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Discover the latest Hebeos dresses, prom dresses, wedding dresses, bridesmaid, evening and shoes, enjoy the cheap discounted prices, we ship worldwide.
The company has garnered a mix of positive and negative feedback from customers. Many reviews highlight the beauty and quality of the dresses, with several customers expressing satisfaction with fit and design. However, significant concerns arise regarding customer service, particularly related to difficulties with returns and poor communication. Issues such as receiving incorrect items, unpleasant odors upon delivery, and inadequate support for returns have been frequently noted. Overall, while the product offerings appear to delight many, the company's customer service approach requires substantial improvement to enhance the overall shopping experience.
This summary is generated by AI, based on text from customer reviews
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I love the dress. It is a beautiful dress, but unfortunately it doesn't fit me. I am unable to zip it up all the way.
I am very pleased with the service by Hebeos. Ordering online was easy, and I received my dress on time. I received emails updating me on the progress as my dress was being made and delivered.
It was ok, the dress was not the right material or size
My order was on time and I love this freaking dress! Omg! So beautiful, this is not a scam people. Please believe me. My wedding is a year away but I had to snatch up this dress. Thanks Hebeos!
Great no hassles, dress came right on time...very please
Dress was a little too big and one area of stitching is loose and will come apart if pulled.
I didn't think I could return and was going to just resell it if possible. But I would hate to sell it and have that stitch come completely out. Are there any options of returning?
I ordered a wedding dress and wedding veil.
Very impressed with the quality and the product.
Material is very beautiful and impressive. Great quality!
This dress is great quality and better than I could have imagined! And it came very quickly. In the picture shared, the dress was straight out of the box and had not been steamed or anything. I am 5'4" and about 113lbs. I ordered a size 2.
Expressed my dresses didnt fit then i was asked to provide pictures and sizes which is fine but tedious. I haven't heard a response from customer support.
The dress came earlier than expected, and the dress was made to measure and fit perfect. I didn't have any issues and the dress looked exactly as pictured!
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I guess you have to order your dress two sizes up. I ordered it one size up and I can't wear it.
Its ok, Im not satisfied with the dress. I was expecting a champagne color tulle with white lace decor
The dress is incredible! I decided to provide my custom measurements as I was falling between sizes and I was NOT disappointed. Thank you hebeos for having such quality for cheap.
I hated buying from Hebeos, the dresses were very different from the pictures and to return them it's been a nightmare. Such a waist of time and MONEY
Answer: Hi Alyssa, it is a legit site. We have sold thousands of dresses to our customers. HEBEOS Customer Reviews: https://www.hebeos.com/review/gallery/ HEBEOS YouTube Channel: https://www.youtube.com/c/Hebeos
Answer: A: Hi, please see our return policy on this page. https://www.hebeos.com/return-policy.html
Answer: Hi Linda, we are so sorry to hear that you did not enjoy your experience with us. We take these issues very seriously and would love to continue working with you to solve them. Please continue working with our customer service team, we hope to hear from you soon!
Answer: Yes. We have sold thousands of dresses to our customer service. HEBEOS Customer Reviews: https://www.hebeos.com/review/gallery/ HEBEOS YouTube Channel: https://www.youtube.com/c/Hebeos
Answer: Yes. The dress we ordered was horrible and had an awful musty odor to it. It honestly looked like a highschool sewing project. Not at all worth the money. They will not honor their return policy so just walk away.
Answer: Hi Liliana. Thanks for asking. We have sold thousands of dresses to our customers. Here are our customer reviews. https://www.hebeos.com/review/gallery/ Here are our videos. https://www.youtube.com/c/Hebeos Here is our size chart. https://www.hebeos.com/size-chart.html If you are concerned about the size, I suggest you choose the custom size which allows you to use your measurements.
Answer: Hi Billie. Sorry for the issue. Please provide your order number, we will check it. Email: [email protected]
Answer: Hi Quantaya. Yes. You will receive it before May 4th
Answer: Hi Jocelyn, your dress has been shipped. Please check your email to get the tracking information.
Answer: Hi Tay, Thanks for asking. Our factories are located in Singapore and Hong Kong. We have multiple local warehouses around the world.

