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Discover the latest Hebeos dresses, prom dresses, wedding dresses, bridesmaid, evening and shoes, enjoy the cheap discounted prices, we ship worldwide.
The company has garnered a mix of positive and negative feedback from customers. Many reviews highlight the beauty and quality of the dresses, with several customers expressing satisfaction with fit and design. However, significant concerns arise regarding customer service, particularly related to difficulties with returns and poor communication. Issues such as receiving incorrect items, unpleasant odors upon delivery, and inadequate support for returns have been frequently noted. Overall, while the product offerings appear to delight many, the company's customer service approach requires substantial improvement to enhance the overall shopping experience.
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If you are looking to purchase a dress from here DO NOT do it! According to their size chart I sent in my measurements however, what I got was not what I wanted. The dress looked cheaply made and the dress was too small. My bust, hip, and waist measurements were all wrong. I contacted them about a refund and was told I couldn't. That because it's hand stitched that's not possible, but their website mentions easy returns. DO NOT trust that, there are no returns with these people. I was told they can do a 10% refund and if I wanted to send it back not only would I have to pay for shipping, but a 20% restocking fee. You have to argue with these people and demand a decent refund. It's frustrating and stressful. Please shop elsewhere. I ended up going to Amazon for my bridesmaid dress and it's way better and much less expensive than what I paid for with this place.
Exactamente lo q esperaba. Wuuuuuuau color tela medidas...
Easy and delivered on time. Didn't like the product it didn't look like the picture, skirt was too thick f material and layers didn't flow. Had to buy a last minute prom dress for my daughter.
Easy we sure do love you and thanks again for reaching time with us
Everything was rather easy to navigate and the functions are good!
If it does fit, they wil not refund you! Do NOT BUY! All lies! Do NOT BUY! The color was not red and it was as toooooo small, two sizes too small
The tracking page on the hebeos site isn't really up to date but the shipping was quick and fast and the customer service was great whenever I had a question.
It was quick and easy to check out process. I got n email telling me how soon I would get the dress. I love that the company was in contact with me from the first moment II bought the dress.
I was a little nervous about placing this order. Just based on time constraints and not knowing what to expect, however I will say that we received the dress on time and the fit was perfect (we sent in measurements)
Love the color options. Dress came in a timely manner
Dress is well made, but unfortunately these types of dresses should be tried on before purchase. I would not buy another dress here.
Gorgeous. It fits perfect and I enjoy the way it makes me feel in the dress.
If you have an issue with your purchase, even if it's on their end, they will tell you to have it altered and offer a small refund. My dress was too small, so altering wasn't an option. It took me 16 days of 3am emails to finally get my full refund.
Fast delivery and more! Don't hesitate in ordering dresses from here they are amazing and so beautiful…
I love the gown I selected for my daughter's wedding. I love the way it feels and flows. Only one concern is the boning in the bodice is too clunky. I had to spend a significant amount of money paying a seamstress to adjust the bodice, which increased the overall price of the gown, of course, but it was worth it.
My dress was so pretty and the material was good. It fit me like a gloce
It is PERFECT! Just what I wanted... it's a bit big but that's okay not an issue! It's even prettier in person! I'm excited for my perfect day!
It arrived but looks nothing like the display. Does not fit and sequin falls off
Answer: Hi Alyssa, it is a legit site. We have sold thousands of dresses to our customers. HEBEOS Customer Reviews: https://www.hebeos.com/review/gallery/ HEBEOS YouTube Channel: https://www.youtube.com/c/Hebeos
Answer: A: Hi, please see our return policy on this page. https://www.hebeos.com/return-policy.html
Answer: Hi Linda, we are so sorry to hear that you did not enjoy your experience with us. We take these issues very seriously and would love to continue working with you to solve them. Please continue working with our customer service team, we hope to hear from you soon!
Answer: Yes. We have sold thousands of dresses to our customer service. HEBEOS Customer Reviews: https://www.hebeos.com/review/gallery/ HEBEOS YouTube Channel: https://www.youtube.com/c/Hebeos
Answer: Yes. The dress we ordered was horrible and had an awful musty odor to it. It honestly looked like a highschool sewing project. Not at all worth the money. They will not honor their return policy so just walk away.
Answer: Hi Liliana. Thanks for asking. We have sold thousands of dresses to our customers. Here are our customer reviews. https://www.hebeos.com/review/gallery/ Here are our videos. https://www.youtube.com/c/Hebeos Here is our size chart. https://www.hebeos.com/size-chart.html If you are concerned about the size, I suggest you choose the custom size which allows you to use your measurements.
Answer: Hi Billie. Sorry for the issue. Please provide your order number, we will check it. Email: [email protected]
Answer: Hi Quantaya. Yes. You will receive it before May 4th
Answer: Hi Jocelyn, your dress has been shipped. Please check your email to get the tracking information.
Answer: Hi Tay, Thanks for asking. Our factories are located in Singapore and Hong Kong. We have multiple local warehouses around the world.

