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HeatPressNation has a rating of 4.7 stars from 8,899 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HeatPressNation most frequently mention customer service and several times. HeatPressNation ranks 1st among Industrial Supply sites.
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Easy enough!
Nice and easy to order online. Products always arrive in a timely manner.
I love the Heat Transfer Vinyl
Made contact with customer service and on short notice turned around a refurbished unit so it could be shipped out in time to receive it by Christmas. They made it happen.
No operators manual but with the internet that was not an issue. I think my wife received 2 copies when she posted she needed one.
Very quick shipment, delivered quickly, excellent packing, quality product.
It was great. Customer service helped me and it came before Christmas. I've been using it all day and love it.
My only complaint is that I never received an email saying my order was shipped or when the expected delivery date was.
Purchased as a gift.
Thanks heatpressnation all was in good condition and on time
I usually have a great shipment of mugs that are well protected during shipping. This time I received my mugs in boxes which had no bubble wrap to them and ended up having to throw away about 6 mugs from each box (3 total) because they were completely shattered.
Good business
Love my HPN press... I buy based on quality, not price and I bought correctly. Keep it up, thank you
Awesome all around
It is supposed to automatically close. It does not but I can hold it down
Good product, would recommend
It was a gift for my son he hasn't used it yet.
Good service
I ordered a T square that arrived in excellent condition and was marked 'fragile' for safe travel.
Loved the assistance when i called for help. Very friendly and helpful. The heat press is really awesome, the rolling cart is beyond awesome. Makes working on shirt orders much more comfortable and saves table space. Really great!
Answer: Heat Press Nation came highly recommended but they have yet to live up to the hype, I am very disappointed with their services. I ordered the Sawgrass SG1000 in May 26,2020 and received my printer on June 11,2020, needless to say I was overjoyed to be receiving my printer but was shocked and disappointed when I opened the box and there was no installation kit included. I contacted the company and was told by the Customer Service Representative that they received the printers without the ink and they knew I was eager to receive my printer so they shipped it out the printer without the ink (1st Lie) but I would receive the ink on Saturday June 13,2020 but that was another lie, it never came, I called a few times throughout the week, no one could give me a definite answer or provide a tracking number for my ink, I requested to speak with a Supervisor, I was told he would give me a call but to no avail, I was told that the Supervisor is having my ink shipped overnight but still no ink.(another Lie) I contacted the company again today, I was on hold for an hour and eleven minutes only to speak with a representative to be told, my ink was shipped out but I won't receive it until Wednesday June 24,2020. I am outraged, I have missed out on so much business because of this, I will no longer do business with Heat Press Nation because I don't feel I'm being properly compensated for my troubles.
Answer: Received half my order after 7 days. It has been almost 2 weeks and have not received the rest of order.

