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Discover the latest Hebeos dresses, prom dresses, wedding dresses, bridesmaid, evening and shoes, enjoy the cheap discounted prices, we ship worldwide.
The company has garnered a mix of positive and negative feedback from customers. Many reviews highlight the beauty and quality of the dresses, with several customers expressing satisfaction with fit and design. However, significant concerns arise regarding customer service, particularly related to difficulties with returns and poor communication. Issues such as receiving incorrect items, unpleasant odors upon delivery, and inadequate support for returns have been frequently noted. Overall, while the product offerings appear to delight many, the company's customer service approach requires substantial improvement to enhance the overall shopping experience.
This summary is generated by AI, based on text from customer reviews
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I appreciated reading reviews from other brides when I had found dresses that I liked. It was really convenient to read reviews that were directly related to the specific dresses I liked. The tailoring process took more than 2 weeks, unfortunately. I had paid for expedited shipping, which is what I got, because the package arrived quickly after I was informed that the package had been sent off.
Great company, great quality products as well thank you for a quick delivery. I was pleased with the dress
There are many different styles to pick from. The problem is seeing them all in the colors shown as available for the dresses!
I ordered flowers for me wedding when they arrived they looked like they had been ran over by a truck, shipped in a plastic bag and were completely unusable! The order was $300 and they offered me $15 back as compensation. We went back and forth and the final resolve was I could send them back and they would assess them. Me paying $50 in shipping and then being offered $50 back for my return.
Terrible to work with and my recommendation is to never by flowers from them - not anything like what they look like on the site!
They say you can return something in the first seven days. You have to send an email and a picture as to why the return. Then they barter with you as to why you should keep it. Then they only give a partial refund and your shipping it back to them almost equals that refund. My advice is to never purchase from this company.
THE DELIVERY WAS ON TIME, A BEAUTIFUL, ELEGANT AND YOUTHFUL DRESS, BUT... DESPITE HAVING GIVEN THE CORRECT MEASUREMENTS, YOU HAVE TO FIX THE ZIPER BECAUSE IT DOESN'T CLOSE AND PUT UP THE STRAPS A LITTLE.
OUTSIDE OF THOSE LITTLE DETAILS, THE DRESS IS VERY WELL MADE AND BEAUTIFUL.
WHEN IT IS USED, I WILL PUT THE PHOTOGRAPH.
THANK YOU
It was easy to order but that's it! I will never order from them again! False Advertisement!
Expectations met, I received a high quality dress in a quick time
Dress is still beautiful just disappointed in custom fitting
The return process is a little taxing. Once I found the email address, bc there isn't a direct link for returns, I took pictures like suggested and explained that it just didn't fit and I would like a refund. I attached the photos to the email and now it's back and forth of them saying they didn't get the pics. I just trying to get it returned within the allotted time frame to ensure my full refund. I'm getting the run around. Uuggh
Im happy with the dress I ordered, good quality and very beautiful plus fast shipping.
Hebeos was very prompt on sending out the dresses. They arrived sooner than expected. They dresses are nice but they are heavy dresses. I'd also prefer to have the zippers in the back and not on the side
I did not like how the dress looked on me. I was only able to get 20% of my money back. I tried it one time. Many of my friends have ordered dresses from other companies and they got a full refund back. I am very frustrated
This has been a horrible experience. I'm still trying to get a refund. I ordered them because it said refundable they are not refunding my money. They say they will
Only give me 10% not
A full refund total rip-off
Why does it take so much bull $#*! to get my order correct
Answer: Hi Alyssa, it is a legit site. We have sold thousands of dresses to our customers. HEBEOS Customer Reviews: https://www.hebeos.com/review/gallery/ HEBEOS YouTube Channel: https://www.youtube.com/c/Hebeos
Answer: A: Hi, please see our return policy on this page. https://www.hebeos.com/return-policy.html
Answer: Hi Linda, we are so sorry to hear that you did not enjoy your experience with us. We take these issues very seriously and would love to continue working with you to solve them. Please continue working with our customer service team, we hope to hear from you soon!
Answer: Yes. We have sold thousands of dresses to our customer service. HEBEOS Customer Reviews: https://www.hebeos.com/review/gallery/ HEBEOS YouTube Channel: https://www.youtube.com/c/Hebeos
Answer: Yes. The dress we ordered was horrible and had an awful musty odor to it. It honestly looked like a highschool sewing project. Not at all worth the money. They will not honor their return policy so just walk away.
Answer: Hi Liliana. Thanks for asking. We have sold thousands of dresses to our customers. Here are our customer reviews. https://www.hebeos.com/review/gallery/ Here are our videos. https://www.youtube.com/c/Hebeos Here is our size chart. https://www.hebeos.com/size-chart.html If you are concerned about the size, I suggest you choose the custom size which allows you to use your measurements.
Answer: Hi Billie. Sorry for the issue. Please provide your order number, we will check it. Email: [email protected]
Answer: Hi Quantaya. Yes. You will receive it before May 4th
Answer: Hi Jocelyn, your dress has been shipped. Please check your email to get the tracking information.
Answer: Hi Tay, Thanks for asking. Our factories are located in Singapore and Hong Kong. We have multiple local warehouses around the world.

