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HeatPressNation has a rating of 4.7 stars from 8,899 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HeatPressNation most frequently mention customer service and several times. HeatPressNation ranks 1st among Industrial Supply sites.
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It was a little frustrating having to enable the cookies; then once I got to check out I had to try 3 times before it would take. I kept getting an error saying check the password. Just a tad bit frustrating. I finally just turned off the create an account option.
I received an email asking if my product had been delivered and at the time it hadn't. Then it told me if I hadn't got it to wait 24-48 hrs before calling. I must say the ordering process was a tad bit frustrating, I just hope the machine works to the ability the reviews says it will.
Great customer service! Delivered quickly and quality product.
A great product, and they shipped quickly!
Very easy to shop here. Pleased with products we have received.
I tried 3 times to checkout. I had selected "add account" and put in a password. Each time it gave me an error and so I placed the order without establishing an account, which I would like to do.
Awesome online help. Quick service. Very accommodating.
Surprised at high shipping and handling for this order, more than 10% of the item price!
Always easy to order
Quick and easy. Just wish shipping was faster.
Easy to use website. Free shipping option was the deal maker!
DID NOT HAVE 2 COLORS NEEDED
Haven't tried the products but great packaging and quality. Delivery time was excellent.
Good
Very easy to select colors I wanted at very reasonable prices.
The only thing I have a complaint about is, the pkg was slightly bent and opened on one end. So packaging could be better. Nothing was damaged or missing as far as I could tell however
Everything went very smoothly.
You know shopping is shopping
Straight forward so far. Can't wait to get my press machine.
Service was great! Can't wait to start using it. Product construction and quality appears to be high. Built the way I would have designed it; simple and sturdy.
Great product at a great price.
Love the website, the videos and reviews make shopping easier. Shipping was super fast! Heat press was already set up just plugged it in and was ready to go. Directions for heat up could have been a bit more detailed but after a few minutes I figured it out.
Answer: Heat Press Nation came highly recommended but they have yet to live up to the hype, I am very disappointed with their services. I ordered the Sawgrass SG1000 in May 26,2020 and received my printer on June 11,2020, needless to say I was overjoyed to be receiving my printer but was shocked and disappointed when I opened the box and there was no installation kit included. I contacted the company and was told by the Customer Service Representative that they received the printers without the ink and they knew I was eager to receive my printer so they shipped it out the printer without the ink (1st Lie) but I would receive the ink on Saturday June 13,2020 but that was another lie, it never came, I called a few times throughout the week, no one could give me a definite answer or provide a tracking number for my ink, I requested to speak with a Supervisor, I was told he would give me a call but to no avail, I was told that the Supervisor is having my ink shipped overnight but still no ink.(another Lie) I contacted the company again today, I was on hold for an hour and eleven minutes only to speak with a representative to be told, my ink was shipped out but I won't receive it until Wednesday June 24,2020. I am outraged, I have missed out on so much business because of this, I will no longer do business with Heat Press Nation because I don't feel I'm being properly compensated for my troubles.
Answer: Received half my order after 7 days. It has been almost 2 weeks and have not received the rest of order.

