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Discover the latest Hebeos dresses, prom dresses, wedding dresses, bridesmaid, evening and shoes, enjoy the cheap discounted prices, we ship worldwide.
The company has garnered a mix of positive and negative feedback from customers. Many reviews highlight the beauty and quality of the dresses, with several customers expressing satisfaction with fit and design. However, significant concerns arise regarding customer service, particularly related to difficulties with returns and poor communication. Issues such as receiving incorrect items, unpleasant odors upon delivery, and inadequate support for returns have been frequently noted. Overall, while the product offerings appear to delight many, the company's customer service approach requires substantial improvement to enhance the overall shopping experience.
This summary is generated by AI, based on text from customer reviews
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Great service. Quality products. Fast delivery. Exactly as pictured and described. Love it. Will be purchasing mor.
Thank you for your review.
Your satisfaction is utmost important to us and this is absolutely our work power.
We also appreciate your honest feedback about your experience.
Hope we can serve you again in the future and make you a happier customer.
Just wish had better views of items from all angles. Other than that, all was great.
It was great. Every question i sent by email was answered very fast. The product itself is beautiful
I was very please with the quality and size. It fits perfectly
Shopping for an unconventional res dress ro be married in. Found a lovely one on Hebeos.
Great shipping, beautiful dress, fits perfect, more than satisfied, would recommend to everyone
Dress def runs on the small side & looks different then picture.
Has trouble entering my card. It took another card
The order took about three weeks to arrive. The dress is nice, but the inside padding is too thick and the sparkles fall off. They were all over my floor when i tried the dress on.
Straight pin still in flower.went to try one and was pricked by pin am going to have another set of eyes look at it to see if there r any more
Beautiful dress. I loved that i was able to see the progess of my dress being made. It arrived exactly as stated.
Beautiful dresses and there were a lot of different options to pick from.
My experience has been a pleasant and beautiful experience!
The dresses are fairly good for the prices and shipping is very fast. I will purchase from this website again however the website is a bit odd to use as the screen glitches when you scroll up or down.
I was very disappointed. I followed your sizing chart and when I tried it on, I was unable to zip it up at all. It's exactly what I want and was really hoping it would be perfect.I am hoping that I will be able to return it and then order the same dress in a bigger size.
Dress fit perfectly, I ordered a size 14 and it took about 2 weeks to come.
It was very easy to buy and I even made a mistake when ordering and they were able to change it for me a week later, very good with keeping me updated about my order. Responded quickly to my emails as well
I recommend brick and mortar shopping, on line shopping from unknown distant websites is a bad idea and the pictures don't represent the products.
Love the variety of colours it comes in. It is worth the price given the quality of material used
They do not accept returns. The response for a response for a return was go to a tailor. I didn't even get the correct dress I ordered.
Answer: Hi Alyssa, it is a legit site. We have sold thousands of dresses to our customers. HEBEOS Customer Reviews: https://www.hebeos.com/review/gallery/ HEBEOS YouTube Channel: https://www.youtube.com/c/Hebeos
Answer: A: Hi, please see our return policy on this page. https://www.hebeos.com/return-policy.html
Answer: Hi Linda, we are so sorry to hear that you did not enjoy your experience with us. We take these issues very seriously and would love to continue working with you to solve them. Please continue working with our customer service team, we hope to hear from you soon!
Answer: Yes. We have sold thousands of dresses to our customer service. HEBEOS Customer Reviews: https://www.hebeos.com/review/gallery/ HEBEOS YouTube Channel: https://www.youtube.com/c/Hebeos
Answer: Yes. The dress we ordered was horrible and had an awful musty odor to it. It honestly looked like a highschool sewing project. Not at all worth the money. They will not honor their return policy so just walk away.
Answer: Hi Liliana. Thanks for asking. We have sold thousands of dresses to our customers. Here are our customer reviews. https://www.hebeos.com/review/gallery/ Here are our videos. https://www.youtube.com/c/Hebeos Here is our size chart. https://www.hebeos.com/size-chart.html If you are concerned about the size, I suggest you choose the custom size which allows you to use your measurements.
Answer: Hi Billie. Sorry for the issue. Please provide your order number, we will check it. Email: [email protected]
Answer: Hi Quantaya. Yes. You will receive it before May 4th
Answer: Hi Jocelyn, your dress has been shipped. Please check your email to get the tracking information.
Answer: Hi Tay, Thanks for asking. Our factories are located in Singapore and Hong Kong. We have multiple local warehouses around the world.


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