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Discover the latest Hebeos dresses, prom dresses, wedding dresses, bridesmaid, evening and shoes, enjoy the cheap discounted prices, we ship worldwide.
The company has garnered a mix of positive and negative feedback from customers. Many reviews highlight the beauty and quality of the dresses, with several customers expressing satisfaction with fit and design. However, significant concerns arise regarding customer service, particularly related to difficulties with returns and poor communication. Issues such as receiving incorrect items, unpleasant odors upon delivery, and inadequate support for returns have been frequently noted. Overall, while the product offerings appear to delight many, the company's customer service approach requires substantial improvement to enhance the overall shopping experience.
This summary is generated by AI, based on text from customer reviews
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Unfortunately they sent the wrong size shoes, I wear a 6 ( 36 in European size) according to size chart. They sent a 37! I reordered and the 36 are too big as well-
But Dress excellent quality and affordable.great selection.
Although I ordered this dress, it did not fit me. Anytime you are ordering from another country, either you have to order a size bigger than what you normally wear or a size smaller depending on what the product is. I was so unhappy because I could just see myself in that beautiful dress.
Great product. Definitely will suggest other people use this site.
It was very easy to place my order. I emailed a question about the dress and received a quick response that answered my question.
My product was damaged, and your company wants me to pay $20 to receive a replacement for the heart lid that is damaged. I only paid $10.70 for the pillow. I am only asking for the lid, not the entire pillow. However, I will not be using this company for any more of my wedding dresses, etc. as I had planned. This company is not for the customer but only for the money. I would never recommend this company to anyone. This was my first and last experience shopping here.
So far, the reviews are right on point. The dress is too big so I do need get it altered but it was reasonable priced
The dress is sleeveless and is not made for women with big arms. I let them know it did not work out and they suggested I get it altered. They will not give you money back if it does not fit even though I ordered the size and not to my measurements.
I paid for express delivery and didn't get my item for 3 weeks
Great experience. My wife loves the property. Fast shipping and the quality of the product
My expeirence with Hebeos in general is not bad. I just was not happy with the wedding dress I ordered. Pros and cons but not for me. I was unable to return it due to having it made in my custom size, which is understandable.
The looks were amazing, color picking was very easy, amazing price and all around my favorites to shop for a moment you'll keep dear to your heart forever.
Easy ordering process. Just measure and pick the size to her measurements. Didn't order special fit. Took about 3 weeks to arrive to the United States. Able to track dress as it was shipped. Using this dress for a winter formal.next prom. Excited to order again
I read if I didn't like the dresses I was able to return them as long as not custom and costumer service will not take them back the first dress is more purple than pink and the other dress just didn't fit was too big
Answer: Hi Alyssa, it is a legit site. We have sold thousands of dresses to our customers. HEBEOS Customer Reviews: https://www.hebeos.com/review/gallery/ HEBEOS YouTube Channel: https://www.youtube.com/c/Hebeos
Answer: A: Hi, please see our return policy on this page. https://www.hebeos.com/return-policy.html
Answer: Hi Linda, we are so sorry to hear that you did not enjoy your experience with us. We take these issues very seriously and would love to continue working with you to solve them. Please continue working with our customer service team, we hope to hear from you soon!
Answer: Yes. We have sold thousands of dresses to our customer service. HEBEOS Customer Reviews: https://www.hebeos.com/review/gallery/ HEBEOS YouTube Channel: https://www.youtube.com/c/Hebeos
Answer: Yes. The dress we ordered was horrible and had an awful musty odor to it. It honestly looked like a highschool sewing project. Not at all worth the money. They will not honor their return policy so just walk away.
Answer: Hi Liliana. Thanks for asking. We have sold thousands of dresses to our customers. Here are our customer reviews. https://www.hebeos.com/review/gallery/ Here are our videos. https://www.youtube.com/c/Hebeos Here is our size chart. https://www.hebeos.com/size-chart.html If you are concerned about the size, I suggest you choose the custom size which allows you to use your measurements.
Answer: Hi Billie. Sorry for the issue. Please provide your order number, we will check it. Email: [email protected]
Answer: Hi Quantaya. Yes. You will receive it before May 4th
Answer: Hi Jocelyn, your dress has been shipped. Please check your email to get the tracking information.
Answer: Hi Tay, Thanks for asking. Our factories are located in Singapore and Hong Kong. We have multiple local warehouses around the world.

