Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
HeatPressNation has a rating of 4.7 stars from 8,899 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HeatPressNation most frequently mention customer service and several times. HeatPressNation ranks 1st among Industrial Supply sites.
We monitor reviews for authenticity
So at so good. Had to wait a few days to get the press I was looking for but all in all I'm happy
Love the virtuoso sublimation printer.
Great
Great
The entire process was good.
Easy transaction
Although I didn't receive tracking formation and the package just showed up, it was a pleasant experience.
It was a pleasant experience and I will definitely order again.
Excellent
Great customer service! It did take two orders to get the correct part, but other than that...it was great.
The shopping experience was fine. Easy to follow.
Sold me a heat press that was not in stock. I called and was told it would ship the next day. A week later, it had not shipped yet. Arrived broken. Fast response from customer service. They offered to replace, but with the weight of the heat press, packing and moving it out of the shop is a 3 person job. They only offered a 10% discount as an alternative.
Great
Everything was great, just didn't know that yall were closed on weekends so i thought that the shipment was late, but after i talked to customer service i was very satisfied.
Did my research and very happy with my purchase. Would definitely recommend.
Great product line-- excellent info about products
Look like a great mug press. Can't wait!
Very helpful! Answered my questions and helped me each step of the way.
Easy to check out quick to ship and customer service was excellent
Wonderful service. Two parts were on backorder which I was advised of right away and they shooped soon after the rest of the order. Machine works perfect
Answer: Heat Press Nation came highly recommended but they have yet to live up to the hype, I am very disappointed with their services. I ordered the Sawgrass SG1000 in May 26,2020 and received my printer on June 11,2020, needless to say I was overjoyed to be receiving my printer but was shocked and disappointed when I opened the box and there was no installation kit included. I contacted the company and was told by the Customer Service Representative that they received the printers without the ink and they knew I was eager to receive my printer so they shipped it out the printer without the ink (1st Lie) but I would receive the ink on Saturday June 13,2020 but that was another lie, it never came, I called a few times throughout the week, no one could give me a definite answer or provide a tracking number for my ink, I requested to speak with a Supervisor, I was told he would give me a call but to no avail, I was told that the Supervisor is having my ink shipped overnight but still no ink.(another Lie) I contacted the company again today, I was on hold for an hour and eleven minutes only to speak with a representative to be told, my ink was shipped out but I won't receive it until Wednesday June 24,2020. I am outraged, I have missed out on so much business because of this, I will no longer do business with Heat Press Nation because I don't feel I'm being properly compensated for my troubles.
Answer: Received half my order after 7 days. It has been almost 2 weeks and have not received the rest of order.

