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Discover the latest Hebeos dresses, prom dresses, wedding dresses, bridesmaid, evening and shoes, enjoy the cheap discounted prices, we ship worldwide.
The company has garnered a mix of positive and negative feedback from customers. Many reviews highlight the beauty and quality of the dresses, with several customers expressing satisfaction with fit and design. However, significant concerns arise regarding customer service, particularly related to difficulties with returns and poor communication. Issues such as receiving incorrect items, unpleasant odors upon delivery, and inadequate support for returns have been frequently noted. Overall, while the product offerings appear to delight many, the company's customer service approach requires substantial improvement to enhance the overall shopping experience.
This summary is generated by AI, based on text from customer reviews
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It's my fist time buying and I plan to buy in the utter future for my senior prom everything came as shown in the photo.
I did not receive my dress I'm still waiting for delivery
They do not honor the return policy for stock sizes. Do not waste your time and money with this company.
Paid expedited shipping for a dress I still haven't received. My nieces wedding is in one week and I have no dress!
My daughter loves the dress it fits perfect thanks
Quick and easy. A very pleasant experience. Was nervous about ordering online but they came thru with no issues. Very fast turnaround
I was extremely impressed with the flower girl dress. It was well made and the detail was just beautiful...
Still haven't received my dress. USPS nor Hebeos can locate the package.
Make sure u measure urself exactly before buying and pay the extra amount to have it tailored directly to ur size. The sizes run small. U can not get a response to return if needed.
Easy and fast thank you
Easy and fast thank you
Easy and fast thank you
As soon as I received the dress I tried it on and sadly it was too big in the bust and waist area, and had to get it altered.
My daughter wanted a Gold dress for prom. It came looking rose gold. She had to buy another dress. I will be returning.
From ordering to receiving was just over 3 weeks. The dress was more spectacular than I could have ever imagined. The detail on this dress does not disappoint. The fact that I paid just over $200 for this dress blows my mind. Buying from this place was the best decision I ever made.
Fairly simple ordering, sizing is perfect.
Dress is gorgeous!
I can't believe how well made these dresses are. The fabric alone would be nearly impossible to purchase at these prices. Absolutely stunning
It was good my dress fits nice they are true to size just wish I had the option to expedite delivery
Thank you for your positive comment and feedback.
Your encouragement will keep us moving forward and constantly improving our service.
Looking forward to serving you again!
Answer: Hi Alyssa, it is a legit site. We have sold thousands of dresses to our customers. HEBEOS Customer Reviews: https://www.hebeos.com/review/gallery/ HEBEOS YouTube Channel: https://www.youtube.com/c/Hebeos
Answer: A: Hi, please see our return policy on this page. https://www.hebeos.com/return-policy.html
Answer: Hi Linda, we are so sorry to hear that you did not enjoy your experience with us. We take these issues very seriously and would love to continue working with you to solve them. Please continue working with our customer service team, we hope to hear from you soon!
Answer: Yes. We have sold thousands of dresses to our customer service. HEBEOS Customer Reviews: https://www.hebeos.com/review/gallery/ HEBEOS YouTube Channel: https://www.youtube.com/c/Hebeos
Answer: Yes. The dress we ordered was horrible and had an awful musty odor to it. It honestly looked like a highschool sewing project. Not at all worth the money. They will not honor their return policy so just walk away.
Answer: Hi Liliana. Thanks for asking. We have sold thousands of dresses to our customers. Here are our customer reviews. https://www.hebeos.com/review/gallery/ Here are our videos. https://www.youtube.com/c/Hebeos Here is our size chart. https://www.hebeos.com/size-chart.html If you are concerned about the size, I suggest you choose the custom size which allows you to use your measurements.
Answer: Hi Billie. Sorry for the issue. Please provide your order number, we will check it. Email: [email protected]
Answer: Hi Quantaya. Yes. You will receive it before May 4th
Answer: Hi Jocelyn, your dress has been shipped. Please check your email to get the tracking information.
Answer: Hi Tay, Thanks for asking. Our factories are located in Singapore and Hong Kong. We have multiple local warehouses around the world.


Dear buyer,
Thank you for your comment. Your encouragement will keep us moving forward.
We sincerely hope that we will have more chances to serve you.
Best Regards!