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Discover the latest Hebeos dresses, prom dresses, wedding dresses, bridesmaid, evening and shoes, enjoy the cheap discounted prices, we ship worldwide.
The company has garnered a mix of positive and negative feedback from customers. Many reviews highlight the beauty and quality of the dresses, with several customers expressing satisfaction with fit and design. However, significant concerns arise regarding customer service, particularly related to difficulties with returns and poor communication. Issues such as receiving incorrect items, unpleasant odors upon delivery, and inadequate support for returns have been frequently noted. Overall, while the product offerings appear to delight many, the company's customer service approach requires substantial improvement to enhance the overall shopping experience.
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They have an a page on Instagram I recommend you follow it Hebeos. Official you can communicate with them there. I also recommend you order well in advance, a month or more before your event. I placed an order from Hebeos, I have received a dress from there it was custom made according to my measurements, they were very patient with me as i am very picky, I asked for a picture of the dress to see how it looks before they ship it to me. They sent me a picture it was good. But when the dress arrived it was beyond expectations and way nicer in person. Fits perfectly. Arrived 9 days later than the expected date but that's fine as long as it fits and as long as I received it before my event. I recommend to look at the pictured from the reviews posted and see how the dresses look on people not the advertised picture. Follow their page on Instagram it helps a lot because they share pictures of people wearing their products. I am more than happy to dm pictures of my dress for those who would like to see, this is my name on Instagram aljazzi_xo. Last but not least Big thank you to Hebeos.
I was worried about ordering a dress for my daughter's prom online. But, I was very relieved and impressed with what we got! This dress is gorgeous. Like a purple wedding dress. We ordered using custom measurements, which was still a little long when we got it, but we got it hemmed and no biggie. She chose the color Regency. Very happy!
I was VERY skeptical at first. Buying dresses of any type (especially a prom dress) is not something I do because I have to have plus size clothing. With that being said, this dress fit me perfectly! The dress was made of quality fabric and I felt comfortable enough to dance and move around in! I was completely AMAZED at how beautiful my dress was!
I loved this dress, I had wanted it all year for prom and was so skeptic about ordering it online but I was so happy with the results. I did have to get it altered because the chest area was a little too big but that was probably just my measuring. The dress was delievered right on time and it was stunning, I couldnt have asked for anything better. My friend also ordered her dress from this sight per my recommendation and her dress was great too.
After receiving a dress that I ordered, I wanted to return it for a refund. Hebeos asked for pictures, measurements etc. Even though I gave this information to them, they told me they were sorry but they would not do a return/refund on the dress. BEWARE... they do not have a return policy except one that they make up as they go along, or continue asking repetitive question so you will give up. My suggestion would be to go and order from JJ House. Much better quality and a lot less hassles!
This dress is AMAZING. The quality is so so so great. When we got my dress we had to iron it a bit to get the wrinkles from shipping out (steaming didnt work). It fit me very well and I got so many compliments on how beautiful and elegant it looked.
PERFECT! Just as all the reviewers, I too was hesitant to purchase a formal dress online. The dress is perfectly made, down to the length with my shoes on! I couldn't be happier with my purchase and will be buying again from them today. Thank you.
Do not order from this website! They will not honor the terms and conditions on the website. They sent us a defective dress that could not be worn and would not authorize a return or give us a refund. The dress arrived smelling like fish, had terrible frayed, crooked hems and had plastic snaps that would not fasten. The dress could not be worn. We sent pictures of the defects and they said for us to take it to get it fixed. Complete scam. Horrible experience and a fraudulent company.
Omg! This beautiful detailed gown was a for sure show stopper. Sooooo many complaints and I truly felt like a Queen
My dress arrived and it fit perfect, just as I customized. I am truly impressed by the service I received through this website. I even received a nearly immediate reply when I expressed my troubles in the purchase of this dress. It looked beautiful and the material authentic and not cheap. I will be ordering more dresses from this site in the future. Thank you Hebeos, and thank you seamstress and alterations specialist. I am blessed to do business with you all.
