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Discover the latest Hebeos dresses, prom dresses, wedding dresses, bridesmaid, evening and shoes, enjoy the cheap discounted prices, we ship worldwide.
The company has garnered a mix of positive and negative feedback from customers. Many reviews highlight the beauty and quality of the dresses, with several customers expressing satisfaction with fit and design. However, significant concerns arise regarding customer service, particularly related to difficulties with returns and poor communication. Issues such as receiving incorrect items, unpleasant odors upon delivery, and inadequate support for returns have been frequently noted. Overall, while the product offerings appear to delight many, the company's customer service approach requires substantial improvement to enhance the overall shopping experience.
This summary is generated by AI, based on text from customer reviews
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My daughter was SO excited! The dress fits like a glove and is well tailored
Ordered a dress when I received it it had a stain on it and they wanted me to have it cleaned. Then I said I wanted to return it and they only wanted to give me some of my money back. Do not order anything from this company
The dress was delivered sooner than expected, and the quality was better than I could've imagined. I would highly recommend anyone looking for great quality for reasonable cost, this is an excellent place.
While the dress will likely work for the event, it's thin and definitely fast fashion.
Dress is absolutely beautiful arrived in a timely manner. I am very pleased.
Ordered my dress which came in very large about three sizes too big. I asked Customer Service for a return and they have yet to respond to me. Now I've spent money on a dress that doesn't fit and there has no even no communication from Hebeos.
I give it four stars because the shipping takes awhile and the lace was scratchy. It took about 3 weeks and a few days before I received my order. The website says they tailor the dresses even though I had no alterations done. Thankfully I had a back up dress I bought from Amazon that I liked better.
The dress does not fit at all and is poorly made and when I asked to return it I was told that I would get a discount for future orders which will never happen or get a discount rate for returning it at my expense
I took measurements but still received a dress that was too big. Typically what ever your regular size is go up 2 sizes from my experience. They will not allow you to exchange.
The return process is horrible and may get stuck with a dress you don't like, want, or doesn't fit. I do not recommend using or purchasing from Hebeos.
When I saw this dress, I immediately knew it was "the one". Ordered it with hopes it was the same in real life but it's not… it's SOOO much better😍😍 It feels like an expensive designer dress. Thanks Hebeos!
Delivery was on time,but I would like they send more mail before delivery
Beautiful dresses. It was simple to order and when I received it it was exactly as shown.
The dress looks like the one we ordered but it was too big in the bust and the hips. Although we sent measurements, they weee not followed. The length was perfect but the sleeves were attached to the dress preventing movement and too big.
It looks nice in theory but wasn't too thrilled with the material in person, seems cheap
My experience was great I received my dress on time well actually I received it earlier that expected. The dress quality is great and it fits me so well.
The top fits well, but the breast cups are too obvious and draw too much attention to that area. Also, the color of the whole outfit is way darker than expected. I ordered two sizes over my normal US clothing size, which fits me too snugly.
Was quick and easy to pick out what i really loved, and from a wide variety.
It was a good one very pretty dresses and all kinds of dresses that are very nice.
Answer: Hi Alyssa, it is a legit site. We have sold thousands of dresses to our customers. HEBEOS Customer Reviews: https://www.hebeos.com/review/gallery/ HEBEOS YouTube Channel: https://www.youtube.com/c/Hebeos
Answer: A: Hi, please see our return policy on this page. https://www.hebeos.com/return-policy.html
Answer: Hi Linda, we are so sorry to hear that you did not enjoy your experience with us. We take these issues very seriously and would love to continue working with you to solve them. Please continue working with our customer service team, we hope to hear from you soon!
Answer: Yes. We have sold thousands of dresses to our customer service. HEBEOS Customer Reviews: https://www.hebeos.com/review/gallery/ HEBEOS YouTube Channel: https://www.youtube.com/c/Hebeos
Answer: Yes. The dress we ordered was horrible and had an awful musty odor to it. It honestly looked like a highschool sewing project. Not at all worth the money. They will not honor their return policy so just walk away.
Answer: Hi Liliana. Thanks for asking. We have sold thousands of dresses to our customers. Here are our customer reviews. https://www.hebeos.com/review/gallery/ Here are our videos. https://www.youtube.com/c/Hebeos Here is our size chart. https://www.hebeos.com/size-chart.html If you are concerned about the size, I suggest you choose the custom size which allows you to use your measurements.
Answer: Hi Billie. Sorry for the issue. Please provide your order number, we will check it. Email: [email protected]
Answer: Hi Quantaya. Yes. You will receive it before May 4th
Answer: Hi Jocelyn, your dress has been shipped. Please check your email to get the tracking information.
Answer: Hi Tay, Thanks for asking. Our factories are located in Singapore and Hong Kong. We have multiple local warehouses around the world.

