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HeatPressNation has a rating of 4.7 stars from 8,899 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HeatPressNation most frequently mention customer service and several times. HeatPressNation ranks 1st among Industrial Supply sites.
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Great customer service. Very helpful at helping find a solution to my problem
Item just as described on site. Fast shipping! Easy to assemble and very sturdy for heat press!
I received my order and unfortunately some of the mugs I received had some serious flaws. I contacted the customer service department and sent them pictures of the mugs that were flawed and they compensated me for the flawed mugs. I will gladly order more mugs from Heat Press Nation.
Got my shipment of sublimation ink and puffy vinyl! Quick turnaround, as usual.
Great prices, great products and service! I love HPN!
The printer has not been set up yet, but the ordering and shipping experience were great and easy.
Haven't used this press yet. I will be opening and using very soon.
Great products for great price,! I will definitely be ordering more products soon. I also love the tutorials they are needed.
I have ordered the 11oz gold mugs several times to personalize and sell at my restaurant. Good pricing and efficient shipping. Thx
Works perfectly didn't realize how big it was they just left it in front of my garage but it works perfectly
Very nice printer easy to setup works just like it was intended to
The saw grass team has a lot of good howto tech videos
Received my order quickly. The set up was super easy to follow. I ready and printing within the first hour.
Ordering process was easy. Item arrived in good condition.
Daniel was absolutely amazing. Best customer service received. I love my machine and I'm putting it to good use. Thank you!
Put the Heat Press to work, and so far we have only done vinyl transfer and it's working well.
I've was gifted a Sawgrass SG500 years ago without the ink. It's so expensive! But I snagged them on sale, and now the last few days, I have been booming with orders. This machine, your ink, creates beautiful work. Quick order and delivery. Great product. Thanks!
I ordered ink and it came really fast and always works great.
We received our order in a timely manner. What else can I say about Heat Press Nation that hasn't already been said.
You guys always give good service and I have been happy with all of your products.
Answer: Heat Press Nation came highly recommended but they have yet to live up to the hype, I am very disappointed with their services. I ordered the Sawgrass SG1000 in May 26,2020 and received my printer on June 11,2020, needless to say I was overjoyed to be receiving my printer but was shocked and disappointed when I opened the box and there was no installation kit included. I contacted the company and was told by the Customer Service Representative that they received the printers without the ink and they knew I was eager to receive my printer so they shipped it out the printer without the ink (1st Lie) but I would receive the ink on Saturday June 13,2020 but that was another lie, it never came, I called a few times throughout the week, no one could give me a definite answer or provide a tracking number for my ink, I requested to speak with a Supervisor, I was told he would give me a call but to no avail, I was told that the Supervisor is having my ink shipped overnight but still no ink.(another Lie) I contacted the company again today, I was on hold for an hour and eleven minutes only to speak with a representative to be told, my ink was shipped out but I won't receive it until Wednesday June 24,2020. I am outraged, I have missed out on so much business because of this, I will no longer do business with Heat Press Nation because I don't feel I'm being properly compensated for my troubles.
Answer: Received half my order after 7 days. It has been almost 2 weeks and have not received the rest of order.

