward to the beautiful rose it will become.
I am overjoyed with the idea of a catalogue where I can plan my rose choices with colors in front of me as I walk around my yard. I love the online info but really love the idea of a hands on catalogue.
Ordering free catalog. I love having pictures and info at my fingertips. I keep browsing waiting for my home to be completed before landscaping.
Customer service from this company is exemplary. They are ready at all times to troubleshoot, give advice, and generally make sure you have an enjoyable exterior with their roses!
Love their roses and the mint compost! A+ quality operation!
I have not given you a card yet! I'm excited to see my first rose!
Great prices and the roses arrived in perfect condition. The videos explaining what to expect were helpful.
Very easy! Thank you! They were delivered on time and in great shape!
Easy to work with.
Received my lovely little rose in perfect condition.
Now I must get her in the ground and wait for her to bloom.
Very good experience as always. The roses I have ordered are doing well, and look great! The also have a wealth of information on their website, quality roses and willing to answer any questions you have. Best rose online website around! Want the best buy from here.
Very happy with the rose plant. The delivery was spot on.
It's almost *too* easy to shop, which is slightly dangerous for me! But I love roses and am hoping the living soil will enrich my beachside dirt. Thanks for the generous rewards program and the free s&h on the large box of living soil!
So excited for the roses and your company prepared me partially. My strong recommendation is to make sure that all the important hints when you receive your roses are contained in the video AND on the box.
After trying to wait patiently for my roses [the delivery date/time was extended several times when weather was great], they finally arrived about 2 hours before rain/snow appeared.
The video got me partially ready, but I just learned on the box that I needed organic potting soil, bone meal, peat moss, and cow manure in order to plant. I had to quickly run out and go to a couple stores before I found what I needed. I got back minutes before it started to rain. I was at the garden center two days before the roses came and could have bought everything and be prepared to get them planted asap.
The planting instructions were very clear and roses arrived in perfect condition and they arrived fast. I wqill be ordering agan!
I am concerned about Basye's Purple Rose will grow into a strong rose. Due to Highway 80 being closed for several days my shipment was delayed. All the roses did fine except for Basye. All of the branches on Basye are brown. However, the buds are still alive. I think this rose bush will really struggle.
We love sending these for special occasions. The roses are beautiful and always arrive in good condition.
Both my plants were drooping. This was my first time ordering plants online.
Answer: I bought from Heirloom Roses because of the amazingly beautiful selection of roses they offer plus their customer service is beyond excellent.
Answer: I live in 8b and prune in November. Watch the weather as they should tell you when six weeks before the first frost happens. I prune again in April after the last frost and before the buds turn red and swell.

