Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
HeatPressNation has a rating of 4.7 stars from 8,899 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HeatPressNation most frequently mention customer service and several times. HeatPressNation ranks 1st among Industrial Supply sites.
We monitor reviews for authenticity
THANK YOU.
TONY DEMARRCO
IIIMII LOVEHARD!
Site is very easy to navigate to find exactly what I wanted, and payment was a breeze also.
Very fast shipping, received exact product I ordered.
Excellent customer service rep (Travis) gave me enough information to make a decision to purchase from you.
Thank you! WILL BE HEARING FROM US SOON!
IIIMIILOVEHARD
TONYDEMARCO
Second time in 10 years I've bought a heat press from you. Shipping is always fast and I am always satisfied with my order. Will continue to buy my presses from you guys.
First time customer
It was fast and the items I ordered were great quality.
Thank you Heat Press Nation for your super fast service. I placed my order on Friday evening and the vinyl was delivered to me on Monday. How you did this so fast all the way across the United States I will never know but your speed lets know that if every I'm in a hurry I can depend on you to get it to me. The quality of the vinyl is superb and I look forward to a long working relationship with you. Again, thank you so much.
Options were clearly stated, and pricing was fair.
Prompt delivery.
Awesome company,, friendly and helpful..
One of the electrical AC adapter prongs on the 15"x15" Black Series HeatPress I received was damaged and bent inwards, but I was able to bend it back. I just hope it doesn't severely limited its longevity.
Easy and excellent prices
Easy to follow pages, great category options and listings.
Fast reliable delivery
Always use HPN for all my sublimation stuff
Tried to place my original order on heat press warehouse and got so frustrated I left their site. This was so easy order placed quickly and easily
A pretty easy buyer experience. A solid webstore!
Lots of great items on line and live customer service to help!
Answer: Heat Press Nation came highly recommended but they have yet to live up to the hype, I am very disappointed with their services. I ordered the Sawgrass SG1000 in May 26,2020 and received my printer on June 11,2020, needless to say I was overjoyed to be receiving my printer but was shocked and disappointed when I opened the box and there was no installation kit included. I contacted the company and was told by the Customer Service Representative that they received the printers without the ink and they knew I was eager to receive my printer so they shipped it out the printer without the ink (1st Lie) but I would receive the ink on Saturday June 13,2020 but that was another lie, it never came, I called a few times throughout the week, no one could give me a definite answer or provide a tracking number for my ink, I requested to speak with a Supervisor, I was told he would give me a call but to no avail, I was told that the Supervisor is having my ink shipped overnight but still no ink.(another Lie) I contacted the company again today, I was on hold for an hour and eleven minutes only to speak with a representative to be told, my ink was shipped out but I won't receive it until Wednesday June 24,2020. I am outraged, I have missed out on so much business because of this, I will no longer do business with Heat Press Nation because I don't feel I'm being properly compensated for my troubles.
Answer: Received half my order after 7 days. It has been almost 2 weeks and have not received the rest of order.

