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Discover the latest Hebeos dresses, prom dresses, wedding dresses, bridesmaid, evening and shoes, enjoy the cheap discounted prices, we ship worldwide.
The company has garnered a mix of positive and negative feedback from customers. Many reviews highlight the beauty and quality of the dresses, with several customers expressing satisfaction with fit and design. However, significant concerns arise regarding customer service, particularly related to difficulties with returns and poor communication. Issues such as receiving incorrect items, unpleasant odors upon delivery, and inadequate support for returns have been frequently noted. Overall, while the product offerings appear to delight many, the company's customer service approach requires substantial improvement to enhance the overall shopping experience.
This summary is generated by AI, based on text from customer reviews
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Overall a great experience, great quality and fast shipping! I was hesitant to buy online but I'm so glad I did!
My experience was good but I paid for an expedite service and it took more time than it was expected to take.
Everything came in with the quality but it would be nice to have a more date specific delivery tracker as to when it should arrive so I'm not just guessing and hoping it didn't get lost
It came super fast and I'm in love! I was expecting a just okay dress but I'm in love. All of my friends love my dress too.
Not happy with the color. Not the same color as seen on the picture.
Very easy shopping! Great prices! Dress is beautiful!
Easy to navigate the website. Very easy ordering process. Love that each dress has a sizing chart so that you could determine the correct size to order. We didn't have time to take advantage of the custom tailoring but love the fact that you offer that feature.
Received my wedding dress and it was even more beautiful in person! I loved that it came inside too to ensure the fabric did not mess up. I was also surprised there was padding inside the breasts as well as a thick silky layer inside! My wedding will be in October outside so this should keep be semi warm!
I had a great experience ordering my dress, I had a few questions during the ordering process and they were quick to respond and very helpful!
The appliqués do not look like the picture, they are all white and are coming off in certain places. They are poorly applied. The dress color is darker that the picture. Not happy with this purchase. Requesting a refund.
Many options, good prices. I would like to se the dress changing the color as we select the color.
Many options, good prices. I would like to se the dress changing the color as we select the color.
Easy cheap and the dresses were beautiful. My neice who is the flower girl almost died from excitement when she saw her dress thank you Hebeos for making my wedding experience care free.
This was the first time to shop there. Do not think I will again
Not what we were expecting! Looks extremely cheap! The lining is longer than the dress and the material is cheaply made and feels rough!
It took over a month for my wedding dress to arrive and had to cancel my wedding because if it. But once the dress came it fit me to great and can't wait to wear it for my June 7 the wedding on the beach
I got this dress for my sisters wedding very pleased especially for the price. She looks beautiful in it.
Answer: Hi Alyssa, it is a legit site. We have sold thousands of dresses to our customers. HEBEOS Customer Reviews: https://www.hebeos.com/review/gallery/ HEBEOS YouTube Channel: https://www.youtube.com/c/Hebeos
Answer: A: Hi, please see our return policy on this page. https://www.hebeos.com/return-policy.html
Answer: Hi Linda, we are so sorry to hear that you did not enjoy your experience with us. We take these issues very seriously and would love to continue working with you to solve them. Please continue working with our customer service team, we hope to hear from you soon!
Answer: Yes. We have sold thousands of dresses to our customer service. HEBEOS Customer Reviews: https://www.hebeos.com/review/gallery/ HEBEOS YouTube Channel: https://www.youtube.com/c/Hebeos
Answer: Yes. The dress we ordered was horrible and had an awful musty odor to it. It honestly looked like a highschool sewing project. Not at all worth the money. They will not honor their return policy so just walk away.
Answer: Hi Liliana. Thanks for asking. We have sold thousands of dresses to our customers. Here are our customer reviews. https://www.hebeos.com/review/gallery/ Here are our videos. https://www.youtube.com/c/Hebeos Here is our size chart. https://www.hebeos.com/size-chart.html If you are concerned about the size, I suggest you choose the custom size which allows you to use your measurements.
Answer: Hi Billie. Sorry for the issue. Please provide your order number, we will check it. Email: [email protected]
Answer: Hi Quantaya. Yes. You will receive it before May 4th
Answer: Hi Jocelyn, your dress has been shipped. Please check your email to get the tracking information.
Answer: Hi Tay, Thanks for asking. Our factories are located in Singapore and Hong Kong. We have multiple local warehouses around the world.

