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HeatPressNation has a rating of 4.7 stars from 8,899 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HeatPressNation most frequently mention customer service and several times. HeatPressNation ranks 1st among Industrial Supply sites.
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Speedy
I have never had a problem with Heatpress nation, have always gotten what I expected.
Satisfied so far :)
I enjoyed and plan to shop here again
Wonderful transaction
Shipping takes much longer than other companies I have ordered from. Also, first time customer discount would be a plus (just for crafters has faster shipping and better prices.)
Shipping was fine, have not opened press yet to try out.
Very quick turn around
Arrived on time
Great everything as described!
Good products at a good price with fast shipping.
Generally, I've been pleased with heatpressnation in the past. They often have better prices than many of the sublimation/garment decorator companies out there, however they have very long shipping times.
Great customer service.
Great items at great prices
Very user friendly system.
Customer service is excellent. Product delivery is excellent as are the prices.
Quick and easy ordering. Looking forward to seeing how quickly the product arrives and if it is delivered as advertised.
I am extremely disappointed in the price and the shipping. For the amount I am spending I would like to think that my deliveries would be as scheduled. I was supposed to receive my products on Tuesday (6 days after ordering) only to be told by USPS they aren't scheduled to be delivered until Saturday (11 days after ordering). I am now late delivering my products to my customers. I will not go with this company again.
Easy to use. The order was shipped on time but my issues are mostly with the post office where I live. Next time I would see about using another medium for delivery either UPS or Fedex.
Quick and easy!
Too long shipping time. When I called, the solution was unacceptable. But a manager called me later that afternoon and did everything in his power to keep me as a customer and make me happy. He came through for me. He has definitely made me think about remaining a customer with HeatPressNation.
Answer: Heat Press Nation came highly recommended but they have yet to live up to the hype, I am very disappointed with their services. I ordered the Sawgrass SG1000 in May 26,2020 and received my printer on June 11,2020, needless to say I was overjoyed to be receiving my printer but was shocked and disappointed when I opened the box and there was no installation kit included. I contacted the company and was told by the Customer Service Representative that they received the printers without the ink and they knew I was eager to receive my printer so they shipped it out the printer without the ink (1st Lie) but I would receive the ink on Saturday June 13,2020 but that was another lie, it never came, I called a few times throughout the week, no one could give me a definite answer or provide a tracking number for my ink, I requested to speak with a Supervisor, I was told he would give me a call but to no avail, I was told that the Supervisor is having my ink shipped overnight but still no ink.(another Lie) I contacted the company again today, I was on hold for an hour and eleven minutes only to speak with a representative to be told, my ink was shipped out but I won't receive it until Wednesday June 24,2020. I am outraged, I have missed out on so much business because of this, I will no longer do business with Heat Press Nation because I don't feel I'm being properly compensated for my troubles.
Answer: Received half my order after 7 days. It has been almost 2 weeks and have not received the rest of order.

