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Discover the latest Hebeos dresses, prom dresses, wedding dresses, bridesmaid, evening and shoes, enjoy the cheap discounted prices, we ship worldwide.
The company has garnered a mix of positive and negative feedback from customers. Many reviews highlight the beauty and quality of the dresses, with several customers expressing satisfaction with fit and design. However, significant concerns arise regarding customer service, particularly related to difficulties with returns and poor communication. Issues such as receiving incorrect items, unpleasant odors upon delivery, and inadequate support for returns have been frequently noted. Overall, while the product offerings appear to delight many, the company's customer service approach requires substantial improvement to enhance the overall shopping experience.
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Extremely satisfied with ALL aspects of the purchase -easy order, quick replies to questions, custom order completed in 2 weeks. I live in the USA and anticipated poor quality, and long wait for shipping from China. I was wrong. I am very pleased with the High Quality of materials in the dress and the workmanship on the lace. Everything was delivered on time as estimated on the site.
Dress, customer service, & return policy. Not satisfied with the product. They told me I would not receive taxes or shipping cost and they will only return 8% of my money back. And for exchanges I have to buy another dress.
I was a bit skeptical about ordering from this website at first. I was scared because I wasn't sure if the dress would look exactly like the picture or if it would even arrive on time, but it did! The dress looked identical to the picture and was so pretty, the shipping and delivery process was just as stated. Definitely ordering more again
My first time ordering and i loved the dress so i will continue to order dresses from you.
I ordered two wedding dresses (ceremony and reception) to be rushed to me. The material is good quality but the make is HORRIBLE. The bra inserts are these little round white circles that don't even cover the entirety of the bodice so you have this white circles showing up on your boobs. And hebeos will NOT honor their commitment to a full refund of the dress looks like crap. I event sent pictures as proof of how badly made they both are. Their response? Take it to a local tailor and pay to have it fixed and they'll give me 10%. Seriously? This site is a total scam. But what else would you expect from China….
I would like that when you click on the color the dress appears in that color to get a better view of how it would look.
The gown is gorgeous and affordable. The delivery was on time.
The people are courteous and friendly.
Very easy to use and the delivery was timely. Overall very good experience and would use again.
The ordering process was very simple. My dress was a custom order and I have never had to fit myself for a dress before. The link your website has to show and explain how to fit yourself is very helpful!
I ordered this dress in black. I was so excited to get it, then when I got it in the mail I immediately tried it on. Way to big even though I gave my measurements. It also has a train, the embellishments are black not silver. It was like I got two different dresses in one. Now I'm in a panic to find another dress for my daughter's wedding.
Looks just like the picture and the delivery was great
Answer: Hi Alyssa, it is a legit site. We have sold thousands of dresses to our customers. HEBEOS Customer Reviews: https://www.hebeos.com/review/gallery/ HEBEOS YouTube Channel: https://www.youtube.com/c/Hebeos
Answer: A: Hi, please see our return policy on this page. https://www.hebeos.com/return-policy.html
Answer: Hi Linda, we are so sorry to hear that you did not enjoy your experience with us. We take these issues very seriously and would love to continue working with you to solve them. Please continue working with our customer service team, we hope to hear from you soon!
Answer: Yes. We have sold thousands of dresses to our customer service. HEBEOS Customer Reviews: https://www.hebeos.com/review/gallery/ HEBEOS YouTube Channel: https://www.youtube.com/c/Hebeos
Answer: Yes. The dress we ordered was horrible and had an awful musty odor to it. It honestly looked like a highschool sewing project. Not at all worth the money. They will not honor their return policy so just walk away.
Answer: Hi Liliana. Thanks for asking. We have sold thousands of dresses to our customers. Here are our customer reviews. https://www.hebeos.com/review/gallery/ Here are our videos. https://www.youtube.com/c/Hebeos Here is our size chart. https://www.hebeos.com/size-chart.html If you are concerned about the size, I suggest you choose the custom size which allows you to use your measurements.
Answer: Hi Billie. Sorry for the issue. Please provide your order number, we will check it. Email: [email protected]
Answer: Hi Quantaya. Yes. You will receive it before May 4th
Answer: Hi Jocelyn, your dress has been shipped. Please check your email to get the tracking information.
Answer: Hi Tay, Thanks for asking. Our factories are located in Singapore and Hong Kong. We have multiple local warehouses around the world.

