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Discover the latest Hebeos dresses, prom dresses, wedding dresses, bridesmaid, evening and shoes, enjoy the cheap discounted prices, we ship worldwide.
The company has garnered a mix of positive and negative feedback from customers. Many reviews highlight the beauty and quality of the dresses, with several customers expressing satisfaction with fit and design. However, significant concerns arise regarding customer service, particularly related to difficulties with returns and poor communication. Issues such as receiving incorrect items, unpleasant odors upon delivery, and inadequate support for returns have been frequently noted. Overall, while the product offerings appear to delight many, the company's customer service approach requires substantial improvement to enhance the overall shopping experience.
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Material is very poor, runs small, took 3 weeks to receive, completely unsatisfied with quality
From the process of viewing the dress online to checking out it was easy to use. However product was different than what I thought and I was unsatisfied with it
It's absolutely stunning It's comfortable and looks just like the picture. I will be ordering again in the future. I highly recommend this site for prom dresses and any other formal events.
I ordered and received within the same month! Driver made sure I had my package in hand before leaving. Quality made, beautiful color (adjusted size, I bought by size not measurements) afraid it would take a long time to get here.
When I first saw this dress, I immediately fell in love with it. I cannot wait to use all of the options. I will be wearing this dress several times!
Communication with company good until I asked to return item.
Not very happy that I spent $160.00 on a dress that was not altered correctly and does not match the description details listed.
Easy, slight shipping delay, dress fit great. Price was great compared to shopping around.
I ordered 2 items from Hebeos a month ago, and they kept my money and never send me my orders. Don't buy from Hebeos is a scam.
Wrong color and size and I would like a refund my experience was horrible due to this being my first time shopping with this site
This company takes a very long time to get things to you. I purchased Swatches, and they didn't come until 2 months later. The tracking links did not work either.
Yes, this is a scam I think it is why I am reaching about HEBEOS I hear people it's not it's real it could be. I don't know I found this video saying she got her dream dress https://shrinke.me/3gLg8rZt
This dress is everything. It's so pretty,, i could've ask for everything better. It's everything i wanted and more. I recommend this dress for prom or any special occasion. You will feel so pretty in it.
I was promised a 2 week delivery it's been almost a month. I get no updates, They ship from India so you will be waiting forever. This was going to be my wedding dress I will mever shop here again and I hope they close down.
As frist, I think it isn't good frabic or look cheap. But, awwww so amazing, very pretty, every single thing on dress is fantasic.
I am a standard size and this dress purchased did NOT fit at all. Tags still on. Original packaging. I contacted customer service, I provided pictures of the dress showing that all tags in place and still in all original packaging- asking for a refund and return shipping label - I was told NO and that they would give a 10% discount for me to find an alterations person to help make the dress fit. Unacceptable policy and answer since it can't be altered. A company that can't stand behind product and even offer a refund or even a credit- something- is not a company to trust. FRUSTRATED! I hope this is a warning for others. Be cautious.
The zipper not straight on the tank top. The lace dress could hardly go over her head and not up her legs. The jacket material is not as shown in the picture which creates too much pleating and the arms are too tight. Hope I can get a refund. Really bad product!
I have had the worst experience ever with Hebeos. Don't buy it's a scam. Customer service is a joke and not helpful. Save your money and go to legit store.
Answer: Hi Alyssa, it is a legit site. We have sold thousands of dresses to our customers. HEBEOS Customer Reviews: https://www.hebeos.com/review/gallery/ HEBEOS YouTube Channel: https://www.youtube.com/c/Hebeos
Answer: A: Hi, please see our return policy on this page. https://www.hebeos.com/return-policy.html
Answer: Hi Linda, we are so sorry to hear that you did not enjoy your experience with us. We take these issues very seriously and would love to continue working with you to solve them. Please continue working with our customer service team, we hope to hear from you soon!
Answer: Yes. We have sold thousands of dresses to our customer service. HEBEOS Customer Reviews: https://www.hebeos.com/review/gallery/ HEBEOS YouTube Channel: https://www.youtube.com/c/Hebeos
Answer: Yes. The dress we ordered was horrible and had an awful musty odor to it. It honestly looked like a highschool sewing project. Not at all worth the money. They will not honor their return policy so just walk away.
Answer: Hi Liliana. Thanks for asking. We have sold thousands of dresses to our customers. Here are our customer reviews. https://www.hebeos.com/review/gallery/ Here are our videos. https://www.youtube.com/c/Hebeos Here is our size chart. https://www.hebeos.com/size-chart.html If you are concerned about the size, I suggest you choose the custom size which allows you to use your measurements.
Answer: Hi Billie. Sorry for the issue. Please provide your order number, we will check it. Email: [email protected]
Answer: Hi Quantaya. Yes. You will receive it before May 4th
Answer: Hi Jocelyn, your dress has been shipped. Please check your email to get the tracking information.
Answer: Hi Tay, Thanks for asking. Our factories are located in Singapore and Hong Kong. We have multiple local warehouses around the world.

