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Discover the latest Hebeos dresses, prom dresses, wedding dresses, bridesmaid, evening and shoes, enjoy the cheap discounted prices, we ship worldwide.
The company has garnered a mix of positive and negative feedback from customers. Many reviews highlight the beauty and quality of the dresses, with several customers expressing satisfaction with fit and design. However, significant concerns arise regarding customer service, particularly related to difficulties with returns and poor communication. Issues such as receiving incorrect items, unpleasant odors upon delivery, and inadequate support for returns have been frequently noted. Overall, while the product offerings appear to delight many, the company's customer service approach requires substantial improvement to enhance the overall shopping experience.
This summary is generated by AI, based on text from customer reviews
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This company sent me some cute flower girls baskets. But I also ordered a dress that looks like crap. The description said SATIN. It is an awful scratchy material. Looks like a hooker dress. So I contacted them 1 day after receiving dress for a refund voucher. They keep dragging it out asking me to send pictures not only of the dress but also of me IN the dress. I DONT like the dress. I never even put it on becasue its so ugly on the hanger. Still haven't got a refund. They are an AWFUL company. Don't order
It was great! The tailoring people reached out to make sure my custom size was accurate
Easy and wonderful. I knew exactly what I wanted and with the real life images for reviews I fell in love.
Excellent, like I said previously the dress is not as full as the picture but very beautiful and elegant.
It was good but I just thought the dress would be a darker green since I picked hunter
It took awhile to get here but once I received it, I was wowed that my dress looked exactly like the picture!
There needs to be more photos for the dresses.The site navigation has some problems when using it on a mobile device.
There needs to be more photos for the dresses.
Poor.
And really would like a refund minus the shipping
It was absolutely beautiful took at 3 weeks to be done and shipped pretty fast shipping.
I was a little hesitant at first after reading some reviews. Prom dress is very full dress and came in an 11x14 in bag and I thought it would be wrinkled but it wasn't. It was neatly folded and put in the bag. The color and material are great. The price was good too. I received my order when it was scheduled to get here. I was patient and waited about 4 days before I finally asked for tracking to give the amount of time needed to be processed. After that I would wait a few days before I would have to send another email asking for status but they promptly responded.
I ordered a bridesmaid dress that came a drastically different color than what was on the website. They wanted to debate with me that the color was correct and that it was the lighting and tried to act like they were doing me a favor by offering me $12 when I paid $117 and now have to buy another dress for a wedding in 3 weeks
I enjoyed shopping I hope the lovely website dress fit
I enjoyed shopping I hope the dress fit
Amazing great help and service! Thank you very much
So far customer service has been great about answering my questions. They reply within 24 hours & are really helpful
So far customer service has been great about answering my questions
Very easy to navigate but would not allow me to enter a promo code
Very easy to navigate but would not allow me to enter a promo code
Dresses are beautiful! Great price and lovely material.
Answer: Hi Alyssa, it is a legit site. We have sold thousands of dresses to our customers. HEBEOS Customer Reviews: https://www.hebeos.com/review/gallery/ HEBEOS YouTube Channel: https://www.youtube.com/c/Hebeos
Answer: A: Hi, please see our return policy on this page. https://www.hebeos.com/return-policy.html
Answer: Hi Linda, we are so sorry to hear that you did not enjoy your experience with us. We take these issues very seriously and would love to continue working with you to solve them. Please continue working with our customer service team, we hope to hear from you soon!
Answer: Yes. We have sold thousands of dresses to our customer service. HEBEOS Customer Reviews: https://www.hebeos.com/review/gallery/ HEBEOS YouTube Channel: https://www.youtube.com/c/Hebeos
Answer: Yes. The dress we ordered was horrible and had an awful musty odor to it. It honestly looked like a highschool sewing project. Not at all worth the money. They will not honor their return policy so just walk away.
Answer: Hi Liliana. Thanks for asking. We have sold thousands of dresses to our customers. Here are our customer reviews. https://www.hebeos.com/review/gallery/ Here are our videos. https://www.youtube.com/c/Hebeos Here is our size chart. https://www.hebeos.com/size-chart.html If you are concerned about the size, I suggest you choose the custom size which allows you to use your measurements.
Answer: Hi Billie. Sorry for the issue. Please provide your order number, we will check it. Email: [email protected]
Answer: Hi Quantaya. Yes. You will receive it before May 4th
Answer: Hi Jocelyn, your dress has been shipped. Please check your email to get the tracking information.
Answer: Hi Tay, Thanks for asking. Our factories are located in Singapore and Hong Kong. We have multiple local warehouses around the world.

