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HeatPressNation has a rating of 4.7 stars from 8,899 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HeatPressNation most frequently mention customer service and several times. HeatPressNation ranks 1st among Industrial Supply sites.
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Easy to find the equipment I was looking for and an easy checkout! HPN is consistent and have no issue with any orders.
Easy to place order
The experience was fine, I just wasn't 100% happy with the quality of the construction.
Great price and FREE shipping!
Received what we ordered and in a timely manner.
Always very helpful. Easy website to navigate. Good tech support
Amazing fast shipping
Great selection of heat transfer papers. I feel like the shipping service they use is slow. It takes about a week to arrive using normal shipping. Other than that they are always helpful and ready to chat using the chat button.
Great products and great prices.
Good service good price
Great! Super fast!
They were affordable and the shipping was quick!
Yep yep yep it came and is as described :)
Great prices for awesome product... just a little slow on shipping this time around. Usually only takes a few days.
Great Product/Speedy Delivery
Easy to navigate the website. Incredibly fast shipping. Will definitely shop here again!
Just received order so I haven't used the product. It took long for the product to ship
I refuse to shop anywhere else for my supplies. You all are the best to work with.
The only thing that I did not like was that I was never notified that my package would be shipped in 2 different boxes at different times. I was expecting it all at once, but the customer service team helped me out with getting me my other tracking number. I never got a second e-mail confirmation about the second shipment.
Answer: Heat Press Nation came highly recommended but they have yet to live up to the hype, I am very disappointed with their services. I ordered the Sawgrass SG1000 in May 26,2020 and received my printer on June 11,2020, needless to say I was overjoyed to be receiving my printer but was shocked and disappointed when I opened the box and there was no installation kit included. I contacted the company and was told by the Customer Service Representative that they received the printers without the ink and they knew I was eager to receive my printer so they shipped it out the printer without the ink (1st Lie) but I would receive the ink on Saturday June 13,2020 but that was another lie, it never came, I called a few times throughout the week, no one could give me a definite answer or provide a tracking number for my ink, I requested to speak with a Supervisor, I was told he would give me a call but to no avail, I was told that the Supervisor is having my ink shipped overnight but still no ink.(another Lie) I contacted the company again today, I was on hold for an hour and eleven minutes only to speak with a representative to be told, my ink was shipped out but I won't receive it until Wednesday June 24,2020. I am outraged, I have missed out on so much business because of this, I will no longer do business with Heat Press Nation because I don't feel I'm being properly compensated for my troubles.
Answer: Received half my order after 7 days. It has been almost 2 weeks and have not received the rest of order.

