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Discover the latest Hebeos dresses, prom dresses, wedding dresses, bridesmaid, evening and shoes, enjoy the cheap discounted prices, we ship worldwide.
The company has garnered a mix of positive and negative feedback from customers. Many reviews highlight the beauty and quality of the dresses, with several customers expressing satisfaction with fit and design. However, significant concerns arise regarding customer service, particularly related to difficulties with returns and poor communication. Issues such as receiving incorrect items, unpleasant odors upon delivery, and inadequate support for returns have been frequently noted. Overall, while the product offerings appear to delight many, the company's customer service approach requires substantial improvement to enhance the overall shopping experience.
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The dress is too big in some parts and too tight in others
I need to return the dress it is too small. How do I go about this?
The quality is amazing! The service was so fast too! I received my order in 18 days! I did my custom measurements so i expected a longer wait! It fits perfectly! The details are beautiful! Take the chance and buy the dress! You won't regret it!
Website is easy to navigate and dress arrived Earlier than expected.
The dress is really pretty, just too big. I went by the measurement guidelines, but I will have to have it altered.
I fell in love with this beautiful gown. I wanted to have a Anniversary vow renewal. I couldn't get this gown out of my head. I ordered the dress and I was a little bit skeptical but I needed this dress. I was sent an email from them saying please send us your Measurements and I started to get a little afraid but I sent them those. I was told that I would receive my wedding dress on September 20, I started to get nervous but in true to their word on the 19 th of September I received the most gorgeous wedding dress that I have laid my eyes on… Thank you Hebeos for such a gorgeous gown and making me a very happy lady!
Easy! Looks like the photo! Shopping made easy. Homecoming dresses are for JR sizes mostly and not everyone is built to fit those those sizes. So many dresses so many options.
I had no issues. Ordering is easy and the items arrived quickly. The personal modifications I needed to my dress may not be needed for everyone. Thank you!
Easy! Quick! Efficient! I had a great experience shopping with Hebeos.
Customer service was amazing, I'm happy I chose to get my wedding dress from here
I'm not the only person in the bridal party who received the same. White threading to sew a champagne dress is ridiculous and the measurement it's like you guys just took my measurement and made a basic 18 size dress. I didn't choose that size because I'm not that size. My DDD Breasts need 2 more DDs to fit inside the dress I received
I ordered a dress from them, received a stinky raggy dress. Tried returning it and they refuse to refund. It's even months of going back and forth and they don't respond, they just give one word answers you go absolutely no where with them. I've lost 250 00. This company shouldn't even be allowed to advertise, all they do is ignore and refuse service. Horrible horrible situation. It's not worth the risk! Worst experience I have ever had. They don't honor what they call a return policy, even if you ho through paypal they can't do anything because you have to return it through tracking and to return to China is the same cost of dress and they won't pay for shipping. So basically you will not get your money back.
I received the wrong color dress, I was viewing the yellow dress and when I received the confirmation the image showed green dress. I thought it was error but it is what I received just not what I wanted or thought I purchased. How can I return it?
I was happy that my dress arrived but once I opened it and tried it on the color was not what it suppose to be and not to mention there was a needle still inside the dress.
Good experience.
Excellent product& material.
Dress well made.
Color was as I expected.
Arrived in well protected package.
Excellent choice for me.
I would order another dress from Hebros.
Loved everything about the dress but it was too small.
Dress good quality. Did not come close to fitting. Shoulder way too big. Sleeves way too long.
Answer: Hi Alyssa, it is a legit site. We have sold thousands of dresses to our customers. HEBEOS Customer Reviews: https://www.hebeos.com/review/gallery/ HEBEOS YouTube Channel: https://www.youtube.com/c/Hebeos
Answer: A: Hi, please see our return policy on this page. https://www.hebeos.com/return-policy.html
Answer: Hi Linda, we are so sorry to hear that you did not enjoy your experience with us. We take these issues very seriously and would love to continue working with you to solve them. Please continue working with our customer service team, we hope to hear from you soon!
Answer: Yes. We have sold thousands of dresses to our customer service. HEBEOS Customer Reviews: https://www.hebeos.com/review/gallery/ HEBEOS YouTube Channel: https://www.youtube.com/c/Hebeos
Answer: Yes. The dress we ordered was horrible and had an awful musty odor to it. It honestly looked like a highschool sewing project. Not at all worth the money. They will not honor their return policy so just walk away.
Answer: Hi Liliana. Thanks for asking. We have sold thousands of dresses to our customers. Here are our customer reviews. https://www.hebeos.com/review/gallery/ Here are our videos. https://www.youtube.com/c/Hebeos Here is our size chart. https://www.hebeos.com/size-chart.html If you are concerned about the size, I suggest you choose the custom size which allows you to use your measurements.
Answer: Hi Billie. Sorry for the issue. Please provide your order number, we will check it. Email: [email protected]
Answer: Hi Quantaya. Yes. You will receive it before May 4th
Answer: Hi Jocelyn, your dress has been shipped. Please check your email to get the tracking information.
Answer: Hi Tay, Thanks for asking. Our factories are located in Singapore and Hong Kong. We have multiple local warehouses around the world.

