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Discover the latest Hebeos dresses, prom dresses, wedding dresses, bridesmaid, evening and shoes, enjoy the cheap discounted prices, we ship worldwide.
The company has garnered a mix of positive and negative feedback from customers. Many reviews highlight the beauty and quality of the dresses, with several customers expressing satisfaction with fit and design. However, significant concerns arise regarding customer service, particularly related to difficulties with returns and poor communication. Issues such as receiving incorrect items, unpleasant odors upon delivery, and inadequate support for returns have been frequently noted. Overall, while the product offerings appear to delight many, the company's customer service approach requires substantial improvement to enhance the overall shopping experience.
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Ordered one dress for my young daughter and one for myself.
Neither dress were as pictured.
My dress was so loose and I couldn't even get it tailored due to the way it was made.
My daughters dressed had White and Baby Blue on it and they made all of it in Baby Blue- Not to mention, the style was quite different.
The company gave me the run around and when they finally responded, they offered me $20 refund. I had just spent over $300 on 2 dresses that would not be worn and they were not willing to accept returns nor offer a full refund.
I ordered a potential wedding dress from Hebeos- an online retailer- so I of course thought I would be able to return the dress if I didn't like it or if it was too small. Not the case. Hebeos has a RIDICULOUS return policy where you can pretty much ONLY return damaged goods. That is called SCAMMING PEOPLE. Now I am out $200. Thanks for nothing.
Easy website to browse and easy checkout! Thank you!
Easy website to browse and easy checkout! Thank you!
I was very excited when I purchased a dress from the website but sadly when it arrived it didn't fit so I immediately contacted them and let them know requesting a refund. They gave me the run around for several days and said that I ordered the wrong size so they would not issue a refund and suggested I see a seamstress. That's a horrible way to treat your customers. I feel scammed stuck with a dress I can't do anything with. I'll never use them again
I got everything shipped pretty quickly and the material of the dress was good for the cost, but I would not do custom sizing again. I measured myself exactly and had said to add 3 inches to height for heels. Well, even without shoes on you can see my feet. Disappointed.
My dress was delivered with ink marks on it. Customer service replied quickly. Their original offer was not acceptable, however we were able to resolve the issue... the dress itself was nice for the price... the zipper is poor quality.
I ordered my gown and gave them my measurements, I recieved my gown fast and I did try on my gown and everything is perfect, it's Beautiful, they did a Awesome job, Thank you so much!
My dress I ordered is BEAUTIFUL! I received my order about 3 weeks later, no hassle. I just needed a few alterations but overall it fit with a little room too! The pictures on the site is not the actual dress you recieve, no, but they make it very similar! To see the actual dress they make, save the picture of the dress you want on the site and ask the customer service member to send you a picture of the actual one they make! I love Hebeos, thank you for making my dress perfect for my big day! I'll take pictures and post them after my wedding next Saturday!
I really had a great experience with you all my dress fit perfect and it looks just like the picture and I'm a plus size girl.
Website is easy to navigate. Ordering process was simple.
Website is easy to navigate. Ordering process was simple.
THIS COMPANY IS A SCAM! I PURCHASED MY WEDDING DRESS FROM THEM AND IT WAS NOT WHAT I ORDERED! THEY PROMOTE FALSE ADVERTISING! I WOULD NEVER EVER PURCHASE ANYTHING FROM THIS COMPANY EVER AGAIN! HOW DARE THEY TREAT PAYING CUSTOMERS LIKE THAT! LADIES, DO NOT PURCHASE ANYTHING FROM THIS WEBSITE! I POSTED MY REVIEW ON HERE LESS THAN 10 MINS AGO AND THE COMPANY DELETED MY POST! HOW DISGUSTING! I AM GOING TO REPORT THIS COMPANY! IF I COULD GIVE THEMA RATING OF A 0 I WOULD! DO NOT SUPPORT THIS COMPANY
I pick this dress for my wedding. It will be my third time so no white... great quality will take pictures and post in August 2021
Ordering is always easy with the custom measurements. Delivery was sooner than expected. Great quality for the price!
I've had a great experience. I need to get the dress altered a bit but overall I'm happy. Again, the staff is great with communication.
It was a little too small but that was probably my fault in choosing the aizing
Answer: Hi Alyssa, it is a legit site. We have sold thousands of dresses to our customers. HEBEOS Customer Reviews: https://www.hebeos.com/review/gallery/ HEBEOS YouTube Channel: https://www.youtube.com/c/Hebeos
Answer: A: Hi, please see our return policy on this page. https://www.hebeos.com/return-policy.html
Answer: Hi Linda, we are so sorry to hear that you did not enjoy your experience with us. We take these issues very seriously and would love to continue working with you to solve them. Please continue working with our customer service team, we hope to hear from you soon!
Answer: Yes. We have sold thousands of dresses to our customer service. HEBEOS Customer Reviews: https://www.hebeos.com/review/gallery/ HEBEOS YouTube Channel: https://www.youtube.com/c/Hebeos
Answer: Yes. The dress we ordered was horrible and had an awful musty odor to it. It honestly looked like a highschool sewing project. Not at all worth the money. They will not honor their return policy so just walk away.
Answer: Hi Liliana. Thanks for asking. We have sold thousands of dresses to our customers. Here are our customer reviews. https://www.hebeos.com/review/gallery/ Here are our videos. https://www.youtube.com/c/Hebeos Here is our size chart. https://www.hebeos.com/size-chart.html If you are concerned about the size, I suggest you choose the custom size which allows you to use your measurements.
Answer: Hi Billie. Sorry for the issue. Please provide your order number, we will check it. Email: [email protected]
Answer: Hi Quantaya. Yes. You will receive it before May 4th
Answer: Hi Jocelyn, your dress has been shipped. Please check your email to get the tracking information.
Answer: Hi Tay, Thanks for asking. Our factories are located in Singapore and Hong Kong. We have multiple local warehouses around the world.

