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HeatPressNation has a rating of 4.7 stars from 8,899 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HeatPressNation most frequently mention customer service and several times. HeatPressNation ranks 1st among Industrial Supply sites.
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Customer service and satisfaction seems like a high priority. I'm very pleased.
Easy interactive website. Always a pleasure shopping with HPN.
Products were well packaged, fast shipping, and everything worked as it should. I Would recommend to other businesses.
This is where i buy all my heat transfer vinyl... best service and price!
Great products quick service
The process of ordering was easy to navigate -
Overall it was a good experience.
Order was accurate and received in a timely manner.
Everything is good!
The Signature series swing-away heat press, by HPN, features rigid construction and provides excellent results. I'm very please with my purchase.
Quility
Shipping was a little slow but I did like the fact of verifying the order and payment method. Good security protocol! Arrival took forever and the cutter carriage had come off track during shipping but HPN's support department was very helpful in troubleshooting and fixing the issue. An overall good experience for a first time shopper with HPN. I will be shopping there again.
Product I got came in it was very clean and in pretty good shape it was missing a manual but I contact customer service and they emailed me a PDF version of it so all worked out well
Happy with overall experience. Quick and fair price.
It's a kool website for lots of items. Thank you
Great customer service and product!
Prices have increased a bit and I can never use a coupon code, but otherwise it is great. Shipping is a little slow.
So far so good
Answer: Heat Press Nation came highly recommended but they have yet to live up to the hype, I am very disappointed with their services. I ordered the Sawgrass SG1000 in May 26,2020 and received my printer on June 11,2020, needless to say I was overjoyed to be receiving my printer but was shocked and disappointed when I opened the box and there was no installation kit included. I contacted the company and was told by the Customer Service Representative that they received the printers without the ink and they knew I was eager to receive my printer so they shipped it out the printer without the ink (1st Lie) but I would receive the ink on Saturday June 13,2020 but that was another lie, it never came, I called a few times throughout the week, no one could give me a definite answer or provide a tracking number for my ink, I requested to speak with a Supervisor, I was told he would give me a call but to no avail, I was told that the Supervisor is having my ink shipped overnight but still no ink.(another Lie) I contacted the company again today, I was on hold for an hour and eleven minutes only to speak with a representative to be told, my ink was shipped out but I won't receive it until Wednesday June 24,2020. I am outraged, I have missed out on so much business because of this, I will no longer do business with Heat Press Nation because I don't feel I'm being properly compensated for my troubles.
Answer: Received half my order after 7 days. It has been almost 2 weeks and have not received the rest of order.

