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Hebeos

3.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Discover the latest Hebeos dresses, prom dresses, wedding dresses, bridesmaid, evening and shoes, enjoy the cheap discounted prices, we ship worldwide.


hebeos.com
Rickmansworth, England, United Kingdom
+736
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Hebeos Reviews Summary

The company has garnered a mix of positive and negative feedback from customers. Many reviews highlight the beauty and quality of the dresses, with several customers expressing satisfaction with fit and design. However, significant concerns arise regarding customer service, particularly related to difficulties with returns and poor communication. Issues such as receiving incorrect items, unpleasant odors upon delivery, and inadequate support for returns have been frequently noted. Overall, while the product offerings appear to delight many, the company's customer service approach requires substantial improvement to enhance the overall shopping experience.

This summary is generated by AI, based on text from customer reviews

quality
3,959
This company does not typically respond to reviews

Instant Feedback

11,327 reviews

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Texas
1 review
0 helpful votes
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Beautiful Dress
January 10, 2025

The dress was beautiful and looked like the picture on the website. I was worried about the color, but it came in the correct color.

Date of experience: December 31, 2024
Georgia
1 review
0 helpful votes
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Formal dress
January 9, 2025

The dress is lovely but the sleeves look cheap and will have to be altered

Date of experience: December 30, 2024
North Carolina
1 review
0 helpful votes
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My dress was tailored to perfection, excellent material and quality.

Date of experience: December 27, 2024
Ohio
1 review
1 helpful vote
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I had to order 2 dresses with your site and the second dress smelled like fish! Unhappy with the way the dress is shipped and balled up, only to take it out and it smells like it was rolled up in FISH! THANK GOD, I have time to air this dress out!

Date of experience: December 26, 2024
Texas
1 review
0 helpful votes
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The Perfect Dress
January 4, 2025

Lovely dress, MANY COMPLIMENTS😍🥰🥰 The dress was well made I bought size 16 needed to alter the bust. This dress is couture for those looking for simple elegance this is the dress!

Date of experience: December 25, 2024
North Carolina
1 review
0 helpful votes
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My dress had some errors
January 2, 2025

My dress had loose stitching. The design was falling apart. And the dress arrived with some brown spots on it. Its obvious as the dress is white

Date of experience: December 23, 2024
Idaho
1 review
0 helpful votes
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We don't like the dress at all.
January 1, 2025

We were disappointed with the dress. The shipping was on time.

Date of experience: December 22, 2024
Florida
1 review
0 helpful votes
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Beautiful Dress
December 31, 2024

Great experience. Met and exceeded my expectations. The dress fit perfect. I used the custom adjustments and did not have to adjust anything.

Date of experience: January 10, 2025
Idaho
1 review
0 helpful votes
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Accurate description
December 29, 2024

Size guide was off a bit, but quality was nice. No complaints

Date of experience: December 19, 2024
Illinois
1 review
0 helpful votes
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Not good so disappointed I don't think good to be choose it for big day

Date of experience: December 18, 2024
Florida
1 review
0 helpful votes
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Great
December 27, 2024

Communicated very well no issues would recommend a size down but no issues

Date of experience: December 17, 2024
Illinois
1 review
0 helpful votes
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Not the right color and crazy long
December 26, 2024

Dress was mailed a color that was not shown in the photo and its got a long train that isnt shown in the photo they are promoting. Also, customer service sucks and they dont send you a return label and they want you to mail the dress back to China?! They are wrong on so many levels!

Date of experience: December 15, 2024
Florida
1 review
0 helpful votes
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White beaded dress
December 26, 2024

Love the dress and got it quickly! Fits great and flows nicely

Date of experience: December 15, 2024
Nevada
1 review
0 helpful votes
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The full experience was great! I had put in the wrong address at first, and I didn't realize until they shipped it off! They were super kind and QUICK they changed the address immediately and I was able to get my beautiful dress! It was even cuter than expected!

Date of experience: December 14, 2024
Oregon
1 review
0 helpful votes
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Beautiful
December 22, 2024

Yal had lots of gorgeous dresses but I was looking for the perfect one for my wedding and it was hard to choose but I found the one I wanted

Date of experience: December 12, 2024
Georgia
1 review
1 helpful vote
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Pleasantly surprised
December 19, 2024

I love that there was so many options. Once I received my dress it fit beautifully. I will definitely purchase again for special occasions in the future.

Date of experience: December 5, 2024
Minnesota
1 review
0 helpful votes
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True to size chart
December 17, 2024

I made sure to check the size chart and got a great fitting dress. Wish there were more pictures of the dress on the website.

Date of experience: December 7, 2024
Alabama
1 review
0 helpful votes
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I emailed the company several times about the the dress order. Never recieved email back. Dress was such poor quality. Another dress had to be purchased.

Date of experience: December 6, 2024
Michigan
1 review
0 helpful votes
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Beautiful dress! Fits well. Grateful! Easy buying experience.

Date of experience: December 5, 2024
South Carolina
1 review
0 helpful votes
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Very nice dress
December 12, 2024

The dress is very nice and accurate to color, fits accurately to the sizes on description.

Date of experience: November 28, 2024