When we first ordered this dress i really didnt like it we ordered it in red and it looked like 3 different shades of red. It didnt fit right or nothing but once we started the alterations process it turn out amazing loved it. Even though it was 6 more girl from my daughter school who had the same dress on for there prom.
Loved the elegance of the dress for the super affordable price. Worked perfectly for my engagement photo shoot. Had a few more alterations done to get it how I wanted. My only little complaint was that the bra pads were pretty obvious and that the slit up the dress was positioned really strangely. Otherwise, for the price, I recommend it.
I didnt have very high expectations due price. It really took me by surprise the dress is beautiful! I cant believe how detailed and wonderful it looks. Most wedding dresses would cost you an arm and leg this one was Worth the wait and Worth the price. I also got it in champagne will upload photo once my wedding comes up
I ordered my dress. It came when promised. However, the color was wrong and it was two different shades of green. It's supposed to be all one color. Also, the material was completely wrong. The description said chiffon. It came as a shiny, heavson's wedding. I tried it on anyway to see if it looked better on and I was unable to even raise my arms because of the material and how it was cut.
I sent several emails trying to resolve and sent pictures as they requested, however when I asked for a full refund, they quit responding. I was left scrambling last minute to get a dress for my son's wedding.
Please if you're looking for something worth your money stay away from this company. They will not return nor exchange your purchase for poor quality of product. FRAUD! I'm still waiting for my refund. Dress has not been touch after opening to see the stiff satin.
The size is true to size which is so important when ordering online. The dress we ordered was perfect, and the quality is great! I am so happy we went with this option. I will definitely recommend!
The dress is absolutely beautiful. Good quality! The size they recommended me to get was perfect as well. I will definitely recommend Hebeos to my friends & family and we will buy from here again. I also think the prices were reasonable.
I loved this dress soooo much! It got here super fast. I got a size bigger than what I normally do to be on the safe side, and it fits a little big like I thought it would. It also was good quality.
Beautiful dress, it looks just like the pictures, my daughter bought it for her Best Friend's quinceƱera party. She is very happy with the purchase and really loves it.
This dress is sooooo beautiful. Very very well made but it had a horrible stench to it when I took it out the package so I hung it up overnight and the smell was gone the next morning
Answer: Hi Alyssa, it is a legit site. We have sold thousands of dresses to our customers. HEBEOS Customer Reviews: https://www.hebeos.com/review/gallery/ HEBEOS YouTube Channel: https://www.youtube.com/c/Hebeos
Answer: A: Hi, please see our return policy on this page. https://www.hebeos.com/return-policy.html
Answer: Hi Linda, we are so sorry to hear that you did not enjoy your experience with us. We take these issues very seriously and would love to continue working with you to solve them. Please continue working with our customer service team, we hope to hear from you soon!
Answer: Yes. We have sold thousands of dresses to our customer service. HEBEOS Customer Reviews: https://www.hebeos.com/review/gallery/ HEBEOS YouTube Channel: https://www.youtube.com/c/Hebeos
Answer: Yes. The dress we ordered was horrible and had an awful musty odor to it. It honestly looked like a highschool sewing project. Not at all worth the money. They will not honor their return policy so just walk away.
Answer: Hi Liliana. Thanks for asking. We have sold thousands of dresses to our customers. Here are our customer reviews. https://www.hebeos.com/review/gallery/ Here are our videos. https://www.youtube.com/c/Hebeos Here is our size chart. https://www.hebeos.com/size-chart.html If you are concerned about the size, I suggest you choose the custom size which allows you to use your measurements.
Answer: Hi Billie. Sorry for the issue. Please provide your order number, we will check it. Email: [email protected]
Answer: Hi Quantaya. Yes. You will receive it before May 4th
Answer: Hi Jocelyn, your dress has been shipped. Please check your email to get the tracking information.
Answer: Hi Tay, Thanks for asking. Our factories are located in Singapore and Hong Kong. We have multiple local warehouses around the world.

