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HeatPressNation has a rating of 4.7 stars from 8,899 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HeatPressNation most frequently mention customer service and several times. HeatPressNation ranks 1st among Industrial Supply sites.
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Super fast delivery!
Easy to navigate and order.
Thank you for always getting my orders to me on time. Your customer service is the absolute best. Thank you again. You have made a true customer out of me.
Great experience. Shopping was easy and the product arrived within the estimated arrival window.
Great company to deal with. Thanks
I am usually very happy with my shopping experience on heatpressnation.com However there are times when I need expedited shipping on certain products, and more often than not, this option is unavailable due to the Siser Easyweed vinyl being in another location. Also, it would be nice to see CAD-CUT® 3M Scotchlite 5807 Heat Transfer Vinyl on the site, so I would not have to purchase it from another vendor.
Love my vinyl
Smooth flow through the website and checkout process
Great delivery time. Everything was in tack and well inside package. Press works very. Very pleased with the overall experience with heat press nation.
This was a nightmare to start with. I ordered what looked to be a quality heat press from world wide papers in early December, the press arrived damaged, I sent it back and another one was sent to me, it arrived dammaged, I was told I had to take the control panel off and send it to them, they would fix it and send it back. The phone number you call for help/customers service goes to voice mail. 'This magic jack customer unavailable please leave a message.' I was eager to get my new DTG printer in production but I could not take orders without a good heatpress. Long story... Anyway, the HPN signature series was my second choice so I ordered it. What I discovered was a company that has a passion for their customers and only sells proven quality stuff. My press was delivered in less then a week, It was so well packaged that I bet this press could have been dropped 30 feet and not been damaged. This press was cheaper than the WWP press but came with extras perks, I believe I got exceptional value for the price. So thank you for putting an end to my month long heatpress drama.
Overall great experience!
Shopping was easy. The package was lost because it was delivered to the wrong address by UPS. I am thankful that after three days the receiver (after they opened the package) brought it to the correct address. UPS was NOT helpful in finding the package. The customer service rep was EXCELLENT and worked hard to ensure that I would receive my product. I will be purchasing more product from Heat Press Nation because I am sure they WILL deliver!
Good just wish I received more discounts here and there, I'm always ordering
Very nice and easy to work with.
So far very good, but i haven't worked with the heat press yet
I docked 3 stars because there was not a shipping confirmation on the order. I live in a decent area, so nothing happened to packages, but I would much rather have known they were arriving so that I could be there for the delivery.
Easy site to use, great products, reasonable prices
Good customer service and very helpful.
Very happy with HPN presses and the information supplied to make the selection of which press suited my needs.
Great
Answer: Heat Press Nation came highly recommended but they have yet to live up to the hype, I am very disappointed with their services. I ordered the Sawgrass SG1000 in May 26,2020 and received my printer on June 11,2020, needless to say I was overjoyed to be receiving my printer but was shocked and disappointed when I opened the box and there was no installation kit included. I contacted the company and was told by the Customer Service Representative that they received the printers without the ink and they knew I was eager to receive my printer so they shipped it out the printer without the ink (1st Lie) but I would receive the ink on Saturday June 13,2020 but that was another lie, it never came, I called a few times throughout the week, no one could give me a definite answer or provide a tracking number for my ink, I requested to speak with a Supervisor, I was told he would give me a call but to no avail, I was told that the Supervisor is having my ink shipped overnight but still no ink.(another Lie) I contacted the company again today, I was on hold for an hour and eleven minutes only to speak with a representative to be told, my ink was shipped out but I won't receive it until Wednesday June 24,2020. I am outraged, I have missed out on so much business because of this, I will no longer do business with Heat Press Nation because I don't feel I'm being properly compensated for my troubles.
Answer: Received half my order after 7 days. It has been almost 2 weeks and have not received the rest of order.

