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Discover the latest Hebeos dresses, prom dresses, wedding dresses, bridesmaid, evening and shoes, enjoy the cheap discounted prices, we ship worldwide.
The company has garnered a mix of positive and negative feedback from customers. Many reviews highlight the beauty and quality of the dresses, with several customers expressing satisfaction with fit and design. However, significant concerns arise regarding customer service, particularly related to difficulties with returns and poor communication. Issues such as receiving incorrect items, unpleasant odors upon delivery, and inadequate support for returns have been frequently noted. Overall, while the product offerings appear to delight many, the company's customer service approach requires substantial improvement to enhance the overall shopping experience.
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Lots of options at good prices. Just order a size up!
Dress came beautiful just like the picture... love it
Order was easy but did not know I could not return
Your product is great and the quality is even better I will surely order again in the future. I recommend for everyone.
The dress is very well made! I'm 5'6" and 157#. I ordered size 10, but 8 would probably have been better. There is a little room around the middle for me. I feel like the sizing is good! It's not like the modern day make you feel tiny sizing… I would give them my measurements if I purchased again.
The material and quality of the work is great! They shipped it inside out in a plastic bag, which made it safe and sound.
There is a sort of bra strap inside the dress that I might take in because it could be tighter for my body…again, why I would send measurements.
Quick delivery. Material is good and the dress didn't look cheap
Buying process was okay, but it took a month to get the dress. When I did get the dress on October 17,2022 it does not match the discrimination that it says online. The color is way off.
When I placed my order, which was $18.00 for a swatch booklet, I did not choose express shipping. The site automatically chose it for me for $24.00. I reached out to the company regarding this matter and did not receive a response. Then, the order took almost two weeks to arrive (not express shipping). On top of that, when it arrived, the mail carrier informed me that another $5.00 was owed for postage. I went ahead and paid that (now shipping was $29.00 total). The booklet looked a little rough and wrinkled when I opened it. I'd return if it not for having to pay for shipping AGAIN as well as it's pretty much useless for me at this point. I had already written a review on the company website, but I have yet to hear any response. I would not recommend ordering anything from this company. Also, when I looked into where their location was, I read online that their location was in Oregon, USA, but as I looked into it further after I placed my order, it apparently has a Hong Kong address.
The dress is 100% perfect. Got it in a timely manner the dress was delivered with in the dates givin and the size was true to size..
Simply beautiful! Fit perfect! Arrived as expected. I have ordered from Hebeos before and I will order again.
Great dress, surprising, good quality. Very quick shipping! Only negative is that I followed measurement instructions and paid extra for the customization and waist is way too big so going to have to spend a good bit on alterations so stick with the standard size and don't pay for the customization.
This was lopsided, the top should part is only connected in front so doesn't stay put. The champagne color looks super yellow, the material looks cheap. It looked nothing like the photo. My 14 year old daughter, who usually compliments my clothes and is very positive in general, said I looked like I was wearing a Belle costume.
And I can't return it because it was made custom to my measurements. I had to buy another dress. Money wasted, lesson learned.
If I could give 1 star I would. Service was absolutely horrible. Item would first of all not even ship to the address I ordered it to and on top of that, once I received the dresses one of them was completely sown wrong and the quality is awful. Been reaching out to them to try and return it and they will not do so and are instead suggesting me to get it tailored at my own cost.
1. The material of the dress is so bad it cannot be tailored
2. Once again it is SOWN WRONG.
Save your money and don't buy from them. The customer service is the absolute worst.
I'm very happy with the service. I originally made my order with the wrong color but hebeos contacts were quick and responsive to correct my order. The products got delivered on time.
Not bbw friendly and most of customer service is crap.
Answer: Hi Alyssa, it is a legit site. We have sold thousands of dresses to our customers. HEBEOS Customer Reviews: https://www.hebeos.com/review/gallery/ HEBEOS YouTube Channel: https://www.youtube.com/c/Hebeos
Answer: A: Hi, please see our return policy on this page. https://www.hebeos.com/return-policy.html
Answer: Hi Linda, we are so sorry to hear that you did not enjoy your experience with us. We take these issues very seriously and would love to continue working with you to solve them. Please continue working with our customer service team, we hope to hear from you soon!
Answer: Yes. We have sold thousands of dresses to our customer service. HEBEOS Customer Reviews: https://www.hebeos.com/review/gallery/ HEBEOS YouTube Channel: https://www.youtube.com/c/Hebeos
Answer: Yes. The dress we ordered was horrible and had an awful musty odor to it. It honestly looked like a highschool sewing project. Not at all worth the money. They will not honor their return policy so just walk away.
Answer: Hi Liliana. Thanks for asking. We have sold thousands of dresses to our customers. Here are our customer reviews. https://www.hebeos.com/review/gallery/ Here are our videos. https://www.youtube.com/c/Hebeos Here is our size chart. https://www.hebeos.com/size-chart.html If you are concerned about the size, I suggest you choose the custom size which allows you to use your measurements.
Answer: Hi Billie. Sorry for the issue. Please provide your order number, we will check it. Email: [email protected]
Answer: Hi Quantaya. Yes. You will receive it before May 4th
Answer: Hi Jocelyn, your dress has been shipped. Please check your email to get the tracking information.
Answer: Hi Tay, Thanks for asking. Our factories are located in Singapore and Hong Kong. We have multiple local warehouses around the world.

