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Hebeos

3.3

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From the business

Discover the latest Hebeos dresses, prom dresses, wedding dresses, bridesmaid, evening and shoes, enjoy the cheap discounted prices, we ship worldwide.


hebeos.com
Rickmansworth, England, United Kingdom
+736
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Hebeos Reviews Summary

The company has garnered a mix of positive and negative feedback from customers. Many reviews highlight the beauty and quality of the dresses, with several customers expressing satisfaction with fit and design. However, significant concerns arise regarding customer service, particularly related to difficulties with returns and poor communication. Issues such as receiving incorrect items, unpleasant odors upon delivery, and inadequate support for returns have been frequently noted. Overall, while the product offerings appear to delight many, the company's customer service approach requires substantial improvement to enhance the overall shopping experience.

This summary is generated by AI, based on text from customer reviews

quality
3,959
This company does not typically respond to reviews

Instant Feedback

11,327 reviews

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Canada
1 review
0 helpful votes
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EXCELLENT QUALITY
March 16, 2025

My daughter was SO excited! The dress fits like a glove and is well tailored

Date of experience: March 15, 2025
Kentucky
1 review
0 helpful votes
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Would Not Recommend
March 14, 2025

Ordered a dress when I received it it had a stain on it and they wanted me to have it cleaned. Then I said I wanted to return it and they only wanted to give me some of my money back. Do not order anything from this company

Date of experience: March 14, 2025
Georgia
1 review
0 helpful votes
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Extremely Impressed
March 13, 2025

The dress was delivered sooner than expected, and the quality was better than I could've imagined. I would highly recommend anyone looking for great quality for reasonable cost, this is an excellent place.

Date of experience: March 13, 2025
North Carolina
1 review
0 helpful votes
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You get what you pay for
March 12, 2025

While the dress will likely work for the event, it's thin and definitely fast fashion.

Date of experience: March 12, 2025
Maryland
1 review
0 helpful votes
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Wedding dress
March 11, 2025

Dress is absolutely beautiful arrived in a timely manner. I am very pleased.

Date of experience: March 11, 2025
California
1 review
0 helpful votes
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Very Disappointed
March 9, 2025

Ordered my dress which came in very large about three sizes too big. I asked Customer Service for a return and they have yet to respond to me. Now I've spent money on a dress that doesn't fit and there has no even no communication from Hebeos.

Date of experience: March 9, 2025
Illinois
1 review
0 helpful votes
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First experience
March 9, 2025

I give it four stars because the shipping takes awhile and the lace was scratchy. It took about 3 weeks and a few days before I received my order. The website says they tailor the dresses even though I had no alterations done. Thankfully I had a back up dress I bought from Amazon that I liked better.

Date of experience: March 9, 2025
Florida
1 review
0 helpful votes
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Terrible experience
March 9, 2025

The dress does not fit at all and is poorly made and when I asked to return it I was told that I would get a discount for future orders which will never happen or get a discount rate for returning it at my expense

Date of experience: March 8, 2025
California
1 review
0 helpful votes
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Sizing was wrong
March 7, 2025

I took measurements but still received a dress that was too big. Typically what ever your regular size is go up 2 sizes from my experience. They will not allow you to exchange.

Date of experience: March 7, 2025
Georgia
1 review
0 helpful votes
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The return process is horrible and may get stuck with a dress you don't like, want, or doesn't fit. I do not recommend using or purchasing from Hebeos.

Date of experience: March 5, 2025
Missouri
1 review
0 helpful votes
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Updates
March 15, 2025

I love that fact that my account was updated every step of the way.

Date of experience: March 5, 2025
Kansas
1 review
0 helpful votes
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Such a beautiful dress!
March 15, 2025

When I saw this dress, I immediately knew it was "the one". Ordered it with hopes it was the same in real life but it's not… it's SOOO much better😍😍 It feels like an expensive designer dress. Thanks Hebeos!

Date of experience: March 4, 2025
Washington
1 review
0 helpful votes
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Very nice dresses
March 14, 2025

Delivery was on time,but I would like they send more mail before delivery

Date of experience: March 4, 2025
South Dakota
1 review
0 helpful votes
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Amazing
March 13, 2025

Beautiful dresses. It was simple to order and when I received it it was exactly as shown.

Date of experience: March 3, 2025
Arkansas
1 review
0 helpful votes
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OK
March 12, 2025

The dress looks like the one we ordered but it was too big in the bust and the hips. Although we sent measurements, they weee not followed. The length was perfect but the sleeves were attached to the dress preventing movement and too big.

Date of experience: March 2, 2025
Massachusetts
1 review
0 helpful votes
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Cute idea but cheap material
March 12, 2025

It looks nice in theory but wasn't too thrilled with the material in person, seems cheap

Date of experience: March 2, 2025
California
1 review
0 helpful votes
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My Prom dress
March 12, 2025

My experience was great I received my dress on time well actually I received it earlier that expected. The dress quality is great and it fits me so well.

Date of experience: March 1, 2025
Massachusetts
1 review
0 helpful votes
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The top fits well, but the breast cups are too obvious and draw too much attention to that area. Also, the color of the whole outfit is way darker than expected. I ordered two sizes over my normal US clothing size, which fits me too snugly.

Date of experience: March 1, 2025
Connecticut
1 review
0 helpful votes
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Wedding dress
March 9, 2025

Was quick and easy to pick out what i really loved, and from a wide variety.

Date of experience: February 27, 2025
Wisconsin
1 review
0 helpful votes
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It was a good one very pretty dresses and all kinds of dresses that are very nice.

Date of experience: February 26, 2025