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Discover the latest Hebeos dresses, prom dresses, wedding dresses, bridesmaid, evening and shoes, enjoy the cheap discounted prices, we ship worldwide.
The company has garnered a mix of positive and negative feedback from customers. Many reviews highlight the beauty and quality of the dresses, with several customers expressing satisfaction with fit and design. However, significant concerns arise regarding customer service, particularly related to difficulties with returns and poor communication. Issues such as receiving incorrect items, unpleasant odors upon delivery, and inadequate support for returns have been frequently noted. Overall, while the product offerings appear to delight many, the company's customer service approach requires substantial improvement to enhance the overall shopping experience.
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Lovely selection of dresses! Easy to find exactly what you want and plenty of reviews to help you feel secure in your choice.
It was good I was very satisfied, it took too long to get to me
Does not fit. The dress is 2-3 sizes too small. I had to buy another dress locally at the last minute. I am extremely disappointed and lost my money.
They have a big amount of beautiful dresses to pick from
It was a great experience, I received my dress in a timely manner, the quality of it is great, I love it‼
Do not by from this company unless you know you will be keeping the dress. There is basically no return policy. I even asked about canceling the order and it had already been shipped, so I was told to wait until I received it and then ask for a return. I did just that and then was denied a return.
The return policy they have advertised is nothing but a lie. I bought a dress and told them it doesn't fit and they made me take a picture of myself. So I did and then I was told to take it to a tailor. My dress had no alterations. I strongly suggest you do not buy from them.
Dress has a blue hue on the fabric. Dresses appeared gorgeous on screen. Pray the same as it arrives.
Expedited delivery great timing, great product, not disappointed
What a horrible experience. Please read others experience with returns. These are knockoff dresses that told me that they custom make, which I called them out on. They try and negotiate % if you try and return new items, they have so many different managers you'd think they are Amazon. Avoid at all costs!
Fast arrival. Great product quality. I would recommend this website and company.
Dress did not fit. Asked about sizing before I ordered now they will not return my money. Do not buy
I had a very easy time with Hebeos. Easy to order and it came when they said it would. I emailed them for a tracking number and they got back to me right away.
We received our dress 2 day prior to the date on the tracking order which we were pleased with. We were getting concerned about getting the dress on time so I contacted HEBIOS via e-mail and they got back to me stating they would get the dress shipped out right away. The quality of the dress is great, and it fit exactly as needed. We used the measurements proved to order the correct size. The color is gorgeous and we are overall very pleased with this purchase.
Easy shopping, customer service is a little not user friendly( just hard to get to), and the return process is awful.
I ordered three dresses and I wanted to return one. It didn't fit my long torso. I sent pictures and they told me to get a trailer to fix. My dresses had already shipped late when I paid for expedited shipping (they didn't refund). Lulu's has great customer support and no hassle returns. I will NEVER buy from Hebeos again.
Had to reorder and repay for a dress because the company wouldn't refund me or send a replacement dress after they gave me a false tracking number and never actually shipped it despite taking my money for it. When the second dress finally came, each of our dresses were different shades of pink instead of all being the pearl pink color that we ordered as a group.
Had to reorder and repay for a dress because the company wouldn't refund me or send a replacement dress after they gave me a false tracking number and never actually shipped it despite taking my money for it.
Answer: Hi Alyssa, it is a legit site. We have sold thousands of dresses to our customers. HEBEOS Customer Reviews: https://www.hebeos.com/review/gallery/ HEBEOS YouTube Channel: https://www.youtube.com/c/Hebeos
Answer: A: Hi, please see our return policy on this page. https://www.hebeos.com/return-policy.html
Answer: Hi Linda, we are so sorry to hear that you did not enjoy your experience with us. We take these issues very seriously and would love to continue working with you to solve them. Please continue working with our customer service team, we hope to hear from you soon!
Answer: Yes. We have sold thousands of dresses to our customer service. HEBEOS Customer Reviews: https://www.hebeos.com/review/gallery/ HEBEOS YouTube Channel: https://www.youtube.com/c/Hebeos
Answer: Yes. The dress we ordered was horrible and had an awful musty odor to it. It honestly looked like a highschool sewing project. Not at all worth the money. They will not honor their return policy so just walk away.
Answer: Hi Liliana. Thanks for asking. We have sold thousands of dresses to our customers. Here are our customer reviews. https://www.hebeos.com/review/gallery/ Here are our videos. https://www.youtube.com/c/Hebeos Here is our size chart. https://www.hebeos.com/size-chart.html If you are concerned about the size, I suggest you choose the custom size which allows you to use your measurements.
Answer: Hi Billie. Sorry for the issue. Please provide your order number, we will check it. Email: [email protected]
Answer: Hi Quantaya. Yes. You will receive it before May 4th
Answer: Hi Jocelyn, your dress has been shipped. Please check your email to get the tracking information.
Answer: Hi Tay, Thanks for asking. Our factories are located in Singapore and Hong Kong. We have multiple local warehouses around the world.

