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HeatPressNation has a rating of 4.7 stars from 8,899 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HeatPressNation most frequently mention customer service and several times. HeatPressNation ranks 1st among Industrial Supply sites.
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Would have liked to have receive quicker than a week but all is good.
I liked it alot
I'm new to this but I liked how they showed the colors to make sure I was getting what I needed.
Great site, prices and selection.
I called Heat Press Nation on the evening of 10/10 to see where my order was and if it had been delivered because it said it would be delivered by 8 P.M. online via the tracking information. Needless to say, I waited until 8 P.M. and NEVER received my order. She assured me the online tracking was correct and it would be delivered by 8 P.M. Anyway, I am very unhappy that it took an extra day to get my item after I told my customer I would have it by that evening.
When I finally did receive my vinyl a day later the edges had been destroyed. It literally looked like it had not been taken care of at all before getting packaged. This is absolutely ridiculous. A few months back I'd spoke with a customer service man as well as a Jared regarding my issues with a certain vinyl not cutting properly and NOTHING at all was done about the vinyl that was wasted due to the uneven cutting. Needless to say, I hope this matter gets handled better than the last or my purchases will start being made at Vinyl651.com rather than here. Thanks!
Amanda Williams
Love everything!
I ordered a vinyl remover and was extremely pleased how easy it was to apply and remove the vinyl with the solution.
Easy to navigate. Live Support was great!
I loved the video that I watched to order the press. It's packed extremely well but I have t unpacked it or used my press as I don't have the cricut and other products I ordered yet so I can't really comment further.
Thank you so much!
The product was not as thick as other vinyl that I have order.
Upgraded shipping to got the press before the weekend only to find out it still wouldent be here until Monday why even offer it if ups won't deliver on Saturday? Also to top it all off the package required a adult signature when both me and my wife work all week and could only pick it up at the main ups hub an hour away
Products delivered in a quick time!
The experience is very good, the service is excellent
Good quality vinyl. Happy with my purchase
There was a mix up on my order and your company fixed it and I received it st the same time as my other orders. For future needs I will definitely shop with you. You had the best prices too.
Happy happy! And would shop here again!
Your customer service is awesome!
Always easy to find items & great selection!
Ready to shop!
We received the merchandise today but package hasn't been opened.
Answer: Heat Press Nation came highly recommended but they have yet to live up to the hype, I am very disappointed with their services. I ordered the Sawgrass SG1000 in May 26,2020 and received my printer on June 11,2020, needless to say I was overjoyed to be receiving my printer but was shocked and disappointed when I opened the box and there was no installation kit included. I contacted the company and was told by the Customer Service Representative that they received the printers without the ink and they knew I was eager to receive my printer so they shipped it out the printer without the ink (1st Lie) but I would receive the ink on Saturday June 13,2020 but that was another lie, it never came, I called a few times throughout the week, no one could give me a definite answer or provide a tracking number for my ink, I requested to speak with a Supervisor, I was told he would give me a call but to no avail, I was told that the Supervisor is having my ink shipped overnight but still no ink.(another Lie) I contacted the company again today, I was on hold for an hour and eleven minutes only to speak with a representative to be told, my ink was shipped out but I won't receive it until Wednesday June 24,2020. I am outraged, I have missed out on so much business because of this, I will no longer do business with Heat Press Nation because I don't feel I'm being properly compensated for my troubles.
Answer: Received half my order after 7 days. It has been almost 2 weeks and have not received the rest of order.

