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Discover the latest Hebeos dresses, prom dresses, wedding dresses, bridesmaid, evening and shoes, enjoy the cheap discounted prices, we ship worldwide.
The company has garnered a mix of positive and negative feedback from customers. Many reviews highlight the beauty and quality of the dresses, with several customers expressing satisfaction with fit and design. However, significant concerns arise regarding customer service, particularly related to difficulties with returns and poor communication. Issues such as receiving incorrect items, unpleasant odors upon delivery, and inadequate support for returns have been frequently noted. Overall, while the product offerings appear to delight many, the company's customer service approach requires substantial improvement to enhance the overall shopping experience.
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Scared at first because online clothesshopping is sketchy for me, But everything was great and everything we hoped for.
Everything was smooth and quick! I needed this dress fast since the one I originally ordered was canceled, I will be ordering from here again for sure.
If you are thinking about purchasing from this company don't. They have horrible customer service and the won't accept returns. I ordered a dress from them and it's too small. They have different people email you. One person asked if I could find a tailor to fix the dress. The policy says custom dresses can't be returned, which I understand but I ordered a regular size dress. I don't understand why they won't let me return it. They are a complete fraud and scam.
After purchasing my daughters prom dress from this company. Upon receiving the dress it did not look like the one we ordered. I tried to get some sort of Customerservice from this company but all they wanted to do was to give me 10% then 20% then 30% refund which I didn't access. I reported them tge tge international consumers affairs and that's when they decided to give me 100% refund. I spent $216 Canadian plus $73 to expedite the package plus $33 duty. I had to return the dress to New York for $67. Their 100% refund worked out to be $183 CAD. This dress cost more money and headache that it was worth. Please avoid this company if you do not want to be disappointed or stressed out.
The site is not a scam, and you'll have to get the dress altered. Order a size up.
I loved that there were many different styles of dresses to choose from and there were so many options.
. I liked the dress and the customer service was fast
The dress was beautifully made with the appropriately priced fabrics.
The order was made smoothly online and items were as described. Package arrived 2 days earlier than expected. Overall very pleased.
I was nervous to shop online for a last minute dress option for my daughter prom dress because I was sure if the dress would look exactly like the picture or if it would even arrive on time, but it did! The material was perfect, the shipping and delivery process was just as stated. Definitely ordering more dresses
If I could give 0 stars I would! I was sized@ 2 different stores and this dress was waaay too small
Great product, fast delivery. I will order from them again.
Experience with great package got here sooner than I expected great communication where I got a response within 24 hours from when I sent my measurement of confirmation
I ordered a prom dress from here. I ordered express shipping and the dress came really quick. It looked exactly as the picture and fit perfectly. They never sent my tracking number. But after I emailed them, they sent me it. And the response was quick.
Honestly I was scared. There were mixed reviews online and I was cutting it pretty close to the event date. We went for it! Everything turned out amazing. I would say to plan ahead and give it a try!
Everything was nice and easy far as shopping experience
I was a little disappointed with the way the dress fitted my daughter. The measurements were very much off especially in the mermaid tail area
Answer: Hi Alyssa, it is a legit site. We have sold thousands of dresses to our customers. HEBEOS Customer Reviews: https://www.hebeos.com/review/gallery/ HEBEOS YouTube Channel: https://www.youtube.com/c/Hebeos
Answer: A: Hi, please see our return policy on this page. https://www.hebeos.com/return-policy.html
Answer: Hi Linda, we are so sorry to hear that you did not enjoy your experience with us. We take these issues very seriously and would love to continue working with you to solve them. Please continue working with our customer service team, we hope to hear from you soon!
Answer: Yes. We have sold thousands of dresses to our customer service. HEBEOS Customer Reviews: https://www.hebeos.com/review/gallery/ HEBEOS YouTube Channel: https://www.youtube.com/c/Hebeos
Answer: Yes. The dress we ordered was horrible and had an awful musty odor to it. It honestly looked like a highschool sewing project. Not at all worth the money. They will not honor their return policy so just walk away.
Answer: Hi Liliana. Thanks for asking. We have sold thousands of dresses to our customers. Here are our customer reviews. https://www.hebeos.com/review/gallery/ Here are our videos. https://www.youtube.com/c/Hebeos Here is our size chart. https://www.hebeos.com/size-chart.html If you are concerned about the size, I suggest you choose the custom size which allows you to use your measurements.
Answer: Hi Billie. Sorry for the issue. Please provide your order number, we will check it. Email: [email protected]
Answer: Hi Quantaya. Yes. You will receive it before May 4th
Answer: Hi Jocelyn, your dress has been shipped. Please check your email to get the tracking information.
Answer: Hi Tay, Thanks for asking. Our factories are located in Singapore and Hong Kong. We have multiple local warehouses around the world.

