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HeatPressNation has a rating of 4.7 stars from 8,899 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HeatPressNation most frequently mention customer service and several times. HeatPressNation ranks 1st among Industrial Supply sites.
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The only thing I didn't like was that my cutting mats were package in a smaller box and were rolled up in there. I need them to lay flat and now they are bent and curled up.
Always a good experience with HeatPressNation - this is my 3rd piece of equipment purchased from them and I will be back for more!
Wonderful! Will use again!
I only wish I had tracking information mailed to me sooner and wasn't kept on hold for 45 min- an answering machine to leave a message with a call back number would have been much less frustrating.
I am very happy with orca products and glad that I could purchase them and that they came in a timely manner and boxes are in excellent condition.
Was told that my item would be here Friday May 5th after I purchased on May 2nd didn't receive until May 8th, 3 days to late!
The internet ordering kept stalling out, saying long script. Tried to order Badge Magnets and just kept going round and round and kicked me out.
I love it, works perfect and is in perfect condition except for a little white paint on the cord.
Orders arrive fast and Web site is easy to use.
Everything is fine just got the wrong thing but once I notified you guys you fixed it shipping the right thing. I still haven't found the time to return the wrong item. I do t live near a ups so this will be difficult for me
Almost two weeks and still haven't gotten it...
Its Great!
Wish there was a faster shipping option other than the free ground service.
Thanks
Shopping experience was great, there was a lot of information about the products. Making my purchasing decision very easy.
It has been a great experience so far
I probably would say it was great but I still have not received any of my items yet.
I have orders to fill, but can't because I am still waiting!
I have only been in the store twice and each time the person that helped me was very friendly!
Keep up the great work guys!
This is the lowest price I have seen for this tool. I had a large amount of shirts to make so alignment was essential. Thanks!
Easy to find the products I'm looking for and easy to complete purchase. I like the fact that this Co also supplies recommended heat and time settings for each product.
Answer: Heat Press Nation came highly recommended but they have yet to live up to the hype, I am very disappointed with their services. I ordered the Sawgrass SG1000 in May 26,2020 and received my printer on June 11,2020, needless to say I was overjoyed to be receiving my printer but was shocked and disappointed when I opened the box and there was no installation kit included. I contacted the company and was told by the Customer Service Representative that they received the printers without the ink and they knew I was eager to receive my printer so they shipped it out the printer without the ink (1st Lie) but I would receive the ink on Saturday June 13,2020 but that was another lie, it never came, I called a few times throughout the week, no one could give me a definite answer or provide a tracking number for my ink, I requested to speak with a Supervisor, I was told he would give me a call but to no avail, I was told that the Supervisor is having my ink shipped overnight but still no ink.(another Lie) I contacted the company again today, I was on hold for an hour and eleven minutes only to speak with a representative to be told, my ink was shipped out but I won't receive it until Wednesday June 24,2020. I am outraged, I have missed out on so much business because of this, I will no longer do business with Heat Press Nation because I don't feel I'm being properly compensated for my troubles.
Answer: Received half my order after 7 days. It has been almost 2 weeks and have not received the rest of order.

