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Discover the latest Hebeos dresses, prom dresses, wedding dresses, bridesmaid, evening and shoes, enjoy the cheap discounted prices, we ship worldwide.
The company has garnered a mix of positive and negative feedback from customers. Many reviews highlight the beauty and quality of the dresses, with several customers expressing satisfaction with fit and design. However, significant concerns arise regarding customer service, particularly related to difficulties with returns and poor communication. Issues such as receiving incorrect items, unpleasant odors upon delivery, and inadequate support for returns have been frequently noted. Overall, while the product offerings appear to delight many, the company's customer service approach requires substantial improvement to enhance the overall shopping experience.
This summary is generated by AI, based on text from customer reviews
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Elegant dresses and fast shipping. I will most definitely use Hebeos again and I've already told all my friends and family
They didn't send my wedding dress and only sent the veil and lingerie so I tried to contact them but still to this day have not been sent a dress or my money back. This company ruin my day buy saying they were going to give a satisfactory outcome and never responded until weeks after my wedding.
Dress looked great hanging. But i tried it on and the bust is 3 sizes too big! The jacket fits but its uncomfortably tight! Skirt is way longer than my measurements as is the waist! I took it to a seamstress today and i hope she can fix it. The look is very different than the picture. Neckline lays very very different.
I put the color I would like in the notes but apparently I had another in the color In the color options because couldn't leave it blank. So when my order went in, instead of asking me which is the correct color they just picked one instead going with the one in the notes or even asking which one is correct. No one reached out to me and so I got a dress with the wrong color and they're not letting me exchange or even giving me my money back, so be careful when ordering from here. And they take 24 hours to respond to you through email.
For someone who cannot afford to buy an expensive dress from the store this site has amazing designs and affordable
The fit of shirts do not match the size chart.
Earrings break before you can even put them on.
I do not believe I will place any more orders
I bought 3 dresses and for one big trouble my life, I canceled them then, and they told me they would not return everything, that only 80% of the value lost more than $200, they still don't had processed my order, that's a fraud!
Quick and easy, shipped quicker than expected and love the dress I got!
Dress came and was a perfect fit! Absolutely beautiful! True to size!
The dress material was cheap and scratchy. It also smelled funny. It took longer than expected to deliver and it was not cheap considering the poor quality.
The dress was not the same as shown in the picture. Absolutely different. The material, color everything was just a mess. I don't recommend.
They worked with me, expedited my custom order, and got my dress to me on time!
I would warn anyone trying to purchase dresses from this company. The dresses were very cheaply made and then when we tried to return them is when we really ran in to problems. They refused to return the dresses without first me sending pictures of myself in them (WHAT?) and then gave me the complete runaround. They refused to return them and I pretty much wasted my money. Just be very aware.
Will buy again. Quick post, top as described. Very pretty. Recommend this company. Thank you.
13 emails and they have not given me a refund. Dresses are not as pictured or described. Really cheap material and poorly constructed. Two dresses I ordered were not even close to what was pictured. Customer service is terrible. They WILL NOT ACCEPT A RETURN even if you send pictures, measurement of incorrect sewing etc.
Not very good because i has ordered two of the same dress but in different sizes and they made me refund one and not even get to choose which size i wanted to refund.
I bought 5 tops that was on advertised on facebook, they looked good quality but when they arrived they looked cheap
Answer: Hi Alyssa, it is a legit site. We have sold thousands of dresses to our customers. HEBEOS Customer Reviews: https://www.hebeos.com/review/gallery/ HEBEOS YouTube Channel: https://www.youtube.com/c/Hebeos
Answer: A: Hi, please see our return policy on this page. https://www.hebeos.com/return-policy.html
Answer: Hi Linda, we are so sorry to hear that you did not enjoy your experience with us. We take these issues very seriously and would love to continue working with you to solve them. Please continue working with our customer service team, we hope to hear from you soon!
Answer: Yes. We have sold thousands of dresses to our customer service. HEBEOS Customer Reviews: https://www.hebeos.com/review/gallery/ HEBEOS YouTube Channel: https://www.youtube.com/c/Hebeos
Answer: Yes. The dress we ordered was horrible and had an awful musty odor to it. It honestly looked like a highschool sewing project. Not at all worth the money. They will not honor their return policy so just walk away.
Answer: Hi Liliana. Thanks for asking. We have sold thousands of dresses to our customers. Here are our customer reviews. https://www.hebeos.com/review/gallery/ Here are our videos. https://www.youtube.com/c/Hebeos Here is our size chart. https://www.hebeos.com/size-chart.html If you are concerned about the size, I suggest you choose the custom size which allows you to use your measurements.
Answer: Hi Billie. Sorry for the issue. Please provide your order number, we will check it. Email: [email protected]
Answer: Hi Quantaya. Yes. You will receive it before May 4th
Answer: Hi Jocelyn, your dress has been shipped. Please check your email to get the tracking information.
Answer: Hi Tay, Thanks for asking. Our factories are located in Singapore and Hong Kong. We have multiple local warehouses around the world.

