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Discover the latest Hebeos dresses, prom dresses, wedding dresses, bridesmaid, evening and shoes, enjoy the cheap discounted prices, we ship worldwide.
Hebeos Reviews Summary
The company has garnered a mix of positive and negative feedback from customers. Many reviews highlight the beauty and quality of the dresses, with several customers expressing satisfaction with fit and design. However, significant concerns arise regarding customer service, particularly related to difficulties with returns and poor communication. Issues such as receiving incorrect items, unpleasant odors upon delivery, and inadequate support for returns have been frequently noted. Overall, while the product offerings appear to delight many, the company's customer service approach requires substantial improvement to enhance the overall shopping experience.
This summary is generated by AI, based on text from customer reviews
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Horrible dress, nothing was right about it.
Too much gathering in the waste, buttons falling off incorrect cup size.
Dress arrived and unfortunately isn't what I had expected. Doesn't match with the picture on website. Waistline much higher than in the picture changing the overall appearance of the dress and the way it sits and flows when on
Es el mejor lugar donde puedes encontrar lo que buscas
Arrived 6 days earlier than I expected just didn't fit great. Straps were too tight and waist was too big. The dress was very pretty and good quality though.
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better.
We also appreciate your honest feedback about your experience.
Hope we can serve you again in the future and make you a happier customer.
Great customer service, updated messages on the status of the making of my dress
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better.
We also appreciate your honest feedback about your experience.
Hope we can serve you again in the future and make you a happier customer.
Didn't look like the picture custom sizing didn't exactly work
Thank you for your feedback.
We are sorry to hear that you are not happy with the shopping experience with us.
We do apologize but we have made the item according to our size chart strictly and normally speaking the situation will not happen.
If you have any further question, please feel free to contact us again.
Thank you for your cooperation in advance. Hope to hear from you soon.
I have contacted the company several times and still have not received any type of communication. Not happy, the dress will not be here in time for the event.
Fits right, ordered by the measurements table. Looks like the pic
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It was too big in the waist and the boobs, had to buy a backup dress from another place.
They took my money and but have not delivered the dress.
Poor customer service. Never got my package. Very bad experience overall
Please get it right the first time. This company offers no returns or exchanges. It's not on the website.
Dress should have arrived yesterday, but still says it's in tailoring. Probably won't make it in time now.
Horrible! Never again! They sent us the wrong dress and will not send us a prepaid label to return the dress. Also, they want us to pay for restocking the stress after they shipped us the incorrect item! Horrible! Total scam!
I loved the color of the dress I ordered. Is very beautiful and just like in the picture.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Gracias por sus elogios.
Su afirmación es nuestro mayor estímulo y trabajaremos para mejorar nuestro servicio y calidad.
También estamos muy agradecidos por sus comentarios honestos sobre su experiencia.
Espero que podamos servirle de nuevo en el futuro y convertirle en un cliente más feliz.