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Discover the latest Hebeos dresses, prom dresses, wedding dresses, bridesmaid, evening and shoes, enjoy the cheap discounted prices, we ship worldwide.
The company has garnered a mix of positive and negative feedback from customers. Many reviews highlight the beauty and quality of the dresses, with several customers expressing satisfaction with fit and design. However, significant concerns arise regarding customer service, particularly related to difficulties with returns and poor communication. Issues such as receiving incorrect items, unpleasant odors upon delivery, and inadequate support for returns have been frequently noted. Overall, while the product offerings appear to delight many, the company's customer service approach requires substantial improvement to enhance the overall shopping experience.
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Not easy to return items that don't fit. Horrible customer service.
Found this site on Facebook. Did some research on the company and liked the reviews. Looked at a lot of different dresses before choosing this one.
Everyone gets worried about ordering dresses online but these guys do it right! Fast, not expensive, good quality, and accurate to photos
I ordered this prom dress for my daughter, but she broke up with her boyfriend shortly after the order was placed and has decided not to go to prom. When I tried to return the dress, I was told that a 15% restocking fee plus self-paid shipping costs would be required since I received the item that I ordered, but just don't need/want it anymore.
So I purchased a dress, size does not fit, I just want to exchange it for a smaller size, they will not exchange it. Why? I need somebody to answer me this question.
Why you will not exchange my dress that I order for a smaller size? That's stupid!
The dress I got was super good quality and had very very fast shipping, I wish it fit my exact measurements but unfortunately for me my sizing isn't too consistent with your sizes, definitely not your fault tho
The sizes are too small and way off of the charts given, I even added a few to but sure there wouldn't be any issues but it was still way too small
Dress came quickly and the custom fit option made it fit perfectly!
Easy check out. I just hope the dress looks like the picture. It's for my daughter prom. Fingers crossed.
Want to return my dress but can't get a response on how to do so. Don't believe their advertising that says easy returns
You get what you pay for, but I've ordered 3 dresses from sites similar to Hebeos and they were much better quality than this. The top is made so short and wide that I wonder if they even used a human model to design it.
I find what I was looking for and ordered them and paid for them but never got my order I wouldn't order from them again now I have to start all over with very little time the wedding is in June and I'd it takes this long with out getting them there won't be any bouquets
The shipping and delivery experience was terrible, the dress was not as shown, the size is not typical for US sizes, and the return policy is the worst I've ever experienced.
I would like to see the backs of the dresses! But shipping is really pricey!
Easy to navigate, it was super simple and it took no time at all
This company is amazing and the dress is even better
Fast shipping than expected. Will buy again! Dress came in 2 weeks
Answer: Hi Alyssa, it is a legit site. We have sold thousands of dresses to our customers. HEBEOS Customer Reviews: https://www.hebeos.com/review/gallery/ HEBEOS YouTube Channel: https://www.youtube.com/c/Hebeos
Answer: A: Hi, please see our return policy on this page. https://www.hebeos.com/return-policy.html
Answer: Hi Linda, we are so sorry to hear that you did not enjoy your experience with us. We take these issues very seriously and would love to continue working with you to solve them. Please continue working with our customer service team, we hope to hear from you soon!
Answer: Yes. We have sold thousands of dresses to our customer service. HEBEOS Customer Reviews: https://www.hebeos.com/review/gallery/ HEBEOS YouTube Channel: https://www.youtube.com/c/Hebeos
Answer: Yes. The dress we ordered was horrible and had an awful musty odor to it. It honestly looked like a highschool sewing project. Not at all worth the money. They will not honor their return policy so just walk away.
Answer: Hi Liliana. Thanks for asking. We have sold thousands of dresses to our customers. Here are our customer reviews. https://www.hebeos.com/review/gallery/ Here are our videos. https://www.youtube.com/c/Hebeos Here is our size chart. https://www.hebeos.com/size-chart.html If you are concerned about the size, I suggest you choose the custom size which allows you to use your measurements.
Answer: Hi Billie. Sorry for the issue. Please provide your order number, we will check it. Email: [email protected]
Answer: Hi Quantaya. Yes. You will receive it before May 4th
Answer: Hi Jocelyn, your dress has been shipped. Please check your email to get the tracking information.
Answer: Hi Tay, Thanks for asking. Our factories are located in Singapore and Hong Kong. We have multiple local warehouses around the world.

